Branch banking

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/Branch banking

BNP Paribas opens concept branch

BNP Paribas has launched its first concept 'laboratory' branch in Paris to test new technologies and a "new approach to banking relationships".

/Branch banking

BofA pilots video conferencing for wealth advice

Bank of America is planning to trial video conferencing technology in branches that will enable customers to talk with investment specialists in other parts of the country.

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TD Bank builds net-zero energy branch

TD Bank is burnishing its green credentials by building America's first "net-zero energy" branch in Fort Lauderdale, Florida.

/Branch banking

1000 jobs go as Barclays moves retail investment services online

In a move that will cost 1000 UK jobs, Barclays is to stop offering in-branch financial planning advice and instead focus on online services.

/Branch banking

G&D and Wincor establish cash cycle automation venture

Technology companies Giesecke & Devrient (G&D) and Wincor Nixdorf are to establish a joint venture - CI Tech Components AG - to develop and market security technology for authenticating and processing banknotes.

/Branch banking

RBC signs for Microsoft Surface tech

Microsoft has signed up the Royal Bank of Canada (RBC) to the latest version of its multi-touch tabletop screen Surface technology.

/Branch banking

Better cooperation between branch and online is top priority for European banks

Improving cooperation between branch, Internet and call centre channels is the top strategic priority for nearly half of Europe's retail banks in 2011, according to a report from Efma and Finalta

/Branch banking

Global retail banking IT spending set for strong growth - Ovum

Global spending on retail banking technology is set to jump by nearly a quarter over the next five years, hitting $132 billion, according to analyst house Ovum.

/Branch banking

India's largest bank and wireless operator form joint venture partnership

State Bank of India, the country's largest commercial bank, and bharti airtel, India's largest telecommunications company, have entered into a joint venture (JV) agreement to make available banking services to the nation's unbanked millions.

/Branch banking

Citi opens high-tech flagship NY branch

Citi has officially opened a flagship, high-tech branch in New York's Union Square based on its "smart banking" outlets in Asia.

/Branch banking

Citi to open branches modelled on the Apple Store across Europe

Citi is planning to open a network of flagship bank branches modelled on the Apple store in key European markets, according to the Financial Times.

/Branch banking

Citi to invest in mobile and online to attract affluent customers

Citi plans to build a single global technology platform for Internet and mobile banking by the end of next year as part of a multi-billion dollar investment in its consumer business, according to Reuters.

/Branch banking

IT costs barrier to new UK banking players

With IT accounting for up to two thirds of start up costs, technology is proving a major barrier to new entrants in the UK retail banking sector, according to the Office of Fair Trading (OFT).

/Branch banking

Sibos Innotribe Labs take centre stage

A business that aims to create a complete view of a bank's financial health by using recycled financial messages is the favourite to win the Innotribe Lab pitching contest held at Sibos, the annual conference held by financial messaging body Swift.

/Branch banking

Sepa migration milestones

Giorgio Ferrero stresses EBA Clearing's crucial role in achieving the euro payments area vision.

/Branch banking

Third of Americans use online banking tools - Intuit

Over a third of Americans now use online banking tools to manage their finances, according to research from Intuit which also shows that visits to branches are becoming less frequent.

/Branch banking

North Americans prefer banking online but turn to branches when problems hit - survey

North Americans prefer the Internet for carrying out routine banking transactions but when a problem arises they turn to staff in a branch or over the phone, according to a survey from Empathica.

/Branch banking

Banks giving offline Brits a raw deal - Which?

Banks should install terminals in branches so that customers without Internet access can still get the best online deals, according to Which?

/Branch banking

Santander to create 400 UK call centre jobs

Spanish banking giant Santander has outlined plans to create around 400 call centre jobs in the UK to support a customer base that has ballooned in recent years.

/Branch banking

ING, HSBC and Nordea outline barriers to banking innovation

Retail banking innovation programmes can face a variety of internal barriers to success, ranging from resistance from inhouse technology fiefdoms, governance, and the demand for swift ROI, according to the panel of industry experts on the Finextra/Infosys Webcast, 'Retail Banking Innovation - Adapting to a new age', broadcast on Thursday.