Credit referencing and support

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AI, the Mechanism for Anticipating Customer Needs

/ai

AI, the Mechanism for Anticipating Customer Needs

Join FinextraTV at the Temenos Community Forum 2024 as Arun Thallapelly, Global Head of BSG, Temenos and Tielman Walters, Chief Technology Officer, Barko survey how digital innovation is helping banks make key connections with customers. Considering the wealth, facets and magnitudes of data available to financial institutions, the discussion taps into how effectively leveraging this data could provide banks with a detailed picture of how a customer currently behaves and would behave in the future. Organisations now need to anticipate needs in a much more effective way and AI is the tool to utilise to achieve this. AI can help precisely understand what the next step of the user journey will be and in turn, products and usability can be enhanced.

/people

Rupert MacInnes, former compliance lead at Capital One, joins board of Salad Money

Salad Money, a social enterprise launched in 2019 to provide an alternative to high-cost lending to people with full-time jobs who have poor, thin, or non-existent credit scores, has appointed Rupert MacInnes, formerly head of legal, compliance and external affairs at Capital One to its Board as a non-executive director.

/retail

Virgin Money extends relationship with Experian

Experian and Virgin Money today announced a strategic partnership to enhance Virgin Money’s digital customer experience by leveraging its suite of cloud-based technology.

/ai

Machine learning startup Innzpira launches in the UK

Innzpira, a pioneering company in Predictive Psychology© and machine learning, announces a solution designed to revolutionise how banks and financial institutions assess client risk aversion. This innovative approach enables financial entities to offer tailored products that align perfectly with the comfort levels and preferences of their clients, enhancing customer satisfaction and financial outcomes. Innzpira showcased this cutting-edge technology at London Tech Week 2024.

/retail

3Rivers Federal Credit Union implements MeridianLink tech

MeridianLink, Inc. (NYSE: MLNK), a leading provider of modern software platforms for financial institutions and consumer reporting agencies, today announced 3Rivers Federal Credit Union (3Rivers FCU) successfully implemented MeridianLink Access and MeridianLink Opening to streamline its lending and account opening processes.

RBC partners Nova Credit to help immigrants bring their credit history with them

/inclusion

RBC partners Nova Credit to help immigrants bring their credit history with them

Royal Bank of Canada has enlisted Nova Credit to help migrants leverage their international credit history when they arrive in the country.

CFPB moves to ban medical bills from credit reports

/regulation

CFPB moves to ban medical bills from credit reports

The Consumer Financial Protection Bureau (CFPB) has set out plans to remove medical bills from most credit reports

UK home to 3m 'Frankenstein identities, posing multi-billion pound threat

/identity

UK home to 3m 'Frankenstein identities, posing multi-billion pound threat

The UK is home to nearly three million "Frankenstein" identities stitched together by fraudsters out of real and made up personal details, according to researchers who warn of a potential multi-billion pound hit to the economy.

/retail

TransUnion to launch trended affordability data

Global information and insights company, TransUnion, has announced that it is set to be the first UK credit reference agency to launch trended affordability data.

/payments

Plend releases embedded credit API as BNPL alternative

Plend, the first dedicated B Corp personal lender in the UK has launched ‘powered by Plend®’, an embedded credit API that enables partner organisations to offer affordable and sustainable credit directly to their own users.

/cloud

Rapid Finance introduces cloud-based rules engine for SMB lending

Rapid Finance, a leading small business banking platform specializing in providing customized financing solutions, announced today the availability of its cloud-based rules engine as part of its recently enhanced, award-winning AI fraud detection platform, Lynx.

/payments

Neo Financial credit card to report to Equifax

Neo Financial announced that the Neo Secured Credit card, along with all Neo credit card products, will now report to Equifax Canada, in addition to its existing reporting to TransUnion, giving Canadians full credit profiles for broader lender acceptance.

/wholesale

Capital on Tap and Plaid team on UK SME underwriting

The small business credit card and spend management platform trusted by over 200,000 businesses, Capital on Tap and Plaid partner in the United Kingdom.

/retail

Experian upgrades Ascend technology platform

As companies around the globe grapple with an accelerated pace of change and seek ways to optimize their businesses, Experian is ushering in a new era of simplification, scalability and automation through the debut of new enhancements to its cloud-based Experian Ascend Technology Platform.

/payments

Experian acquires stake in Reward

Reward, an industry leader in customer engagement and commerce media, today announced that Experian, a FTSE50 company, the world’s leading global information services company, has acquired a strategic stake in the company.

/ai

M&T Bank taps nCino for credit monitoring

nCino, Inc. (NASDAQ: NCNO), a pioneer in cloud banking for the global financial services industry, today announced that M&T Bank Corporation (“M&T”) (NYSE:MTB) an existing and long-standing nCino customer, is expanding its use of the nCino platform and integrating nCino’s Continuous Credit Monitoring Solution into its operations. The solution is powered by nIQ and leverages Rich Data Co’s (RDC) AI decisioning platform.

/inclusion

PayJoy launches card to help users build credit

PayJoy, the leading lender to the underserved in emerging markets, today announces the launch of the PayJoy Card, offering a new way for borrowers to access affordable credit.

/retail

Pockit releases credit builder product

Pockit, the UK fintech providing vital financial services to people whose needs aren’t met by the traditional banking system, today announces the official launch of its ‘Fast Track to Credit’ credit builder product.

/retail

Credit tech firm Abound raises funds

London based credit technology company Abound has announced a new financing round which in aggregate could extend up to £0.8bn.

/people

Uplinq adds former Visa exec Matt Baker as strategic advisor

Uplinq Financial Technologies, the first global credit decisioning support platform for small business lenders, today announced the addition of global banking and payments executive Matt Baker, former North America Head of Small Business, Visa Commercial Solutions, as strategic advisor.

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