1062 articles tagged with this keyword
News/Branch banking
South African bank Absa has signed a five year deal, worth R1.7 billion ($236.5 million) with telecomms firm Telkom for the provision and management of a wide area network that will connect 2548 sites around the country.
04 August 2008
Banco do Brasil has selected Fiserv to provide core banking technology for a new US unit that will focus on providing services to Brazilian immigrants.
22 July 2008
British bank note printer De La Rue is selling its cash systems division to US private equity firm Carlyle Group in a £360 million cash deal.
16 June 2008
IBM has introduced a front office kiosk for branches that enables customers to interact with a virtual bank teller.
13 May 2008
Bank of Ireland (BoI) is investing EUR250,000 in a two year research project with the University College Cork (UCC) that will focus on the use of technology to improve banking services.
21 April 2008
Jordan's Cairo Amman Bank (CAB) is rolling out iris recognition technology across its network of ATMs and to teller and customer service desks in over 70 branches.
14 April 2008
Citi is set to hire Terri Dial - who is currently head of retail banking at UK bank Lloyds TSB - to revive its struggling US consumer business.
28 March 2008
The UK's Nationwide Building Society is migrating its banking, savings and mortgage operations to the SAP for Banking platform as part of a £300 million business transformation programme.
17 March 2008
The sub-prime credit crunch will drive retail bank spending on business intelligence (BI) technology from $5.6 billion in 2006 to $9 billion by 2012, according to a global study by market analyst Datamonitor.
06 March 2008
Online banking is now a mainstream access method for retail customers on both sides of the Atlantic, but this has not led to a decline in the use of branch-based services and has actually resulted in higher take-up of other channels such as ATMs, according to a study by analyst house Gartner.
20 February 2008
French banking group BNP Paribas has launched a new Web site that outlines initiatives it is implementing to improve customer services and satisfaction.
19 February 2008
US ATM manufacturer Diebold is cutting 800 jobs - five per cent of its global workforce - following a disappointing 2007 and amid gloomy forecasts for the coming year as the credit crisis hits bank branch investment budgets.
06 February 2008
US regulators are urging banks to develop contingency plans for dealing with a widespread outbreak of avian flu after a planning exercise conducted last year found that more than one-third of participants had no business continuity strategies in place.
28 January 2008
Bank Islam Malaysia Berhad is implementing the T24 modular core banking platform from Swiss vendor Temenos to provide Shariah-compliant services to customers in branches and via the Internet.
14 January 2008
IBM is reporting a EUR42.3 million IT outsourcing contract with Cajasol, the Spanish savings bank formed by the merger of Caja San Fernando and El Monte.
17 December 2007
Fiserv CBS says its local partner in China has secured a deal to implement its international comprehensive banking system (ICBS) at Shenzhen Rural Commercial Bank (SRCB).
14 December 2007
UK high street bank Abbey is planning to open 300 new branches over the course of the next five years.
11 December 2007
Despite claims that customers still prefer face-to-face advice from high street branches, more than half (55%) of UK adults have not seen their bank manager in the last ten years, according to a study released by Lloyds TSB.
06 December 2007
Integration between the Internet bank and branch banking channels is key to improving the customer experience, according to a pan-European study conducted by TNS on behalf of Fujitsu Services.
09 November 2007
Dutch banking group ING has disclosed plans to invest EUR94 million in restructuring its Belgium operations over the next five years as it tries to strike the right balance between personal service and direct channels.
07 November 2007
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