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543 Results from /ai

Sayed Ali Sharafudeen

Sayed Ali Sharafudeen Senior Manager, Customer Analytics at Genpact

Banks need to swipe their 'social media' cards to pay up for Personalization!

When customers walk into their bank, they normally expect to talk to a personal banker or customer manager to discuss their need or issue. With every customer tending to demand personalized relationship with their banks, scalability issues creep in for a branch level personalization for each and every customer. However, retail banking has gone dig...

/ai /retail Futuristic Banking

Retired Member

Retired Member 

Meeting the needs and expectations of the customer is key to digital transformation projects

The hot topics in retail banking are becoming increasingly clear as banks start to consider much more strongly their approaches and strategies for the digital economy. Broadly speaking, three themes have taken centre stage, first, around Digitalisation itself and how banks are embracing the challenge of making this happen. Secondly, Banking as a P...

/ai

Retired Member

Retired Member 

How Fintech Companies are disrupting the Capital Markets Space

The investment Banking Industry is in the state flux. Digital revolution, increased regulation, and seismic shifts, the industry is now aware of the threat that they have been trying to stay ahead. Everyone knows the era of transformation has been underway for over a decade now. Technology now serves as Value proposition in Capital Markets Industr...

/ai

Diederick Van Thiel

Diederick Van Thiel Visionary Board Member | CEO | NED at AdviceRobo | Ecology Innovations | IKANO | Channel

How Cognitive Intelligence can drive banks’ cost income breakthroughs

By Dr. Roboadvice Banks have been growing their cost/income ratios with serious cost reductions since 2008. But from now on, the real breakthroughs will primarily have to come from income growth. Online retailers like Amazon are great at growing their income, but this is not what banks usually excel in! New target groups, new product market combin...

/ai /inclusion Digital Banking Trends

Freddie McMahon

Freddie McMahon Director Strategy and Innovation at DF2020 Ltd

CHATBOTS: DIGITAL TRANSFORMATION VERSUS A PARADIGM SHIFT

Chatbots, the human side of artificial intelligence, are showing significant signs of market growth, primarily due to the ability to make material reductions in costs, whilst delivering superior customer interactions. From various sources, the Chatbot market is expected to be worth more than US$1bn by 2023, at a compound annual growth rate of betwe...

/ai /regulation Futuristic Banking

Priya Lakshmi

Priya Lakshmi Digital Leader at Own

Un-’block’ your business 1.0: Is KYC a Blockchain use case or do we need more?

Blockchain is very exciting for many and offers tremendous opportunities to make processes more efficient, create new markets and change existing market infrastructure. A lot of people are also joining the bandwagon because it is complex, difficult to understand (oh well, its building blocks are game theory (consensus based), cryptography and peer...

/ai Innovation in Financial Services

Richard Miller

Richard Miller Product Owner at RegDefy (MV37)

Is there a place for the IoT in Capital Markets?

On returning from the Gartner Symposium in Barcelona last week, my head was brimming with new narratives about the latest and greatest technologies that were going to transform financial services and what IT leaders should be doing about it. Unfortunately, in amongst all the platforms, ecosystems and new ways of thinking there was a constant naggi...

/ai

Breana Patel

Breana Patel CEO | Thought leader in Bank Risk & Regulations at Bonova Advisory | Risk &Regulatory Advisory

AI implementation in AML at HSBC sees a considerable reduction in compliance costs

Current AML Techniques In today’s world, we tend to combat money laundering efforts with regulation-based account surveillance and ordinary KYC systems, when in all honesty these techniques will not hold up in the ever-changing world of financial delinquency. For one, the Risk Based Approach (RBA) used by financial institutions for AML complianc

/ai Financial Services Regulation

Jose Pierre

Jose Pierre CEO at Marketware International, Inc.

ARTIFICIAL INTELLIGENCE, AUTOMATION FOR FINANCIAL SERVICES

It is no longer a question that Emerging technology, such as robotic process automation (RPA) and, cognitive computing will have great impact on our businesses in years to come and, will undoubtedly transform the workforce of the future across the financial sector. Today, RPA is at the forefront of human-computer technology and promises to provid...

/ai Innovation in Financial Services

Freddie McMahon

Freddie McMahon Director Strategy and Innovation at DF2020 Ltd

CHATBOTS AND BLOCKCHAIN START TO CROSS-FERTILISE

There is a very early emergence of Chatbot capabilities being enriched by Blockchain. There are three distinctive use cases: Conversational Customer Consent Certain types of Chatbots provide a viable alternative to dense ‘legal’ content such as Terms of Conditions or Financial Product Conditions. This is relevant where there are customer choices ...

/ai Futuristic Banking

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