543 Results from /ai
Mike Foden Market Analyst at IBM
The PSD2 countdown clock is well and truly ticking and is now only a couple of months away. It’s not exactly Y2K levels of excitement, but at least no one expects planes to fall from the sky. Naturally, most of the discussion in the run-up has focused on what PSD2 will mean for banking. Whitepapers from the consultancy firms have gone for the FUD...
07 November 2017 /ai /retail
Freddie McMahon Director Strategy and Innovation at DF2020 Ltd
Juniper Research believes the emergent evidence from using Chatbots has the potential to replace the tasks of targeted human workers through fluent conversations with human users. They believe that Chatbots will undertake the following key tasks: Handle conversational interactions with human users Seamlessly handoff to human agents Trigger autom...
03 November 2017 /ai /regulation Fintech
Retired Member
Where did this invoice come from? And why was an order placed with this supplier? With efficiency largely defining success, these are questions that any head of purchasing should not have to concern themselves with. Purchasing is a function that has historically been slow to join the digital revolution, prioritising cost-cutting rather than integr...
01 November 2017 /ai Data Management 101
Forrester Research has significantly increased its coverage of Chatbots especially for delivering customer service. They are already seeing evidence that chatbots are starting to make a difference where customers used to be frustrated when they get placed in a telephone queue or loop when trying to reach the customer service desk. The ability
27 October 2017 /ai /regulation Futuristic Banking
Extensive automation of business processes in international banking using artificial intelligence, robotics and machine learning, which I’m going to collectively call robotic process automation (RPA), is set to transform the way banks and financial services firms do business – particularly in areas such as trade finance and similar complex banking...
26 October 2017 /ai Transaction Banking
Breana Patel CEO | Thought leader in Bank Risk & Regulations at Bonova Advisory | Risk &Regulatory Advisory
The cost of adhering to AML requirements for financial institutions is growing at an alarmingly rapid pace as employees race to stay abreast of the complex and dynamic regulatory landscape. RPA has emerged in recent years as a way to help eliminate the manual process associated with KYC thus reducing costly human errors and compliance failures. Wit...
25 October 2017 /ai /regulation Business Knowledge for IT
Richard Miller Product Owner at RegDefy (MV37)
A very large number of articles on technology at the moment begin by saying, “[x] technology is one of the industry’s hottest topics right now” or “changes in [y] technology are accelerating ever faster”. This is as a result of living through a ‘technology purple patch’ where there is a step change not only in what the technology can do, but also ...
23 October 2017 /ai Capital Markets Technology
Gartner Group have recently identified the following four emergent trends for using Chatbots in the Enterprise: 1. Call Center Help Desk: Chatbots are reducing the cost of customer queries by handling more and more of the customer conversations, with handoffs to help desk workers when appropriate. 2. Operational Approvals: Chatbots are reducing t...
20 October 2017 /ai /regulation Fintech innovation and startups
Crystal Berry Marketing Manager at Validis
Data is a key resource – if not the resource – that powers modern business. Yet, unless it is in a homogenized package, its benefits are limited, thus limiting what industries – especially the accounting and lending industries – can achieve for its clients. The power of data is well known. However, full adoption has been slow, despite the indisput...
18 October 2017 /ai Digital Banking Trends
Paul Irvine Director, Major Accounts UK&I at Fortinet
It can often feel like cybercriminals are two steps ahead. The result is that security professionals are constantly creating and updating their security protocols to match the volume of equally sophisticated malware attack vectors being directed at them. This is especially true for cybersecurity in financial institutions, this is in part due to th...
18 October 2017 /ai /security Information Security
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