Branch banking

News/people

Shared branch banking venture OneBanks hires Lloyds executive as first CTO

OneBanks, developer of a pop up kiosk format which can provide face-to-face banking services on behalf of multiple banks and financial services clients, has hired Andy Willmot, chief digital architect at Lloyds Banking Group, as its first CTO.

04 May 2021

News/retail

Standard Chartered takes axe to branches and offices

Standard Chartered plans to halve its global branch network and slash its office space by around a third as it adjusts to a post-pandemic, digital-first world.

29 April 2021

News/retail

Deutsche Bank to close branches; move to hybrid working model

As the pandemic continues to change both customer and staff behaviour, Deutsche Bank will close 150 branches this year and let employees work from home for up to three days a week once offices reopen.

28 April 2021

News/retail

TSB returns to abandoned high streets with network of pop-up branches

Following a wave of branch closures, the UK's TSB is to open 43 pop-up sites in town and across the UK.

28 April 2021

News/retail

Westpac to close 48 branches

Australia's Westpac is shutting down 48 bank branches and amalgamating others in a major reduction in its national branch network.

26 March 2021

News/retail

Santander UK to close 111 branches and overhaul office space

Banco Santander to is to shutter 111 branches in the UK and shift its headquarters to a new purpose-built campus in Milton Keynes.

25 March 2021

News/retail

Nationwide rethinks real estate as employees given the chance to 'work anywhere'

UK building society Nationwide is to allow all of its 13,000 office-based staff to choose where they work, including at local branches.

25 March 2021

News/retail

Bank of Ireland to close a third of branch network

The Bank of Ireland is to shut a third of its branches as it reaches a digital "tipping point" between online and offline transactions.

01 March 2021

News/retail

TSB losses plunge to £204.6 million

The UK's TSB is to press ahead with its branch closure programme as it turns in a £204.6 million lost for FY2020, with financial performance significantly affected by the Covid-19 pandemic.

01 February 2021

News/people

Commerzbank to axe one in three German jobs

Commerzbank will cut 10,000 jobs and close 340 branches by 2024 as it focusses on digitisation in an effort to slash cost and ensure profitability.

29 January 2021

News/regulation

FCA calls on banks to halt branch closures during lockdown

The Financial Conduct Authority is asking the UK's banks to reconsider branch closures during the Coronavirus lockdown.

28 January 2021

News/inclusion

HSBC to close 82 UK branches; revamps network for digital age

HSBC will close 82 branches in the UK this year as the Covid-19 pandemic accelerates the trend away from in-person banking and towards digital channels.

19 January 2021

Research/Branch banking

Liquidity and Beyond: Building a future through certainty

17 December 2020 426 downloads

News/inclusion

OneBanks bids to bring human banking back to Scottish town

OneBanks, a UK startup that is working to put fully-staffed banking kiosks in places that high street lenders have left, is gearing up to open its first location in the Scottish town of Denny.

09 December 2020

Research/Branch banking

The Future of Core Banking 2020

09 December 2020 1299 downloads

News/retail

SocGen to close 600 branches

Societe Generale is set to close 600 branches as it combines its French retail operations with its Credit du Nord subsidiary and looks to grow its digital unit, Boursorama.

07 December 2020

News/retail

NatWest to trial virtual queues for socially-distanced branch visitors

NatWest is introducing a ‘virtual queue’ option to encourage social distancing obligations for visitors across its branch network.

04 December 2020