Research/analysis

1713 articles tagged with this keyword

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Brits trust banks more than government to protect them from fraud

Britain's banks may have taken a reputational battering in recent years, but they are still trusted more than the government when it comes to protecting customers from fraud, according to an ACI Worldwide survey.

/Research/analysis

Fed preps study on US non-cash payments usage

The US Federal Reserve is set to embark on a major study into the volume and composition of electronic and cheque payments as it bids to gain insight into a rapidly evolving landscape.

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North American bank IT spending set for modest growth - Celent

Spending on IT by banks in North American will rise at a steady clip over the next two years after a rocky 2012, according to Celent.

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EU card fraud nets organised crime EUR1.5bn a year - Europol

Thanks in large part to the adoption of EMV technology, card fraud has been on the decline in the European Union but it still pulls in around EUR1.5 billion a year for criminal gangs, says Europol.

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2013 unlikely to be UK's year of the mobile wallet - ICM

Smartphone penetration in the UK may be 60% and rising but 2013 is unlikely to be the year of the mobile wallet, according to ICM Research.

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Americans see smartphone payments replacing cards and cash, eventually

Most Americans think mobile phone payments will eventually replace cash and cards at the checkout, but few expect it to happen within the next five years, according to a poll from Harris Interactive.

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Lack of retailer support hindering UK contactless take up - ICM

Despite the fact that most Brits are now au fait with contactless technology, few ever use their tap and pay cards and retailers are doing little to encourage take up, according to ICM Research.

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Worldwide mobile payments volume to hit $1 trillion by 2017 - IDC

More than a trillion dollars will be spent around the world using mobile devices by 2017, according to IDC Financial Insights, although this will still represent only a drop in the commerce ocean.

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Institutional investors feel ignored over MiFID II plans

The vast majority of buy-side firms feel that institutional investors have had no meaningful influence on the legislative process building up to new MiFID II rules, according to a Greenwich Associates survey.

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Retail banks increase innovation spending despite tough economy

Despite a tough economic climate, the vast majority of retail banks around the world are still increasing their spending on innovation, with online and mobile services seen as priorities, according to a survey from Infosys and Efma.

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Off-exchange trading hitting market quality - US buy-side

Most US institutional equity management traders think that off-exchange activity is now hitting market quality but opinions vary over what should be done about it and by whom, according to research from Tabb Group.

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No link between HFT and market manipulation - research

There is no link between high-frequency trading (HFT) and market manipulation, according to research from Australia's Capital Markets Cooperative Research Centre (CMCRC).

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US banks walk away from struggling BlackBerry

American banks are ditching planned BlackBerry apps as the Canadian brand's market share tumbles in the face of Apple's iPhone and Google's Android, according to Keynote Systems.

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Mobile banking now mainstream but many customers left unsatisfied

More than three quarters of America's top 100 banks now offer mobile services but, although increasingly ubiquitous, finance-related apps often leave users frustrated.

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Half of market participants not preparing for T+2 - Omgeo

Market participants are not prepared for shorter settlement cycles, despite being strongly in favour of a move to T+2, according to a study from Omgeo.

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Banks should bank on APIs and apps, not applications - Gartner

Banks need to ditch rigid and reactive applications in favour of flexible and proactive APIs and apps, says research house Gartner.

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Survey: 45 per cent of transaction banks developing mobile strategy

Finextra and Misys have announced the results of their annual survey of trends in transaction banking. The responses from 105 professionals in the trade finance, payments and cash management industry located in 40 countries highlighted the stronger strategic focus on customer service and channel and product innovation.

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Disabled and elderly facing payments barriers - study

Elderly and disabled Brits face significant barriers in accessing and using payment systems, often forced to resort to workarounds such as sharing cards and PINs, according to research from the Payments Council.

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European FS industry not making most of customer data - Finextra survey

Customer data is still a misunderstood and underused asset at European financial institutions, seen by many as a purely compliance issue rather than a potential source of revenues, according to a Finextra survey commissioned by Capco.

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Unbanked hungry for mobile money - study

The vast majority of mobile phone owners in developing countries are interested in using their handsets to access financial services, according to a survey from Visa.