Branch banking

1099 articles tagged with this keyword

/startups

Japanese technology giant Glory backs shared banking hubs startup OneBanks

Japanese technology group Glory is to become a cornerstone investor in OneBanks, a UK startup which has developed a low cost pop up kiosk which could replace bank branches in towns and communities where conventional bank branches have all but disappeared.

/retail

CBA to convert 90 regional branches to afternoon call centres

Commonwealth Bank of Australia (CBA) branches in 90 regional locations are adapting to meet customers where they are now, stepping up to provide service to their local communities in the morning and early afternoon before supporting customers across Australia from 1:45pm.

/retail

Russia's VTB uses AI and Big Data to locate branches and ATMs

VTB, Russia’s second largest bank, has begun using artificial intelligence to determine the ideal locations for branches and ATMs.

/payments

FCA/PSR: Pockets of vulnerability remain but most UK consumers have reasonable access to cash

Research commissioned by the Financial Conduct Authority and the UK's Payment Systems Regulator finds that - contrary to popular belief - most people have reasonable access to cash through a combination of bank, building society, or Post Office branches and ATMs.

/retail

Bank of Ireland launches video tutorials on accessing digital services

Bank of Ireland has launched a video tutorial series to give customers the skills and confidence to use digital banking services.

/retail

NAB invests A$160m in branch revamp

Despite the rise of digital channels during the pandemic, National Australia Bank is pumping more than A$160 million into a tech-heavy branch transformation programme.

/retail

CaixaBank opens tech-led ‘all in one’ flagship branch in Madrid

CaixaBank will open an 'all in one' centre tomorrow in one of Madrid's landmarks, Plaza de Colón, in the prominent Axis building, Norman Foster's latest project in the capital.

/cloud

Bank execs predict branch model will be dead within 5 years

With Covid-19 leading to an uptick in digital banking, nearly two thirds of industry executives from around the world think that the branch-based model will be dead within five years, according to an Economist Intelligence Unit survey.

/retail

Lloyds to close 44 more branches

Lloyds Banking Group is to take the axe to a further 44 bank branches, citing a shift in customer behaviour to online banking during the pandemic.

/retail

OneBanks taps G4S for cash and bill payment services at shared branch kiosks

Shared bank branch venture OneBanks has contracted with G4S to enable banking customers to pay bills, deposit and withdraw notes and coins at its pop up kiosks, currently being trialled in the UK

/retail

BBVA to cut 10% of Spanish staff amid massive banch closure programme

BBVA has agreed terms with labour unions for the termination of almost 3,000 staff and closure of 480 branches in its home market of Spain.

/retail

US Bank doubles down on video banking during pandemic

US Bank has introduced a co-browsing feature that lets customers share their screen with, and see live video of, an employee.

/Branch banking

VTB implements a robot for counting cash at the cashier desk

VTB has started using robots for counting of cash.

/inclusion

Wells Fargo puts digital at heart of 10-year banking inclusion programme

Wells Fargo has launched a 10-year commitment to improve financial inclusion among Black, Hispanic and Native American families.

/retail

TSB to offer safe spaces for domestic abuse victims in 290 branches

From today, victims of domestic abuse can access a Safe Space in 290 TSB branches across the UK to seek specialist support and advice, as TSB becomes the first bank to sign up to the scheme.

/sustainable

Sber targets zero carbon footprint of its branches by 2030

Sber is set to fully compensate for the carbon footprint of its branches by cutting the use of paper, buying new office machines, recycling plastic bank cards, and reducing energy use.

/cloud

First Citizens National Bank rolls out Diebold Nixdorf software

First Citizens National Bank continues its investment in technology by implementing advanced, cloud-enabled self-service options across all its branches with Diebold Nixdorf's VynamicTM Software suite.

/people

Shared branch banking venture OneBanks hires Lloyds executive as first CTO

OneBanks, developer of a pop up kiosk format which can provide face-to-face banking services on behalf of multiple banks and financial services clients, has hired Andy Willmot, chief digital architect at Lloyds Banking Group, as its first CTO.

/retail

Standard Chartered takes axe to branches and offices

Standard Chartered plans to halve its global branch network and slash its office space by around a third as it adjusts to a post-pandemic, digital-first world.

/retail

Deutsche Bank to close branches; move to hybrid working model

As the pandemic continues to change both customer and staff behaviour, Deutsche Bank will close 150 branches this year and let employees work from home for up to three days a week once offices reopen.