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As with the rest of the world the number of cash payments has been declining in Norway for many years, what is interesting is that for such a low cash use (currently less than 3% of all payments) ther...
It is crucial to keep in mind that we are in the age of technology. Therefore, choosing a conventional way of business approach and policies might not provide the success you are looking for. In order...
The three-plus year forbearance period on federal student loan payments brought on by the CARES Act ― passed by Congress in March 2020 in response to the COVID-19 pandemic ― has come to an end on Octo...
In an era defined by rapid technological advancement, the importance of teamwork and leadership has never been more crucial. As the world delves deeper into the realm of artificial intelligence (AI), ...
Almost every financial institution invests a lot of effort and money into improving customer experience (CX) in the banking service they provide. This is the main way to ensure a competitive advantage...
Last week, my colleague Marios penned an outstanding article in which he debunked the misconceptions surrounding software patenting. This week, I am addressing another misconception – the belief that ...
AI has arrived in our lives — whether you like it or not. We are all knowingly or unknowingly participants in a real-life version of Turing’s imitation game — machine intelligence that is indistinguis...
In recent years, there has been a growing trend among companies across different sectors to build ecosystems or even super-apps. These ecosystems typically include a range of services and products des...
Our perception of the world is determined by the rules instilled from childhood. And often, this mindset becomes an obstacle to innovation in banking service design. Many simply do not notice the oppo...
Engaging your consumers and pointing them toward the correct items are essential for raising sales and improving conversions in the fast-paced world of e-commerce. The use of quizzes is an efficient t...
Building a company culture is one of the fundamental aspects of a business, no matter its size or location. How can this be done successfully when your business not only spans different countries, but...
The modern finserv customer has high expectations. Accustomed to the ease of mainstream consumer services, they expect the same levels of experience to be replicated across their financial services jo...