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343 Results from /people

Alex Kreger

Alex Kreger Founder & CEO at UXDA

The Digital Age Requires a Business Culture Based on a New Mindset

Digital technology disrupts the financial industry and all bank branches could be closed by 2034. Digital disruption focuses on customer expectations and behavior, which is a game changer. We see global banking digital transformation, but it is not always customer-friendly. Why? We believe it's because of a lack of an Experience mindset. Disruptio...

/people /retail Innovation in Financial Services

Alex Kreger

Alex Kreger Founder & CEO at UXDA

Will Technology Force Banks to Cut Millions of Jobs in The Next Decade?

Many job titles have disappeared throughout history, and the reason for that is technology. The idea behind technology was to make human life much easier and more convenient, e.g., calculating incredibly complex numbers, waking up to your favourite tune, contacting people from a remote location, to name just a few. All the technological progress y...

/people /retail Innovation in Financial Services

Alex Kreger

Alex Kreger Founder & CEO at UXDA

How Banks Are Losing Millions by Ignoring UX Design

I wrote this article because of an incident that happened to my friend last week; let's call him Steve. Steve wanted to buy a house by taking a loan at a bank he desired, but, in the end, he used another bank. I thought, it’s just a common thing because the offer by the other bank was better. Surprisingly, my friend denied this, saying the proposa...

/people /retail Innovation in Financial Services

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