Social media

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/Social media

Financial services firms gearing up for social media investment - Aite

Most US and European financial services firms still consider themselves social media novices or beginners but there is a widespread expectation that there will be significant investment in this new marketing medium over the next five years.

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Tesco and Game to sell Facebook Credits

In a UK first, Facebook has struck deals with high street retailers Tesco and Game to start selling its virtual currency gift cards in their shops.

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Citi seeks social media lawyer

US bank Citi is looking to hire an attorney to provide legal oversight for its social media activities.

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Banks must tap traditional values - and channels - to rebuild customer trust - Forrester

Only 29% of Western Europeans believe their bank acts as a 'customer advocate', doing what's best for them and not just what's best for the bank's profits, according to a Forrester survey of nearly 21,000 European adults.

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NAB searches for social media guru

National Australia Bank (NAB) is advertising for a full-time social media co-ordinator to shape its use of channels such as Twitter and Facebook.

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Banks face up to social media challenges - Finextra@Sibos

Citibank's marketing of Sibos on Twitter drove up visits to the bank's corporate micro-site for the international banking event by five-fold in advance of the show. The figure was divulged by Citi's managing director of marketing Leslie Klein at a Finextra-moderated Sibos panel discussion on the use of social media in financial services B2B.

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PayPal unveils micropayments system; Facebook on board

PayPal has signed up a slew of big names, including Facebook and FT.com, to a new micropayments system for digital goods and services.

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Disruptive clouds gather over banking technology market

Software developer Misys has announced a strategic alliance with Microsoft that will enable it to deliver new banking and capital markets applications through the Windows Azure cloud platform. The launch of the initiative comes as leading banks at the Sibos conference in Amsterdam discuss the disruptive potential of cloud computing on the banking technology market.

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Sibos kicks off with call for innovation

Swift CEO Lázaro Campos has launched the banking co-operative's annual Sibos conference by calling for more innovation from bankers and technologists.

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ING securities services operation bids for post-trade STP with Information Mosaic

ING Bank's custody unit is to install the IMConnecting post-trade information management system from Information Mosaic in Central and Eastern Europe as it bids to streamline data flows and mitigate risks across its European operations.

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Is there a tipping point for banking innovation?

Steve Ellis of Wells Fargo talks banking innovation.

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Corporates want mobile banking

Fundtech and Aite Group explain their recent research into corporate demand for mobile banking solutions.

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The future is mobile

Gerhard Romen of Nokia knows mobile and knows how you'll use it.

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Up in the cloud

DB's cloud guru Sean Kelley talks with Finextra about dbCloud.

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Innovation comes in small packages

Brown Brothers Harriman discusses real world innovation at Sibos.

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Standard Chartered unviells that there's an app for that

Standard Chartered unviells its mobile banking apps.

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Standard Chartered comp seeks 'world's coolest intern' to join social media team

Standard Chartered Bank has launched an online competition in Singapore to find "the world's coolest intern" to help run its social media platforms.

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Morgan Stanley fires 'social networking' software developer

A Morgan Stanley software developer who tried to set up an offline social network on his commute to work has been fired after his enterprise was picked up on and reported by the Wall Street Journal.

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Deutsche Bank brings social media to global transaction banking with 'Drive DB!' campaign

Deutsche Bank's global transaction business unit is introducing an online community forum where clients can engage with bank staff in the development of new products.

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Third of Emea banks have no Gen Y strategy - survey

Despite the growing economic importance of Generation Y customers, nearly a third of banks in Europe the Middle East and Africa have yet to establish an active, dedicated strategy for marketing to and serving them, according to research from Oracle Financial Services and Efma.