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3676 Results from /retail

Retired Member

Retired Member 

Future of cash is electronic cash

Cash don't disappear- that is a fact. Don't deny it. Or is it possible to replace cash with alternative low cost solution. For laymans terms, cash is low cost payment method. But as everyone who knows thing or two behind cash, it is expensive, hard to control and unreliable payment method- but so hard to replace. Over the centuries, cash payment ...

/payments /retail Payments strategies 2015-2020-2030

Retired Member

Retired Member 

No NFC on the iPhone 5?

Just in case you missed it ... The iPhone 5 has finally landed!! While the usual queues greeted the latest instalment of the world’s best loved smartphone, in mobile payment circles, all the talk is about what hasn’t been included rather than the array of new features that have. The decision to omit NFC capabilities by Tim Cook et al has surprised...

/retail Finance 2.0

Alex Noble

Alex Noble Account Director at McAfee

The challenge for RBoS positioning the Direct Line IPO

On one level, selling Direct Line in an IPO looks straight forward. The business model is proven and is made up of strong, well established brands. It is the leading UK personal lines insurer with a 19% market share in motor and 18% in home, which equates to 4.2 million personal motor and 4.3 million home in-force policies. It would be a mistake, ...

/retail Unified Communications in Financial Services

Samarth Shekhar

Samarth Shekhar Regional Manager EMEA at SixThirty Ventures

European banks' race to shared services, open source

Further to my previous post calling for more SWIFT-style sharing of IT and back office among European Banks we now have (1) Deutsche Bank calling upon rivals to share investment banking technology; (2) ING promoting an API developer portal for building open source Retail Banking software; and (3) the ECB moving closer to a European banking union...

/retail /wholesale

Retired Member

Retired Member 

Look West - what European retail banks can learn from the US

With the economic outlook in Europe still far from rosy, and signs of a further stumble coming from North America, consumers across the Northern hemisphere are getting used to the idea of having to make their money go further. This is apparent in retail banking as much as in any other consumer-facing industry and, combined with a regulatory and

/retail

Retired Member

Retired Member 

Weapon of Mass Disruption

Will they, won’t they? Maybe, Yes…No? Sooner or later…There has been a lot of debate about whether Apple will include NFC in the new iPhone 5. Some analysts have drawn conclusions from the launch of the Passbook wallet service that it will happen. I don’t know if it will happen tomorrow, I hope it does, but the debate about whether Apple will do...

/retail Innovation in Financial Services

Retired Member

Retired Member 

Re-building consumer trust remains vital for our banks

We in Britain love a moan. The glass is always half empty and nothing is ever good enough for the average man on the street. But when it comes to the banking industry, many feel the criticism is justified. Personally I think that this is an emotional reaction and is often unilaterally and wrongly used to criticise ALL parts of these large instituti...

/payments /retail

Ketharaman Swaminathan

Ketharaman Swaminathan Founder and CEO at GTM360 Marketing Solutions

The Business Case For Social Media Customer Service

In a previous blog post titled Gain Social Media And Lose The Call Center Hold Music, I’d written about how customer service via social media is a great experience for customers of airlines, banks, insurers, mobile network operators and other service providers. Let me now look at social media customer service from the perspective of service provid...

/retail

Retired Member

Retired Member 

Are you game enough?

I was at a Mobile event recently when the topic of gamification in banking came up. It’s a term that has come to polarise so many opinions. I happened to be on the panel when a member of the audience asked for our thoughts. One of the panel ‘experts’ proceeded to talk and they had absolutely no idea… He touched on using his Xbox to bank and he ...

/retail Innovation in Financial Services

Retired Member

Retired Member 

The rise of the Robo Shopper

Both the mobile phone and a good dose of retail therapy are much loved by the UK public. Now it appears the two have joined forces to take the high street by storm. A recent Ofcom report, which set out to examine consumer’s use of smartphones in the purchasing process, has shown that consumers are becoming increasingly reliant on their mobiles to e...

/retail Finance 2.0

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