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United Bank for Africa launches Facebook Messenger chatbot

Pan-African financial institution, United Bank for Africa (UBA), has today, changed the face of e-banking with the introduction of Leo, the UBA Chat Banker who enables customers make use of their social media accounts to carry out key banking transactions.

Deutsche Bank hops on WeChat

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Deutsche Bank hops on WeChat

Deutsche Bank is looking to keep in touch with its Chinese-speaking customers by jumping onto WeChat, the social media giant with nearly a billion active users.

Nordea brings e-invoicing to Facebook Messenger

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Nordea brings e-invoicing to Facebook Messenger

Nordea has collaborated with Nordic payments processor Nets on a service which enables consumers to post invoices and pay their bills via Facebook Messenger.

BofE had no business case for £3000 Snapchat filter

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BofE had no business case for £3000 Snapchat filter

Was £3000 on a SnapChat geofilter to promote the new £10 note money well spent by the Bank of England? We'll never know because the bank did not put together a business case prior to the campaign or carry out any evaluation once it was completed.

CIBC builds Messenger digital assistant for sending money overseas

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CIBC builds Messenger digital assistant for sending money overseas

The Canadian Imperial Bank of Commerce (CIBC) has launched a digital assistant that helps clients track foreign exchange rates and send money overseas through Facebook Messenger.

Halloween howler: HSBC suffers online banking gremlins

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Halloween howler: HSBC suffers online banking gremlins

High street bank HSBC was forced to apologise to UK customers after its online banking service went down for a chunk of Friday.

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Oval Money links savings with social media activity on Facebook

Oval Money, a leading savings and financial education app, is launching a first-ofits-kind integration with Facebook, allowing users to contribute to their savings each time they post on social media.

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Facebook joins Visa Digital Enablement Programme

Visa (NYSE:V) today announced that Facebook has joined the Visa Digital Enablement Program (VDEP), which offers a commercial framework to make it easier for partners to access Visa’s token services and other digital capabilities globally.

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Artificial Intelligence Bank-in-Messenger raises $1million from IIDF and private investors

The very first “Bank-in-Messenger”- TalkBank.io has raised $1million in seed investments with a company valuation of $6.1million. IIDF and 7 private investors, including Mark Malinovsky (kuponator.ru) have funded the start up.

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Hearsay Systems allies with Microsoft

Hearsay Systems, provider of Advisor Cloud solutions for the financial services industry, announced today at Microsoft Envision a strategic alliance with Microsoft to help financial services firms empower their advisers to be both high-tech and high-touch at scale in the digital age.

Citi to roll out chatbot for Facebook Messenger in Singapore

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Citi to roll out chatbot for Facebook Messenger in Singapore

Citi is to launch its first natural language chatbot for Facebook Messenger in Singapore ahead of a wider roll out across the Asia Pacific region.

Bank of Baroda calls for calm after big IT glitch

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Bank of Baroda calls for calm after big IT glitch

Customers of India's fourth largest state-owned bank, the Bank of Baroda (BoB), have been asked not to panic after a technical glitch caused thousands of accounts to be wrongly debited.

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Actiance brings compliance to WeChat and WhatsApp

Actiance, the leader in communications compliance, archiving, and analytics, today announced support for the capture of encrypted messaging platforms WeChat and WhatsApp via Socialite ─ its platform for compliance across public social media channels.

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Pillar Token sale raises $21 million for personal data locker

The 60-hour Pillar Token sale, (which closed at about 9:00 PM UK-time on Monday July 17) run by Twenty Thirty), the Swiss blockchain innovation company, has raised 113,674 Ether, valued at $21.21 million with 13,446 transactions, making the average transaction 8.45 Ether (about $1,500).

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Digital Fineprint selected by ConVista

ConVista’s OneDigitalOffice digital front office platform, today announced its partnership with Digital Fineprint, a London, UK based Insurtech startup that is building the industry standard technology solution that uses consumers’ social media information to optimize the insurance policy purchasing journey.

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Consumers exposing themselves to phone fraud through social media profiles

Consumers are falling prey to the growing risk of phone fraud.

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Russian banks and Mastercard pick fintech startups for Moscow accelerator

Russian financial institutions working together within the framework of collaborative fintech acceleration programme Fintech Lab, namely Ak Bars, VTB 24, Bank Saint Petersburg, Home Credit Bank and Absolut Bank picked 12 fintech startups they are going to mentor and guide through the acceleration programme.

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Actiance and Hootsuite collaborate on social compliance

Actiance, the leader in communication compliance, archiving, and analytics, today announced a global partnership with Hootsuite, the most widely used social media management platform.

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Emirates Islamic boasts of social media outreach

Emirates Islamic, one of the leading Islamic financial institutions in the UAE has announced it has become the leading bank on Instagram in the UAE, as a result of its strategic focus on social and digital platforms to engage with customers and UAE residents and enhance customer experience.

BBVA brings info and payments to social and messaging networks

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BBVA brings info and payments to social and messaging networks

BBVA is embedding more deeply with social and messaging networks through a new bot that lets Spanish customers access financial information via Facebook and Telegram, and a tool for making payments from Whatsapp.

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