Latest Chatbot News: Finextra Research

CIBC builds Messenger digital assistant for sending money overseas

The Canadian Imperial Bank of Commerce (CIBC) has launched a digital assistant that helps clients track foreign exchange rates and send money overseas through Facebook Messenger.

07 November 2017

News/Chatbot

Bank of Scotland embeds virtual agent in iPhone

Bank of Scotland is piloting the use of a virtual assistant to answer common customer queries over the bank's iPhone app.

06 November 2017

News/Chatbot

Japan's banks plan 33,000 job cuts in digital downsizing

Japan's megabanks are planning to make huge, long-term cuts to their workforces as they increasingly turn to artificial intelligence (AI) and automation in a bid to streamline operations and cut costs.

31 October 2017

Company update/Chatbot

Live chat app Giosg introduces digital signing tool

Live Chat and Chatbot expert Giosg, which helps its financial clients do better business by engaging more successfully with their online visitors introduces new digital signing tool, Signicat Sign.

25 October 2017

News/Chatbot

Capital One: What we learned about what our chatbot learned

Ken Dodelin, vice president and head of conversational AI products at Capital One reflects on the learnings from a six-month pilot trial of the company's new conversational chatbot Eno, as the interface is rolled out commercially to all customers.

25 October 2017

Company update/Chatbot

ATB Financial rolls out virtual banking assistant on Facebook Messenger

Today ATB Financial officially launches a virtual banking assistant to the company’s nearly 700,000 personal banking customers, working with FinTech Finn.ai to make access to secure, day-to-day personal banking as easy as initiating a conversation in Facebook Messenger.

23 October 2017

News/Chatbot

Moneyfarm acquires tech behind PFM chatbot Ernest

UK digital wealth platform Moneyfarm is aiming to move into the personal financial management space with the acquisition of financial chatbot technology startup Ernest.

06 October 2017

Company update/Chatbot

Artificial Intelligence Bank-in-Messenger raises $1million from IIDF and private investors

The very first “Bank-in-Messenger”- TalkBank.io has raised $1million in seed investments with a company valuation of $6.1million. IIDF and 7 private investors, including Mark Malinovsky (kuponator.ru) have funded the start up.

06 October 2017

Company update/Chatbot

RSRCHXchange unveils new functionality ahead of MiFID II deadline

With 60 working days before the MiFID II implementation deadline, RSRCHXchange, the research aggregator and marketplace, has launched its latest version of RSRCHX including mobile and desktop apps and a range of new research management functionality.

05 October 2017

Company update/Chatbot

Singapore crowd-funding platform launches chatbot

Funding Societies, Singapore’s and Southeast Asia’s leading crowdfunding platform, has announced the launch of its chatbot Miyu.

29 September 2017

Company update/Chatbot

Talk-A-Bot and Cellum showcase chatbot payments

At this year’s TechCrunch Disrupt event in San Francisco, Hungarian startup Talk-A-Bot introduced its chatbot solution to the public.

26 September 2017

Company update/Chatbot

Malaysia's RHB rolls out 'ChatBot' for personal loans

RHB Bank Berhad (“RHB”)—Malaysia’s fourth largest fully integrated financial services group—in collaboration with RinggitPlus—Malaysia's leading comparison website for financial products—today introduced ‘ChatBot’, the first real-time messenger-style platform in Southeast Asia to facilitate personal loan applications.

26 September 2017

Company update/Chatbot

Infosy Finacle selects Niki.ai to offer chat bots to banking customers

Infosys Finacle, part of EdgeVerve Systems, a wholly-owned subsidiary of Infosys (NYSE: INFY), today announced its partnership with Niki.ai, a FinTech start-up that offers chat based commerce solutions.

19 September 2017

News/Chatbot

Hong Kong e-wallet provider TNG raises $115m

Hong Kong-based digital wallet outfit TNG FinTech has raised $115 million in a Series A funding round led by Chinese private equity group NewMargin Capital.

14 September 2017

News/Chatbot

Aussie banks unveil new fintech features

Two Australian banks unveiled updates to their banking services with ANZ Bank launching a voice-based identity service for mobile banking and National Australia Bank (NAB) debuting a chatbot for its business banking service.

04 September 2017

News/Chatbot

TD Ameritrade pairs AI with human support for Facebook Messenger service

US brokerage TD Ameritrade is to provide financial market updates, investor education and client account access to retail investors through Facebook Messenger.

22 August 2017