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News/Research/analysis
Online and mobile banking may be the future but twenty-something Brits still visit branches, even if the trip is often wasted because of unhelpful opening hours, according to the Young Money report.
01 August 2012
Customers are increasingly willing to use alternative payment methods such as PayPal, claims the British Retail Consortium (BRC) as it tries to scare the financial services establishment into cutting credit and debit card processing charges.
23 July 2012
Project First, the European Union-backed research effort to find a way of extracting and analysing financial services-related sentiment from social media networks, has launched its first running prototype.
05 July 2012
As disgraced former Barclays chief Bob Diamond prepares to face a grilling from MPs over the Libor scandal, a flashmob has descended on one of the bank's London branches, with members withdrawing their money en masse.
04 July 2012
With the RBS systems outage and Barclays Libor scandal fuelling public anger with Britain's big banks, Nationwide Building Society claims to have seen a surge in the number of people opening new accounts.
03 July 2012
Bloomberg has launched a global portal providing interactive, continuously updated industry research and data from a team of more than 100 professionals.
26 June 2012
A new, sophisticated breed of cyber-crooks targeting bank accounts belonging to businesses and high-net worth individuals around the world may have stolen EUR60 million over the last year, according to an investigation from McAfee and Guardian Analytics.
East African countries should work together on establishing financial and telecommunications regulations that cover the region's hugely popular mobile money schemes, says a United Nations report.
22 June 2012
Customers may be happy to carry out simple banking tasks online and through their mobile phones but when they need personal attention and expertise the old fashioned branch still wins out, according to a survey from Cisco.
21 June 2012
The Indian financial services industry will spend Rs377 billion ($6.77 billion) on IT this year, 17% up on 2011, according to Gartner.
11 June 2012
Paying in-store with cash is more common than a year ago as recession-hit customers try to keep track of their spending, according to the British Retail Consortium (BRC), which is also calling for action to force down interchange fees.
08 June 2012
The number of NFC-ready point-of-sale terminals around the world is set to soar over the next few years, from 3.9 million in 2011 to 43.4 million in 2017, claims Swedish research firm Berg Insight.
07 June 2012
American banks consider technology investment a top spending priority for the year ahead, with platform simplification the most important IT-related project, according to a KPMG survey.
06 June 2012
The worldwide value of mobile payment transactions is set to jump 62%, from $105.9 billion in 2011 to $171.5 billion this year, according to Gartner.
29 May 2012
More than two thirds of UK financial services firms think that the rate of IT change they are facing is too quick to keep up with and half feel their own technology is hindering their attempts to do so, according to Fujitsu.
23 May 2012
Nearly half of Americans would do all of their banking online if they could, according to a survey from interactive agency Rosetta.
22 May 2012
With a deadline for Sepa migration finally confirmed, Europe's banks are now scrambling to develop systems and services that will attract the all-important corporate customers, according to a survey from Finextra and Clear2Pay on the eve of EBAday.
14 May 2012
Around three quarters of European banks are using outdated core systems, affecting their ability to innovate and accelerate growth, according to a survey commissioned by vendor Infosys.
11 May 2012
Americans overwhelming reject mobile payment systems that track their movements or share identification information with retailers, and legislators should considering tweaking credit card laws to address their concerns, say researchers at the University of California, Berkeley.
03 May 2012
Nearly half of corporate customers say that they would be willing to leave their current bank if they believe another offered better payment services, according to a SunGard survey.
02 May 2012
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