3676 Results from /retail
Retired Member
It is no surprise to hear card fraud continues to rise in every country around the globe, according to the survey published by ACI. With the never-ending fraudulent assault on your customers, how do you keep them happy? As the ACI report states, fraud isn’t just about the financial loss to the bank, it’s more than that; it actually undermines the ...
18 October 2012 /regulation /retail
Some industry commentators have been predicting the death of banking is near. With disintermediation ripe and new entrants springing up everywhere, one thing is for sure, banking will never be the same again. Here is my view on when services, channels, technology and processes will become extinct in the banking industry. Let me know your thoughts....
17 October 2012 /payments /retail Finance 2.0
The popularity of Daily Deals sites has exploded in recent years with a plethora of providers vying for the attention of an increasingly price-sensitive consumer base. However, while Daily Deals are a highly effective means of increasing awareness and driving consumers to a particular retailer, the current offerings lack the ability to target the ...
16 October 2012 /retail
If you don’t think Web 3.0 isn’t already transforming the way banks do business, consider this story: The American bank BBVA Compass recently decided to drop the $25 anniversary bonus on its checking accounts. On the surface, the move seems a bit risky, doesn’t it? But the people at BBVA have been embracing Web 3.0 and all its benefits, including ...
15 October 2012 /retail
Ring-fencing is never out of the news long at the moment, and the recently published Liikanen report, an EU-commissioned report on European banking, has now defined its version of implementation. It recommends that investment bank trading activities are placed in a separate legal entity from their retail banking activities; that this separate leg...
12 October 2012 /regulation /retail
Has anyone noticed a lack of young IT talent in the UK at the moment? You know what I’m talking about… Everyone you interview is a dud (even though their academic results are glowing) and they all expect big money (start from the bottom anyone?). In the UK we are currently in the midst of an IT skills shortage, and according to industry experts, ...
11 October 2012 /payments /retail Innovation in Financial Services
Retail banks are racking their brains trying to work out how best to stand out when it comes to retaining customer loyalty. Traditional reward programmes with points and cashback are no longer considered to be pioneering schemes but essential elements of a card marketing programme. Banks who want to set themselves apart from the pack are now loo...
08 October 2012 /payments /retail
Brett King CEO & Founder at Moven
Baby Boomers and Gen-X have in common the need to experience life in all it’s glory. Whether that is born out of a sense of adventure, the need for tactile feedback or in the sense of face-to-face social connections, at the core of much of our buying behavior historically has been the need to ‘touch and feel’ a product before a purchase. There’s a...
07 October 2012 /retail Innovation in Financial Services
With the universal banking model being an accepted fact of life for the UK’s ‘Big Four’ banks, these institutions have struggled to shake off the taint of association with their investment arms, whose vilification in the press has led to a catastrophic loss of trust amongst a number of customers, and younger customers in particular. To many, it i...
02 October 2012 /retail
Pat Carroll Founder/Executive Chairman at ValidSoft
BT recently conducted a survey amongst 1000 of its staff in a bid to gauge their attitudes and approaches to online security. What caught my eye about this survey is the simple fact that going online is an everyday occurrence and it made me think about just how far we have come with the internet. Most of us are reliant on the internet for our shop...
02 October 2012 /security /retail Online Banking
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