1062 articles tagged with this keyword
News/Branch banking
Bridge Community Bank is introducing a biometrics-based system from Tascet for verifying customers in branches.
24 January 2013
The UK's Co-operative Bank may be forced to write down £200 million in IT costs if it completes its agreement to buy 632 Lloyds Bank branches.
23 January 2013
Dismissing forecasts of the bank branch's imminent demise, Westpac has committed A$240 million to a major, tech-heavy overhaul designed to bring its network into the 21st century.
11 December 2012
The UK's Nationwide Building Society is trying to move customers out if its branches with the launch of a current account that can only be used online and over the phone.
28 November 2012
Barclays Bank has made a bulk order for 1800 iPads which will be distributed to staff in an effort to boost customer service and cross-sales at the branch.
23 November 2012
Despite a tough economic climate, the vast majority of retail banks around the world are still increasing their spending on innovation, with online and mobile services seen as priorities, according to a survey from Infosys and Efma.
13 November 2012
Senior Bank of England executive Andy Haldane has backed calls for the creation of a shared database for the storage of customer account details, arguing that the move would help boost competition in financial services.
31 October 2012
Elderly and disabled Brits face significant barriers in accessing and using payment systems, often forced to resort to workarounds such as sharing cards and PINs, according to research from the Payments Council.
25 October 2012
After June's IT meltdown and last week's collapse of a deal to sell off branches to Santander, the Royal Bank of Scotland is preparing an £80 million overhaul of its mainframe computer systems, according to the Sunday Telegraph.
22 October 2012
Citibank claims to have signed up more than one million active subscribers to its Citi Mobile package in the Asia Pacific region, just four years after launching the app.
16 October 2012
Spanish banking giant Santander has pulled out of its deal to buy 316 UK branches from the Royal Bank of Scotland (RBS), blaming IT integration costs and complications.
15 October 2012
Tampa-based credit union Grow Financial has installed a giant, augmented reality video wall outside its latest branch where passers-by can play a game and win money.
10 October 2012
Retail banks across Europe need to rethink their business models, in particular the role of the branch network, if they are to return to pre-crisis levels of profitability says consultancy A T Kearney.
09 October 2012
Internet banking has overtaken branch visits as the preferred access channel for banking services in Australia, according to a 'state of the nation' study by Roy Morgan Research.
08 October 2012
Central banks should make sure that postal operators can issue electronic money so that they can offer mobile financial services and help bank the unbanked, according to a report from a United Nations agency.
05 October 2012
ANZ has unveiled plans for a $1.5 billion tech investment programme to overhaul its branch-based and digital distribution channels, including the roll-out of in-branch videoconferencing and new mobile banking and payments services.
04 October 2012
UK retail giant Marks & Spencer has stepped up its banking operations, launching a current account and promising to open up a raft of new in-store branches by the end of the year.
27 September 2012
ANZ is to cut 200 back office IT jobs in New Zealand as it initiates a full-scale integration with The National Bank subsidiary it acquired from the UK's Lloyds Banking Group almost ten years ago.
26 September 2012
Ratings agency Fitch is forecasting a decline in US bank branch networks amid ongoing increases in technology use and changing customer behaviors.
21 September 2012
Bank BPH in Poland is to install 'Finger Vein' biometric scanners across its branch network to provide customers with secure money transaction services without the need for PIN entry.
19 September 2012
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