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3676 Results from /retail

Hans Tesselaar

Hans Tesselaar Executive Director at BIAN

Pushing into Gartner's elusive top right magic quadrant?

Gartner’s International Retail Core Banking Magic Quadrant is used by many banks as a default shortlist for vendor selection in core system replacement. The coveted top right hand corner – the ‘leaders’ quadrant – is a battleground between the leading core banking technology providers: Infosys, Temenos, Misys, Callataÿ and Wouters and Fiserv, to n...

/retail

Keith Russell

Keith Russell 

Can Asia lead the eStatement adoption evolution?

I was speaking to a group of banking people from fast-developing countries like Indonesia, India and Pakistan at a conference in Singapore a while ago. Their views on eBilling and eStatements were very similar - adoption rates for going paperless are still very low and they place the blame on low internet penetration. As a result, some banks are p...

/retail

Retired Member

Retired Member 

Banking Technology Goes Consumer

Customers don’t buy products, they buy benefits. But for years, technology sales bucked this marketing wisdom, as vendors pitched platform against platform, arguing their case based on functionality and technical prowess to probing CIOs. Not anymore. The crisis marked a turning point, when banks started to monitor all discretionary spending mo...

/retail

Retired Member

Retired Member 

Why banks must embrace customer-led innovation

Back in Dec 2011 an article authored by Rita McGrath from Columbia Business School and published by Forbes outlines five big trends in innovation that would alter the business landscape in 2012. The fifth of these, that ‘oblique competition will become ubiquitous’, is a rather elegant way of saying that industries will face competition from non-i...

/retail

Pat Carroll

Pat Carroll Founder/Executive Chairman at ValidSoft

Computer, don't say No to online shopping

I’m really pleased that MasterCard has developed a fraud detection service for online merchants that could realise a potential for 15-30% fraud loss savings. Whilst it’s a step in the right direction for the ever growing e-commerce world, even with these % improvements in fraud discovery, the false positive % are still way too high. A false posit...

/security /retail Innovation in Financial Services

Manish Jain

Manish Jain industry principal at Infosys Ltd

Reputation Risk Management: The Way Ahead for Banks

It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you’ll do things differently. - Warren Buffett Since the financial crisis, consumer trust surveys have invariably rated banks near the bottom. For service organizations like banks, reputation is the basic foundation of business. This intangible asset mani...

/regulation /retail

Retired Member

Retired Member 

First Term Bank Report

Well we have got through the first quarter of the year and a lot of things have already happened. This is my 2012 first term report for banking and the changes that need to be made over the rest of the year. 1. Remove all sentiment from the decision making process Sentiment is a strange thing. It is a natural trait that all human beings ...

/retail Finance 2.0

Retired Member

Retired Member 

The temperature is rising in Asia

So having spent three of the last four weeks in Shanghai, it was time for me to move on over the weekend. Following a 4 ½ hour flight, my flight touched down at Singapore’s Changi Airport Terminal 2, and at 7pm as the plane coasted to a halt the captain proudly announced the outside temperature was 86 degrees. This was nothing to the temperature...

/retail Asia Financial Services

Keith Russell

Keith Russell 

Secured with spit: PO insists letters are safer than email

It's not easy being a Post Office nowadays! Globally, postal services are being adversely affected by the changing communication preferences of consumers. In the UK, the recently announced 30% increase in postage rates hints at a business model on the brink of disaster. But it’s the state of the United States Postal Service (USPS) that highlight...

/retail

Brett King

Brett King CEO & Founder at Moven

Movenbank yields to pressure and opens their first branch

In response to the strong demand for us to compete with the main street branch players, our recent efforts at crowdsourcing our business model has led us to investigate a revolutionary new form of branch for the US and UK markets. The new branches which we at Movenbank simply call ‘the space’ is designed to give our rapidly growing customer base t...

/payments /retail Innovation in Financial Services

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