Mortgage processing

4 articles tagged with this keyword

/retail

Banking and Fintech; More Partnership than Competition

At one point, as the industry was first evolving in its technological innovation, banks and fintech firms often saw each other solely as competition. In this FinextraTV interview, Sarah Biller, Co-Founder, Mass Fintech Hub and Claire Verville, Head of Ventures & Strategic Partnerships, M&T Bank join the virtual studio to discuss how that has changed. From exploring the history of blossoming partnerships to extolling the benefits of collaboration in the modern era, Biller and Verville narrate the truth of a new interconnected industry of opportunity.

/Mortgage processing

The branch is still part of the customer experience

Theresa McLaughlin, EVP and CMO of Citizens Bank, sees the branch remaining a part of the overall bank offering for some time to come.

/Mortgage processing

Have banks lost 'that loving feeling'?

Linda Verba, head of retail banking at TD Bank (and considered to be a guru of bank customer service in the US) discusses a 'return to civility' for bank call centres and customer service.

/Mortgage processing

More than M-Pesa, African banking gears itself for growth

Oti Ikomi, senior VP at Ecobank, a South African-based, pan-African banking group, talks with Finextra about the rise of the middle class in Africa and its affects on the continent's banking industry at Fundtech Insights 2011 in London.