UX

35 articles tagged with this keyword

/retail

Lloyds, TSB, Halifax, and Nationwide among UK banks down on payday

British banks TSB, Bank of Scotland, Nationwide Building Society, Halifax, Lloyds and First Direct have reported problems for customers making payments this morning.

/retail

CorServ unveils digital interface

CorServ, a company that empowers banks and fintechs with payment programs, has launched a cutting-edge user interface designed to elevate the digital banking experience for client banks, brands and their credit card customers.

/ai

Cytora launches explainable agentic AI solution for insurance risk assessments

Cytora has announced the latest version of its digital risk processing platform. Cytora Platform 3.0 enhances the capabilities of the platform by harnessing agentic AI in a fully explainable way.

/payments

PalmPay and Jumia partner to develop Nigerian digital payment ecosystem

In an attempt to grow the use of the cashless economy, operator of Nigeria's most used mobile wallet PalmPay has partnered with African e-commerce giant Jumia.

/inclusion

Sunshine+Kittens is set on revolutionising financial education for kids

Finextra spoke to co-founder Charles O’Neil and CMO Dan Walsh, of new financial literacy app, Sunshine+Kittens, which is set to launch early next year.

/markets

Communify acquires Fincentric from S&P Global

Wealthtech entrepreneur John Wise and PE firm Stellex Capital Management have acquired S&P Global’s Fincentric business with a view to providing digital experiences and financial data distribution to the wealth, broking and asset management industries.

/inclusion

56% of US companies offer faster payments; 35% planning to do so

According to a new US Faster Payments Council (FPC) report, more work is needed to ensure most faster payments products are financially inclusive.

/retail

Centennial Bank picks Newgen to boost CX

Newgen Software, a global provider of a low-code platform for end-to-end automation at scale, announced that Centennial Bank, based in Arkansas, has partnered with the IT company to enhance its customer experience.

/inclusion

Economic conditions, energy, cost of living rank highly in ethical risk factors for UK businesses

What is ethical risk? Ethical risk consists of the risks that could impede an organisation’s ability to live up to its ethical values and standards which impact consumer trust, reputation, and financial performance.

/devops

NextGen Nordics 2024: Where will AI lead us?

In the last panel of NextGen Nordics 2024 in Stockholm, ‘The future of AI - crystallising the potential of this technology’ speakers explored how AI and new trends in tech are impacting the payments industry.

/regulation

NextGen Nordics 2024: How will incoming regulation shape payments infrastructure?

At NextGen Nordics 2024 in Stockholm, moderator Debi Bell Hoskings hosted an interactive panel session on new regulation on data and privacy, asking for input from the audience.

/payments

NextGen Nordics 2024: BNPL just has a bad rep

At NextGen Nordics 2024 in Stockholm, experts engaged in a lively conversation on Buy Now Pay Later (BNPL) in a panel session.

/payments

NextGen Nordics 2024: Nordics can look outwards for new instant payments approaches

In the first panel of NextGen Nordics 2024, Finextra’s head of content Madhvi Mavadiya moderated the session: ‘Instant payments – how to prepare for RIX-INST on TIPS and the benefits of starting with Swish’.

/markets

NextGen Nordics 2024: NPC promoting innovation and harmonisation in the Nordics

NextGen Nordics, Finextra’s annual payments event, kicked off on April 23 2024 in Stockholm, Sweden, bringing together an array of experts and leaders in the Nordics payments industry.

/cloud

Danske Bank signs cloud deal with AWS

Denmark’s Danske Bank has signed a multiyear agreement with Amazon Web Services (AWS) as part of a strategy to invest more in cloud technology.

/retail

MPE 2024: Tokenisation in the ecommerce space

In a panel discussing tokenisation, panellists Suzana Kordumova, product manager at Netcetera, Stephan Hackenberg solution sales director at Giesecke+Devrient, Matteo Gamba, head of product - global payments and fraud at Wayfair, and John Noltensmeyer CISO at Tokenex spoke on network tokenisation and what tokenisation can do for merchant payments.

/retail

Libyan Islamic Bank boosts digital customer experience with Backbase

In an effort to streamline its customer service operations and enhance its customers’ digital banking experience, Libyan Islamic Bank (LIB) has partnered with Backbase, the renowned expert in engagement banking platform solutions worldwide.

/payments

Finextra's top impact study reports of 2023

With 2023 drawing to a close, we take a look back at our most downloaded impact study reports over the course of the past year. Our impact study reports are how-to, best practice guides that support those in the financial industry in their utilisation and optimisation of particular technologies, as well as providing an outlook at future trends to watch.

/retail

TSB launches new customer rewards portal

TSB has today launched a new customer rewards portal offering customers discounts and savings across a number of retail products and services.

/retail

Finastra survey shows global investment in AI, embedded finance, and BaaS

Finastra’s annual global State of the Nation Survey revealed that the financial services sector is investing in new innovations in artificial intelligence (AI), embedded finance, and Banking-as-a-Service (BaaS).