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CBA introduces Ceba the chatbot

/Chatbot

CBA introduces Ceba the chatbot

Commonwealth Bank of Australia has added an AI-powered chatbot to its apps that can help customers with more than 200 banking task.

Nuvo unveils AI-powered mortgage broker chatbot

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Nuvo unveils AI-powered mortgage broker chatbot

UK fintech startup Nuvo has launched an artificial intelligence-powered Facebook chatbot that helps people find the best deals on mortgages.

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Dear Prudence: Prudential launches AI-powered chatbot

Prudential Hong Kong Limited (“Prudential”) today announced two new additions to its digital transformation line-up that harness automation, artificial intelligence (AI), machine learning and other technological innovations in order to provide a more personalised and accessible experience to customers.

Schroders launches asset management chatbot in Singapore

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Schroders launches asset management chatbot in Singapore

Schroders in Singapore has launched an online chatbot operating through Facebook Messenger to answer client queries and fetch and display requested fund management data.

Nordea brings e-invoicing to Facebook Messenger

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Nordea brings e-invoicing to Facebook Messenger

Nordea has collaborated with Nordic payments processor Nets on a service which enables consumers to post invoices and pay their bills via Facebook Messenger.

Standard Chartered to roll out AI chatbot

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Standard Chartered to roll out AI chatbot

Standard Chartered is to launch an AI-powered chatbot to provide clients with natural language assistance in managing money, making payments and analysing their spending.

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Icici initiates money transfers with Siri

ICICI Bank, India’s largest private sector bank by consolidated assets, today announced the launch of India’s first voice-based international remittance service to enable non-resident Indians (NRIs) to send money to any bank in India.

CIBC builds Messenger digital assistant for sending money overseas

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CIBC builds Messenger digital assistant for sending money overseas

The Canadian Imperial Bank of Commerce (CIBC) has launched a digital assistant that helps clients track foreign exchange rates and send money overseas through Facebook Messenger.

Bank of Scotland embeds virtual agent in iPhone

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Bank of Scotland embeds virtual agent in iPhone

Bank of Scotland is piloting the use of a virtual assistant to answer common customer queries over the bank's iPhone app.

Japan's banks plan 33,000 job cuts in digital downsizing

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Japan's banks plan 33,000 job cuts in digital downsizing

Japan's megabanks are planning to make huge, long-term cuts to their workforces as they increasingly turn to artificial intelligence (AI) and automation in a bid to streamline operations and cut costs.

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Live chat app Giosg introduces digital signing tool

Live Chat and Chatbot expert Giosg, which helps its financial clients do better business by engaging more successfully with their online visitors introduces new digital signing tool, Signicat Sign.

Capital One: What we learned about what our chatbot learned

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Capital One: What we learned about what our chatbot learned

Ken Dodelin, vice president and head of conversational AI products at Capital One reflects on the learnings from a six-month pilot trial of the company's new conversational chatbot Eno, as the interface is rolled out commercially to all customers.

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ATB Financial rolls out virtual banking assistant on Facebook Messenger

Today ATB Financial officially launches a virtual banking assistant to the company’s nearly 700,000 personal banking customers, working with FinTech Finn.ai to make access to secure, day-to-day personal banking as easy as initiating a conversation in Facebook Messenger.

Moneyfarm acquires tech behind PFM chatbot Ernest

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Moneyfarm acquires tech behind PFM chatbot Ernest

UK digital wealth platform Moneyfarm is aiming to move into the personal financial management space with the acquisition of financial chatbot technology startup Ernest.

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Artificial Intelligence Bank-in-Messenger raises $1million from IIDF and private investors

The very first “Bank-in-Messenger”- TalkBank.io has raised $1million in seed investments with a company valuation of $6.1million. IIDF and 7 private investors, including Mark Malinovsky (kuponator.ru) have funded the start up.

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RSRCHXchange unveils new functionality ahead of MiFID II deadline

With 60 working days before the MiFID II implementation deadline, RSRCHXchange, the research aggregator and marketplace, has launched its latest version of RSRCHX including mobile and desktop apps and a range of new research management functionality.

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Singapore crowd-funding platform launches chatbot

Funding Societies, Singapore’s and Southeast Asia’s leading crowdfunding platform, has announced the launch of its chatbot Miyu.

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Talk-A-Bot and Cellum showcase chatbot payments

At this year’s TechCrunch Disrupt event in San Francisco, Hungarian startup Talk-A-Bot introduced its chatbot solution to the public.

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Malaysia's RHB rolls out 'ChatBot' for personal loans

RHB Bank Berhad (“RHB”)—Malaysia’s fourth largest fully integrated financial services group—in collaboration with RinggitPlus—Malaysia's leading comparison website for financial products—today introduced ‘ChatBot’, the first real-time messenger-style platform in Southeast Asia to facilitate personal loan applications.

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Infosy Finacle selects Niki.ai to offer chat bots to banking customers

Infosys Finacle, part of EdgeVerve Systems, a wholly-owned subsidiary of Infosys (NYSE: INFY), today announced its partnership with Niki.ai, a FinTech start-up that offers chat based commerce solutions.

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