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AmEx lets users tweet to buy

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AmEx lets users tweet to buy

American Express is enabling customers to sync cards with their Twitter accounts and then make select purchases by tweeting hashtags.

DCM Capital auctions itself on line - starting bid £1

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DCM Capital auctions itself on line - starting bid £1

DCM Capital, provider of algorithmic sentiment analysis technology, put itself up for auction on its website today, with the tag line 'We're for sale'.

Facebook worms into wallets with plastic gift card

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Facebook worms into wallets with plastic gift card

Facebook has launched a reusable gift card that people can buy on the social network and send to friends for use at specific retailers and restaurants.

First direct CEO explains app shortcomings to customers

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First direct CEO explains app shortcomings to customers

First Direct CEO Mark Mullen has taken the unusual - and for a bank, refreshing - step of appearing in a video to apologise for the quality of the bank's mobile apps and to promise improvements based on customer feedback.

Facebook Q4 payments revenue flat

/Social media

Facebook Q4 payments revenue flat

Facebook says fourth quarter revenues from its payments business were flat, as the move of users to mobile devices continues to hamper growth.

Citi CTO: Banks should 'do no harm'

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Citi CTO: Banks should 'do no harm'

Don Callahan, chief technology and operations officer at Citi discusses Google Wallet learning curves, his personal frustrations with banking and how banks should seek to 'make customers lives easier'.

Facebook commerce outfit Payvment shuts down

/Social media

Facebook commerce outfit Payvment shuts down

Social commerce outfit Payvment is shutting down its platform and offloading its 200,000 Facebook merchant customers to rival Ecwid.

US rulemakers set sights on bank social media activities

/Social media

US rulemakers set sights on bank social media activities

US supervisory agency the Federal Financial Institutions Examination Council (FFIEC) has issued proposed guidance on the application of consumer protection and compliance laws to bank social media programmes.

Retail banks warned of social media marketing pitfalls

/Social media

Retail banks warned of social media marketing pitfalls

Despite spending a growing slice of their marketing budgets on social media activities, retail banking executives remain unclear about the value of the investment in the face of continuing consumer distaste for engaging with brands online, according to research commissioned by Pitney Bowes Software.

ING challenges graduate bankers to ditch the jargon

/Social media

ING challenges graduate bankers to ditch the jargon

The careers office at ING Bank has launched a social media campaign challenging the next generation of bankers to explain complex financial products to a demanding audience of pre-teen children.

Twitter sentiment-based trading platform set for launch

/Social media

Twitter sentiment-based trading platform set for launch

The outfit behind a now-defunct Twitter sentiment-based hedge fund is bidding to tap the technology for a new online trading platform.

CIMB Bank creates money transfer and social savings app for Facebook friends

/Social media

CIMB Bank creates money transfer and social savings app for Facebook friends

Malaysia's CIMB Bank has extended its Clicks Internet banking portal to Facebook to provide its 3.6 million online banking customers with an application for transferring funds between friends on the social network.

Dwolla lets users tweet money

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Dwolla lets users tweet money

Digital payments start-up Dwolla has rolled out a feature that enables users to tweet each other money.

Facebook helps FBI take down $850m cyber-gang

/Social media

Facebook helps FBI take down $850m cyber-gang

Facebook has helped the FBI bust an international cyber-gang believed to be behind an 11 million computer-strong botnet that has cost more than $850 million in losses.

BBVA ups its Game with Foursquare check-ins; Gartner plays down gamification hype

/Social media

BBVA ups its Game with Foursquare check-ins; Gartner plays down gamification hype

Spanish bank BBVA is to use social networking site Foursquare to enable online interaction across its physical branch network and encourage more customers to participate in its gamification efforts through the BBVA Game portfolio.

OFT warns payday lenders as Wonga apologises to MP over Twitter abuse

/Social media

OFT warns payday lenders as Wonga apologises to MP over Twitter abuse

As the UK's Office of Fair Trading (OFT) writes to payday lenders warning them over their conduct, the industry's most notorious practitioner, Wonga, has been forced to apologise to its fiercest critic, MP Stella Creasy, for a savage, anonymous Twitter attack.

Start-up pitches social media analysis tool to traders

/Social media

Start-up pitches social media analysis tool to traders

A new London-based analytics firm that trawls sites such as Twitter and Facebook for information that can be used to help investors, has launched.

Retail banks increase innovation spending despite tough economy

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Retail banks increase innovation spending despite tough economy

Despite a tough economic climate, the vast majority of retail banks around the world are still increasing their spending on innovation, with online and mobile services seen as priorities, according to a survey from Infosys and Efma.

Spend more on personal care and less on technology, wealthy customers tell banks

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Spend more on personal care and less on technology, wealthy customers tell banks

The UK wealthy are resisting engaging with their banks via new technologies in a bid to return to old school banking values, according to a YouGov survey of 1000 high net worth individuals.

Sacked UBS bankers turn to drink and Twitter

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Sacked UBS bankers turn to drink and Twitter

Turned away from their offices yesterday morning with news that they had been laid off, London-based UBS bankers made their way to Twitter and the pub to bemoan their luck.

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