Branch banking

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/Branch banking

Rotten core: Bank IT costs set for material increase

Banks operating ageing IT platforms can expect to experience a material increase in running costs over the coming years, only partially offset by the introduction of smaller cheaper-to-run branch outlets.

/Branch banking

UK has lost 40% of bank and building society branches since 1989

More than 40% of Britain's bank and building society branches have disappeared since 1989, although the rate of closures has declined since the turn of the century, according to research.

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D+H closes $1.2bn Harland acquisition

Canadian financial technology firm Davis and Henderson (D+H) has completed the US$1.2 billion cash acquisition of US counterpart Harland Financial Solutions.

/Branch banking

PNC opens pop-up branch

PNC Bank has opened its first pop-up branch in Atlanta, ditching tellers in favour of consultants who will help customers with more complex transactions and show off mobile and online services.

/Branch banking

Jobs to go as Ulster Bank takes axe to branch network

RBS subsidiary Ulster Bank says it will close up to 40 branches and lay off hundreds of employees across the island of Ireland as customers move to digital channels.

/Branch banking

MasterCard and EBC unveil Egyptian mobile payments gateway

MasterCard has teamed up with the National Bank of Egypt (NBE) and telco Etisalat to launch what it claims is the first ever Arabic mobile money service.

/Branch banking

Unicredit experiments with self-service branches

Unicredit is looking into the concept of staff-free, self-service branches, says the Italian bank's head of multichannel, Federico Sforza.

/Branch banking

Credit union fills branches with 'technology champions' to push mobile services

An American credit union has put a 'technology champion' in every one of its 76 branches to help members get up to speed with its mobile and online services.

/Branch banking

US branch transaction volumes see eye-popping decline

Branch transaction volumes in the US have dropped by 45% over the past decade, according to data released by teller management outfit Financial Management Solutions Inc (FMSI).

/Branch banking

US branch networks set for steep decline - Celent

After 40 years of branch building, the US will witness a dramatic 30-40% reduction in the number of operating branches over the next decade, forecasts analyst house Celent.

/Branch banking

RBS to cut 1470 jobs in retail shake-up

Royal Bank of Scotland is to shed a further 1470 jobs as it restructures its retail support operations.

/Branch banking

Summit Credit Union packs branch with theatre sets to inspire members

A US credit union has packed an "inspiration branch" with stage set-style replicas of aspirational locations designed to help members visualise their dreams and goals.

/Branch banking

Lloyds plans IPO for TSB branch network after Co-op pulls out of deal

The Co-operative Group has pulled out a deal to buy 632 branches from Lloyds Banking Group, which says it will now spin off the network in an IPO.

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Mobile emerges as key tool in fight for bank customers

More than half of people say they are prepared to ditch their bank and shop around for a new provider, according to a global study from Capgemini and Efma which suggests that the emerging mobile channel could prove a crucial battleground in the fight for customers.

/Branch banking

AIB opens branch to showcase digital services

Allied Irish Bank (AIB) has unveiled a high-tech concept branch in Dublin that will showcase the firm's digital services.

/Branch banking

Wells Fargo plans mini-branches

US bank Wells Fargo has outlined plans to open a series of technology-packed mini-branches in neighbourhoods that cannot support full-sized outlets.

/Branch banking

Canadian police tap social media in hunt for bank robber 'the vaulter'

Canadian coppers have turned to social media in a bid to catch 'the vaulter', one of the country's most notorious bank robbers.

/Branch banking

UK Post Office launches current account

The Post Office will launch a current account in the next few weeks, using its massive branch network to take on Britain's high street banks.

/Branch banking

Cyprus imposes capital controls as banks reopen

After an enforced holiday of nearly two weeks, banks in Cyprus have finally reopened today but with capital controls that restrict cash withdrawals, card transactions, cheque cashing and money transfers abroad.

/Branch banking

Banks face struggle to re-engage customers in digital era - Accenture

The rise of digital channels is contributing to a decline in the depth and quality of dealings British and Irish customers have with their banks, harming loyalty, suggests a report from Accenture.