3676 Results from /retail
Retired Member
At SIBOS earlier this year, sales force automation (SFA) was a recurring issue, as banks are finding themselves under increasing pressure to improve customer service interactions whilst remaining cost efficient. While discussing these challenges, it became clear that SFA is going to play a much bigger role in the future of banking and how banks a...
11 December 2012 /retail /wholesale
How Automotive Telematics Reduces Insurance Fraud? We all know that are car insurance is going up because of whiplash cases, bad driving by a certain age group and EU law but how can we push back and make it more difficult for motorists to do a fraudulent claim and secondly reduce insurance for good driving whether you are male or female? One of t...
11 December 2012 /regulation /retail Innovation in Financial Services
The FSA’s mortgage market review guidelines pose a number of issues for retail banks in the UK, and are set to have significant impact on the way mortgages are bought and sold here. Although new regulations can often add additional pressures within the industry, anything that can reduce liabilities without imposing onerous costs ought to be welcom...
11 December 2012 /regulation /retail
Brett King CEO & Founder at Moven
Traditionally, if you wanted to move money around, save cash, pay a bill, purchase something at a store, or otherwise have some sort of systemic access to your cash as you moved around - you needed a “bank”. In fact, you couldn't do any of these things in the past without a bank. Despite the fact you might have opted to just use cash and stay 'off...
10 December 2012 /retail Innovation in Financial Services
Twenty odd years ago when I started working in the mortgage industry, space for paper files was nearly as important as disk space to store mortgage applications. The industry has of course moved on since then, but often behind the technology curve and a little grudgingly. Initially computer sales channels were little more than an electronic versio...
07 December 2012 /retail Innovation in Financial Services
In this article, we want to illustrate the importance of augmenting automated decisioning and business intelligence systems with human intelligence. Here’s a simple logic puzzle for starters. Please look at the picture at the page bottom. There are four cards lying on a table in the way pictured below. Identify which card(s) you would flip in order...
07 December 2012 /regulation /retail Financial Risk Management
Ketharaman Swaminathan Founder and CEO at GTM360 Marketing Solutions
There has been a spate of ads and announcements over the last 3-4 weeks by banks in India about the introduction of the new Cheque Truncation System, CTS-2010, from the new year. For the uninitiated, CTS transforms cheque clearing from a paper-intensive to a digital process whereby only images of cheques move between the payer bank, payee bank a...
06 December 2012 /payments /retail
Nick Ogden Chairman at Ogden Research
The autumn statement is upon us and the country is eagerly waiting decisions on small business lending, with recent pressures and initiatives demanding a clear Government plan for growth. Clear signals need to be communicated in this statement; otherwise more businesses will be left on the sidelines once again. We have seen many policies come and...
04 December 2012 /retail Innovation in Financial Services
Today’s market of online lending business in the UK is facing an explosive rise. In this article, we study this situation to discover that it reflects an emerging global trend. Banks are adopting the internet at a high pace. According to PricewaterhouseCoopers research, by 2015 more people will interact with their banks digitally than through branc...
30 November 2012 /retail Online Banking
Groggily, Jovy reaches for his Blackberry as the blinking trackball catches his eye. The screen reads "3 New Messages". It's already eight in the morning and he has to rush. He runs through the messages. The first is from his fiancée. The other two are from his bank; one regarding his salary credit, the other about a monthly debit toward...
29 November 2012 /retail
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