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3676 Results from /retail

Jim Marous

Jim Marous Publisher at The Financial Brand

Too Small to Succeed

Much of the noise in the US is around the concept of 'Too Big to Fail' (TBTF) at a time when there could be a larger issue on the horizon . . . 'Too Small to Succeed' (TSTS). With increasing regulatory capital requirements, declining interest margins, a greater need for investment in innovation and new competition, there are many in the industry wh...

/regulation /retail Disruption in Retail Banking

Mukesh Gupta

Mukesh Gupta Director at SAP India Pvt ltd

When Banking is No Longer Just About Banking

Fifth Third Bank and NextJob came together to address a challenge faced by most retail banks - Mortgage defaults. According to the press release from the company, Steven Alonso, executive vice president and head of Fifth Third Bancorp says - "Up to half of mortgage delinquencies are due to job loss. With NextJob, we immediately recognized an o...

/retail Innovation in Financial Services

Retired Member

Retired Member 

Brewers to take Advantage of Mobile Payments?

In my previous post we highlighted the opportunity that an increasingly prosperous Africa presents for fast moving consumer goods companies (FMCGs). This opportunity is particularly big for the brewing industry. Africa’s beer market is already relatively large - estimated to be $11bn annually -and is growing rapidly. With a favourable confluence o...

/retail

Retired Member

Retired Member 

Two sides of the same coin?

Compliance and productivity in retail and investment banking. My colleague Robert Simpson was recently able to bring together a very interesting group of people, to discuss the regulatory environment for financial institutions operating both here and in the US. These included compliance leaders from financial institutions, analysts, broadcasters...

/regulation /retail

Amit Agrawal

Amit Agrawal NA at in transit

Women Bank - Innovative concept

P Chidambaram’s budget (Indian Finance Minister) gave the biggest surprise in his Budget speech by announcing a public sector bank exclusive for women. Currently in India as per 2012 World Bank Study, only 26% of women in India have an account with a formal financial institution. It is known fact in India women are discriminated against the loan gi...

/retail Financial Services Regulation

Retired Member

Retired Member 

Mobile payments: The customer is king

I have read several articles on the bank/issuer centric approach to the mobile wallet. Sometimes I read what these analysts say and I hang my head in disappointment. Some say the mobile wallet will never be more than an idea; others say they disintermediate banks; and then there are those who say we are on the brink of something really great (I re...

/retail

Retired Member

Retired Member 

Learning from Telcos on Customer Service

The end of the FSA earlier this week and the emergence of the FCA profoundly affect the financial services industry. As the FCA is planning to tighten rules on customer protection and to put the customer at the centre of the business, financial organisations must put even greater emphasis on proving to the regulators that they are improving custom...

/retail

Mukesh Gupta

Mukesh Gupta Director at SAP India Pvt ltd

Customer engagement in a digital era

There have been reports that the overall customer engagement at banks for customers using one of the digital channels like Online banking, mobile banking, etc. One of the most important aspect of customer engagement, is in fact engagement. You need to continuously engage with your customers through out their journey with you. This implies that you...

/retail

Martin Bailey

Martin Bailey Technology Product Director at Temenos

Stand and Deliver

When my dad wanted to underline something as especially true, he would use the phrase "you can take that to the bank." If someone wanted to underline the chances of something making money, they would say "as good as money in the bank". Both these phrases stem from the bank's reputation for safety. In the good old days, banks we...

/regulation /retail Transaction Banking

Retired Member

Retired Member 

Risk Management and the Role of Core Banking Systems

It’s all about future-proofing the bank’s risk and compliance. The recent credit crisis has underscored the importance of proactive risk mitigation for banks. Banks need to first effectively and efficiently identify the potential risks associated with each and every banking process and then measure the same. Every process, operation and service pe...

/regulation /retail

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