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/wealth

Tifin launches AI-powered investing assistant

Tifin, the fintech platform known for Magnifi, it’s award-winning investment marketplace, today announced the launch of their new premium subscription Magnifi Personal, aimed at helping investors without enough time or knowledge to build and grow their portfolios with intelligence.

/wealth

Truist launches AI-enhanced virtual assistant

Truist Financial Corporation ( NYSE: TFC), today announced the launch of Truist Assist in its mobile banking app and online banking platform for personal banking (retail and wealth) clients.

Westpac and FIS invest in conversational AI firm Kasisto

/retail

Westpac and FIS invest in conversational AI firm Kasisto

Conversational AI chatbot developer Kasisto has raised $15.5 million in a Series C extension led by its client Westpac and fintech giant FIS.

/retail

Glia launches virtual assistants

Glia, the leading provider of Digital Customer Service (DCS), today announced Glia Virtual Assistants (GVAs) to help companies improve resolution times and lower costs while providing seamless customer experiences that blend virtual and human guidance.

/retail

Glia buys Finn AI

Glia, the leading provider of Digital Customer Service, has acquired Finn AI, the premier AI-powered chatbot platform for banks and credit unions.

Cleo raises $80m for money management bot

/retail

Cleo raises $80m for money management bot

British AI-based personal finance chatbot Cleo has hit a $500 million valuation thanks to a an $80 million funding round, according to Sky News.

/retail

Tifin introduces conversational AI for investing

TIFIN, a fintech platform using artificial intelligence (AI) and investment-driven personalization to shape the future of investor experiences, today announced the launch of their new Magnifi Mentor capability.

/Chatbot

US Bank introduces Spanish-speaking virtual assistant in mobile app

U.S. Bank is the first financial institution in the United States to offer an experience Spanish-speaking customers have never had before: the ability to bank via mobile app in their preferred language – just by speaking it.

/payments

Chat commerce vendor Clickatell secures $91 million in Series C funding

Clickatell, the CPaaS innovator and Chat Commerce leader, today announces it has secured $91 million in their Series C round.

/retail

IBM and TD Securities collaborate on use of AI in precious metals biz

Investors looking to diversify their portfolios and coin collectors looking to add a new treasure to their collection are familiar with the benefits and value that precious metals can offer.

/retail

VTB's voice assistant is now available in Alisa from Yandex

The voice assistant "Alisa" from Yandex now has a voice assistant for VTB.

/retail

Gila adds Kasisto bot to digital toolkit

Glia, a leading provider of Digital Customer Service, has partnered with Kasisto, creators of KAI, a leading digital experience platform for the financial services industry.

Nedbank picks Kasisto for AI chatbot

/retail

Nedbank picks Kasisto for AI chatbot

South Africa's Nedbank has deployed Kasisto's KAI conversational AI technology for its new intelligent digital assistant, Enbi.

/retail

Synechron and Kasisto forge conversational commerce partnership

Synechron Inc., a leading digital transformation consulting firm focused exclusively on the financial services industry, and Kasisto, the creators of KAI, the leading digital experience platform for the financial services industry, have partnered to deliver superior, future-forward client engagement solutions for financial institutions across the globe.

/retail

VTB supports 150,000 customers using voice assistant

Since launching in February, the VTB voice assistant has consulted more than 150,000 users of the VTB Online application, answering some 200,000 questions.

Conversational AI firm Kasisto raises $15.5m

/retail

Conversational AI firm Kasisto raises $15.5m

Conversational AI chatbot developer Kasisto has closed a $15.5 million Series C funding round co-led by new investors Naples Technology Vendors and NCR Corporation.

From Surviving to Thriving: Digital Customer Engagement beyond Video Conferencing

/Chatbot

From Surviving to Thriving: Digital Customer Engagement beyond Video Conferencing

206 downloads

/retail

TimeTrade SilverCloud and Kasisto to birth new digital assistant for financial firms

TimeTrade SilverCloud, an industry-leading provider of customer engagement solutions, and Kasisto, creators of KAI, the leading digital experience platform for the financial services industry, have partnered to deliver a content-enabled digital assistant that navigates the intricacies of natural language and responds with applicable, current information, providing a more engaging, self-service experience for financial institutions.

/startups

Econans raises funds for financial advice bot

Econans is a software developer that provides self-service facilities for simulation and automated advice on personal finances.

/retail

UK shoppers struggle to be understood by chatbots

Lucidworks, provider of the Connected Experience Cloud, shared results from a survey of 800 respondents about shopper behaviour and preferences in the U.K. and U.S.

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