11 articles tagged with this keyword
Finextra TV/Customer relationship management and knowledge management
Frank Eliason, SVP of social media at Citi, discusses mobile banking, customer service and social media with Finextra.
04 October 2011
Mark Hartley VP of strategy and marketing at Clear2Pay on the why and how banks should claim the mobile space at Sibos 2011.
28 September 2011
Juultje van der Wijk, MD, global head of trade finance services at ING discusses the global reach of the trade finance services business.
20 September 2011
David Hamilton, president of SunGard's banking business discusses the five key challenges that will affect the financial services industry over the next few years.
12 September 2011
Steve O'Neill, head of branch marketing at HSBC, talks with Finextra about how the branch still has a place in the future of retail banking.
12 August 2011
JP Morgan, HSBC and ING Group discuss corporate customer management.
11 August 2011
Fred Cook, CIO of North Shore Credit Union in Vancouver, Canada, talks with Finextra about their installation of the Temenos Insight business intelligence system.
31 May 2011
Steve Ellis of Wells Fargo talks banking innovation.
25 October 2010
Adi Reske of Pegasystems discusses the results of a survey that shows corporates are willing to move banks and even pay more for better, more consistent service.
Banks need to improve liquidity management for themselves and corporate customers, according to Sungard.
Societe Generale talks us through the pilot for 3SKey.
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