Latest Chatbot News: Finextra Research

Company update/Chatbot

Australia's AtlasTrend releases voice-activated finance bot

AtlasTrend, the financial investment platform helping Australians invest in global trends, is launching Australia’s first voice-activated personal investment assistant, Astro, once again challenging traditional institutions and approaches to investing money.

12 March 2018

Company update/Chatbot

Finn.ai releases Spanish-speaking virtual assistant at Nicaragua's Banpro

Finn.ai, the award-winning, AI-powered virtual assistant built for banking and personal finance, announced today the launch of their first Spanish-speaking banking assistant with Banpro, Nicaragua's largest bank.

06 March 2018

Company update/Chatbot

Orange Bank taps IBM Watson for virtual advisor

Orange, the leading French telecom operator, has been proposing since November 2017 a disruptive banking model with Orange Bank which has today reached nearly 100,000 customers.

06 March 2018

News/Chatbot

NatWest experiments with 'digital human' to answer customer queries

NatWest is in advance testing of a lifelike human avatar trained to answer customer queries across its mobile and online channels.

21 February 2018

Company update/Chatbot

Nuvo chatbot promises mortage in principle within 15 minutes

SAVVY house hunters will soon be able to get ahead in their house hunt with the release of a new online journey that finds them the right mortgage in just 15 minutes.

13 February 2018

News/Chatbot

TD Ameritrade lets users trade through Twitter

Customers of US brokerage TD Ameritrade can now research and trade stocks and exchange traded funds through Twitter direct messages.

08 February 2018

Company update/Chatbot

Wirecard mobile app implements chatbot to handle consumer queries

Wirecard, one of the leading global specialists for digital financial technology, will soon offer innovative, fully-digital and automated consumer interaction experiences via a Chatbot handling consumer enquiries.

08 February 2018

Company update/Chatbot

Consumers say no to chatbot silos in US and UK

eGain (NASDAQ:EGAN), the leading provider of cloud-based customer engagement solutions, today announced that chatbot silos are the biggest hurdle for consumers in using virtual assistants. The finding is from an independent survey of 3,000 consumers, conducted by Chatbots.org.

07 February 2018

News/Chatbot

Israel Discount Bank digital assistant gives customers personalised guidance

Israel Discount Bank has launched an AI-driven digital assistant that not only answers customer questions but proactively offers personalised insights and guidance.

02 February 2018

News/Chatbot

Unicredit launches iPhone-only buddybank

Italy's Unicredit is trying to give banking's staid image a makeover and make it "cool" through the launch of a mobile-only subsidiary called buddybank.

01 February 2018

News/Chatbot

Virtual assistant startup Finn.ai hires ex-Twitter exec Stephen Morse

Canadian financial services virtual assistant startup Finn.ai has become the latest fintech firm to bring in a Twitter veteran, hiring the social media outfit's former head of global financial data partnerships, Stephen Morse.

30 January 2018

News/Chatbot

AmEx buys virtual travel assistant Mezi

American Express has acquired Mezi, an AI-powered travel assistant app that helps users plan and book trips. Terms of the deal were not disclosed.

30 January 2018

News/Chatbot

Personal finance bot Cleo adds charity donation option

AI-based personal finance chatbot Cleo has introduced a one-click charity giving feature designed to appeal to young Brits who make donations on an ad hoc basis.

25 January 2018

News/Chatbot

CBA introduces Ceba the chatbot

Commonwealth Bank of Australia has added an AI-powered chatbot to its apps that can help customers with more than 200 banking task.

19 January 2018

News/Chatbot

Nuvo unveils AI-powered mortgage broker chatbot

UK fintech startup Nuvo has launched an artificial intelligence-powered Facebook chatbot that helps people find the best deals on mortgages.

18 January 2018

Company update/Chatbot

Dear Prudence: Prudential launches AI-powered chatbot

Prudential Hong Kong Limited (“Prudential”) today announced two new additions to its digital transformation line-up that harness automation, artificial intelligence (AI), machine learning and other technological innovations in order to provide a more personalised and accessible experience to customers.

20 December 2017

News/Chatbot

Schroders launches asset management chatbot in Singapore

Schroders in Singapore has launched an online chatbot operating through Facebook Messenger to answer client queries and fetch and display requested fund management data.

14 December 2017

News/Chatbot

Nordea brings e-invoicing to Facebook Messenger

Nordea has collaborated with Nordic payments processor Nets on a service which enables consumers to post invoices and pay their bills via Facebook Messenger.

29 November 2017

News/Chatbot

Standard Chartered to roll out AI chatbot

Standard Chartered is to launch an AI-powered chatbot to provide clients with natural language assistance in managing money, making payments and analysing their spending.

14 November 2017

Company update/Chatbot

Icici initiates money transfers with Siri

ICICI Bank, India’s largest private sector bank by consolidated assets, today announced the launch of India’s first voice-based international remittance service to enable non-resident Indians (NRIs) to send money to any bank in India.

08 November 2017