Customer relationship management and knowledge management

68 articles tagged with this keyword

All articles with this keyword
Apply Cancel

/cloud

Fiserv launches cloud-based CRM platform

Fiserv, Inc. (NASDAQ: FISV), a leading global provider of financial services technology solutions , has launched EnteractSM, a new, cloud-based customer relationship management (CRM) platform for financial institutions.

/wealth

Just Wealth deploys Openwork-developed CRM system

Financial Advice firm, Just Wealth has implemented a state-of-the-art customer relationship management (CRM) system, ConcertHub, to support wealth advisers to deliver exceptional service to clients.

/retail

Doxim launches omnichannel CCM tech in UK

Doxim, the leading customer communications management (CCM) and engagement technology provider serving financial and regulated markets, today officially announced the launch of its omnichannel CCM solution in the United Kingdom.

/retail

Basiq and Personetics partner for one-on-one banking personalisation

Basiq, a financial API platform backed by Plaid, Westpac, Salesforce and NAB has partnered with Personetics, the leading global provider of data-driven personalisation and customer engagement solutions for financial institutions.

/payments

Azimo implements USU customer support package

USU is equipping online money transfer service Azimo with its knowledge management solution for customer service.

/retail

Backbase forms partnership with Zafin

Leading engagement banking platform provider Backbase announces today that it has partnered with Zafin, the global leader in SaaS cloud-native product and pricing solutions for banks, to integrate Zafin’s relationship-based product and pricing capabilities into its Engagement Banking platform.

/retail

Dollar Bank taps Argo for customer services suite

ARGO, the leading provider of high-value technology and analytical-sciences software for the financial services and healthcare industries, announced that through their suite of retail banking technology, customers of Pittsburgh-based Dollar Bank will have a secure, seamless customer experience across all delivery channels.

/retail

Capco and Envizage join forces

Capco, the global management and technology consultancy, and Envizage, the London-based analytics software provider, today announced a new partnership that will see the two companies working together to deliver the benefits of Envizage’s simulation-based holistic advice engine for financial services.

/Customer relationship management and knowledge management

Artesian takes the wraps off Artesian Connect

Artesian Solutions, a leading provider of client relationship intelligence and risk solutions, has today announced the launch of Artesian Connect, a new way to solve complex and high-value frontline and middle office commercial banking challenges.

/Customer relationship management and knowledge management

eKeeper launches new CRM system for lenders with The Cambridge Building Society

eKeeper has today launched a new customer relationship management (CRM) system for lenders.

/retail

DigiBankASIA picks Backbase digital engagement platform

Backbase, a Global Engagement Banking software provider, has been selected by DigiBankASIA to offer its full-stack digital engagement banking platform solution for UNObank.

/retail

Swedbank rolls out Meniga customer engagement tech

Meniga, the global leader in AI-driven digital banking solutions, has partnered with Swedbank, a leading bank in the home markets of Sweden, Estonia, Latvia and Lithuania, to launch new services to increase customer engagement.

/wealth

Brewin Dolphin implements Objectway client management software

Objectway, a leader in the Digital Wealth & Asset Management software, announced they have successfully implemented their client management system at the leading UK wealth manager Brewin Dolphin (LON:BRW).

/Customer relationship management and knowledge management

Bain launches NPS Prism product in Hong Kong

Bain & Company today announced that they have officially launched their “NPS Prism” product into the Hong Kong market, aimed at helping companies drive meaningful customer experience changes in their businesses.

/Customer relationship management and knowledge management

Isbank chooses Commencis Dataroid to profile customers

Turkey’s largest private bank Isbank chooses Commencis and its enterprise-level big data analytics and engagement platform Dataroid to have a better understanding of user behaviour across digital channels and improve customer experience.

/retail

Temenos makes 90 second onboarding pledge

Temenos (SIX: TEMN), the banking software company, today announced that Temenos Infinity now offers a real-time, end-to end account opening and onboarding digital experience in just seconds. The account is fully funded and ready for customer use

/payments

Iris CRM and Conformance pair up for CRM integration

Iris CRM is proud to announce the integration of Conformance Technologies’ PreComm ToolKit risk assessment and monitoring tool.

/wholesale

Triodos Bank turns to Artesian for CBILs pre-screening

Artesian Solutions and Triodos Bank, a world leader in sustainable banking, are delighted to announce the deployment of a holistic relationship management platform, designed to support ethical organisations (businesses that provide real impact on society or the environment) affected by the Coronavirus Pandemic.

/covid-19

Icici Bank provides Covid-19 testing vehicles and PPE to Odisha

ICICI Bank announced that it has taken a series of measures to assist authorities in Bhubaneswar in the fight against the COVID-19 outbreak. The Bank has contributed a mobile COVID-19 testing vehicle to the Bhubaneswar Municipal Corporation (BMC) to help BMC to collect swab samples swiftly from people, including the differently-abled and those who are unable to visit hospitals for testing, across the city. The Bank has also provided 30 threewheelers to differently-abled persons in Bhubaneswar to support their mobility who have been identified by the Department of Social Security & Empowerment of Persons with Disability (SSEPD), Government of Odisha.

/retail

Corelation to offer ChannelNet digital member engagement platform

ChannelNet has entered into a strategic partnership with Corelation to offer ChannelNet’s OneClick Financial , a patented digital member engagement platform.

Welcome to Finextra. We use cookies to help us to deliver our services. You may change your preferences at our Cookie Centre.

Please read our Privacy Policy.

Accept