Research/analysis

1709 articles tagged with this keyword

All articles with this keyword
Apply Cancel

/Research/analysis

Greater consumer payment adoption hinges on education - Fiserv

As consumers have embraced online and mobile methods to pay bills and keep track of finances, quarterly research from Fiserv, Inc. (NASDAQ:FISV), a leading global provider of financial services technology solutions, reveals opportunities for organizations to increase customer knowledge of services and security to improve the financial experience.

UK branch networks continue to shrink but won't disappear - FCA

/Research/analysis

UK branch networks continue to shrink but won't disappear - FCA

Despite regular reports of its imminent death, the British bank branch is not going anywhere for some time, suggests a new report from the FCA which says that, even with the rise of mobile banking, physical networks are still crucial in attracting new customers and fending off competitors.

Investors to use less sell-side research, more AI

/Research/analysis

Investors to use less sell-side research, more AI

Institutional investors plan to use less sell-side research in the coming years, relying more on proprietary in-house work that takes advantage of AI, according to a study commissioned by Thomson Reuters.

/Research/analysis

Nasdaq and Celent study on capital markets infrastructure tech

During its biennial Technology of the Future conference in Stockholm, Nasdaq Inc. (Nasdaq:NDAQ), in collaboration with Celent, today revealed the results of a new study of market infrastructure (MI) senior technology and strategy officers that uncovered three important trends: the factors that are driving changes in market infrastructure, how MIs are using technology to support business strategies and how technology spend is evolving.

/Research/analysis

Buy and sell-side firms ahead in digital transformation growing twice as fast as rest of industry

New research released today from financial services technology leader FIS (NYSE: FIS) found that financial institutions with the most advanced operating models are growing nearly twice as fast as the rest of the industry.

/Research/analysis

Merchants, retail banks and billing orgs favour real-time payments and open banking

New benchmark data, “2018 Global Payments Insight Survey: Cross-Vertical,” from ACI Worldwide (NASDAQ: ACIW) and Ovum reveals that 86 percent of banks, 82 percent of billing organizations and 78 percent of merchants expect to see improvements in their customer service as a result of real-time payments.

Singapore to develop ethical code for AI and personal data use

/Research/analysis

Singapore to develop ethical code for AI and personal data use

Singapore's government has outlined plans to develop a governance programme around the use of artificial intelligence and personal data in its bid to become an international centre for new technology.

/Research/analysis

Open Banking: 1 in 3 Australians willing to allow banks to share their data

New research from Unisys Corporation (NYSE: UIS) into Australia's banking industry reveals that almost a third of Australians are willing to support data sharing in an open banking environment, but only if privacy and security concerns are addressed.

/Research/analysis

FS industry spends $1.7bn a year on blockchain - study

The financial services industry is spending about $1.7 billion per year on blockchain, as banks and other firms move beyond the proof-of-concept stage and start rolling out commercial distributed ledger technology (DLT) products.

/Research/analysis

Trust is key for corporate treasurers in digital environment

The 2018 Corporate Treasury Insights report, released today by BNP Paribas and Boston Consulting Group reveals that acquiring and building a reliable relationship takes a combination of factors that include inherent trust, delivery excellence and a strong relationship model.

UK digital challengers beating high street banks on customer satisfaction

/Research/analysis

UK digital challengers beating high street banks on customer satisfaction

Britain’s challenger banks are outperforming incumbents when it comes to overall customer satisfaction, according to research from vendor FIS.

/Research/analysis

Risk and compliance staff expect big benefits from AI and DLT

Building on its commitment to help connect and empower the global financial and corporate communities by providing actionable insights and proprietary solutions that add greater value, Thomson Reuters recently commissioned Celent to conduct independent market research on integrated Governance, Risk and Compliance (GRC).

/Research/analysis

Insurance customers increasingly open to Big Tech

While insurance companies struggle to deliver a superior customer experience, BigTech[1] firms are poised to enter the insurance industry.

/Research/analysis

Brits warm to banking webchat services

It may be taboo to talk about money with friends and family but when it comes to your bank it’s a different matter, with today’s social media savvy consumer taking advantage of more banking webchat services than ever before, according to the latest research from UK Finance.

/Research/analysis

Over half of bank salespeople spend quarter of time onboarding new client organisations

Six in 10 (57%) senior salespeople in banking spend more than 1.5 days of their week (27% of their working week) onboarding new client organizations, according to research findings published today by the Global Legal Entity Identifier Foundation (GLEIF).

St Louis Fed research calls for central bank electronic money

/Research/analysis

St Louis Fed research calls for central bank electronic money

Central bank cryptocurrencies are a bad idea but central bank electronic money could have big benefits, improving financial stability, simplifying monetary policy and reducing the reliance on cash, say researchers at the Federal Reserve Bank of St Louis.

FS firms ramp up cybersecurity investment

/Research/analysis

FS firms ramp up cybersecurity investment

Rising fears of cybercrime are prompting financial services firms to beef up their spending on security, according to research from Lloyds Bank Commercial Banking.

Digital-only bank customers less satisfied than branch users

/Research/analysis

Digital-only bank customers less satisfied than branch users

More than a quarter of Americans now bank exclusively through digital channels, but these customers are less satisfied with their service than people who use branches, according to a survey from JD Power.

/Research/analysis

Talent shortage threatens Emea biz growth - study

Already a major issue, skilled talent shortages will continue to impede growth and if not addressed, could have a significant impact on major global economies by 2030, a study* by Korn Ferry (NYSE: KFY) reveals today.

How to Realise a Digital Strategy in Financial Services

/Research/analysis

How to Realise a Digital Strategy in Financial Services

962 downloads

Welcome to Finextra. We use cookies to help us to deliver our services. You may change your preferences at our Cookie Centre.

Please read our Privacy Policy.

Accept