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US branch networks set for steep decline - Celent

/Branch banking

US branch networks set for steep decline - Celent

After 40 years of branch building, the US will witness a dramatic 30-40% reduction in the number of operating branches over the next decade, forecasts analyst house Celent.

RBS to cut 1470 jobs in retail shake-up

/Branch banking

RBS to cut 1470 jobs in retail shake-up

Royal Bank of Scotland is to shed a further 1470 jobs as it restructures its retail support operations.

Summit Credit Union packs branch with theatre sets to inspire members

/Branch banking

Summit Credit Union packs branch with theatre sets to inspire members

A US credit union has packed an "inspiration branch" with stage set-style replicas of aspirational locations designed to help members visualise their dreams and goals.

Lloyds plans IPO for TSB branch network after Co-op pulls out of deal

/Branch banking

Lloyds plans IPO for TSB branch network after Co-op pulls out of deal

The Co-operative Group has pulled out a deal to buy 632 branches from Lloyds Banking Group, which says it will now spin off the network in an IPO.

Mobile emerges as key tool in fight for bank customers

/Branch banking

Mobile emerges as key tool in fight for bank customers

More than half of people say they are prepared to ditch their bank and shop around for a new provider, according to a global study from Capgemini and Efma which suggests that the emerging mobile channel could prove a crucial battleground in the fight for customers.

AIB opens branch to showcase digital services

/Branch banking

AIB opens branch to showcase digital services

Allied Irish Bank (AIB) has unveiled a high-tech concept branch in Dublin that will showcase the firm's digital services.

Wells Fargo plans mini-branches

/Branch banking

Wells Fargo plans mini-branches

US bank Wells Fargo has outlined plans to open a series of technology-packed mini-branches in neighbourhoods that cannot support full-sized outlets.

Canadian police tap social media in hunt for bank robber 'the vaulter'

/Branch banking

Canadian police tap social media in hunt for bank robber 'the vaulter'

Canadian coppers have turned to social media in a bid to catch 'the vaulter', one of the country's most notorious bank robbers.

UK Post Office launches current account

/Branch banking

UK Post Office launches current account

The Post Office will launch a current account in the next few weeks, using its massive branch network to take on Britain's high street banks.

Cyprus imposes capital controls as banks reopen

/Branch banking

Cyprus imposes capital controls as banks reopen

After an enforced holiday of nearly two weeks, banks in Cyprus have finally reopened today but with capital controls that restrict cash withdrawals, card transactions, cheque cashing and money transfers abroad.

Banks face struggle to re-engage customers in digital era - Accenture

/Branch banking

Banks face struggle to re-engage customers in digital era - Accenture

The rise of digital channels is contributing to a decline in the depth and quality of dealings British and Irish customers have with their banks, harming loyalty, suggests a report from Accenture.

RBS to invest £700 million in retail operations

/Branch banking

RBS to invest £700 million in retail operations

The Royal Bank of Scotland is to spend £700 million on its retail operations between 2013 and 2016 in an effort to improve customer service levels.

As banking goes digital, Barclays boss foresees massive job cuts

/Branch banking

As banking goes digital, Barclays boss foresees massive job cuts

Barclays could axe as many as 40,000 of its 140,000 employees over the next few years as banking services become increasingly automated, chief executive Antony Jenkins has predicted.

Digital to overtake branch for transactions by May - NAB

/Branch banking

Digital to overtake branch for transactions by May - NAB

NAB customers are set to hit a digital landmark in a couple of months, making more transactions online and through their phones than in branches, predicts the Australian bank.

JPMorgan Chase to cut 4000 consumer banking jobs

/Branch banking

JPMorgan Chase to cut 4000 consumer banking jobs

JPMorgan Chase is to cut its headcount by 4000 jobs over the coming year as it bids to save $1 billion in annual expenses from its consumer banking business.

Debit cards usurp cash but mobile will soon rule

/Branch banking

Debit cards usurp cash but mobile will soon rule

The debit card may have usurped cash in the UK over the last decade but it could be supplanted itself within years by the mobile phone, predicts the Payments Council.

Barclays taps BT for free in-branch Wi-Fi

/Branch banking

Barclays taps BT for free in-branch Wi-Fi

Barclays has teamed up with BT to become the first major UK high street bank to introduce free Wi-Fi for customers in its 1500 branches.

Moven gears up for launch

/Branch banking

Moven gears up for launch

Having ditched the 'bank' from its name, US mobile-centric financial services provider Moven is gearing up for a closed beta launch at the end of February.

ME Bank introduces mini workplace branches

/Branch banking

ME Bank introduces mini workplace branches

Australia's ME Bank has opened its first mini branch - complete with a meeting room, an ATM, videoconferencing and online services - within a local telco's call centre.

UK Chancellor plans on UK payments shake-up

/Branch banking

UK Chancellor plans on UK payments shake-up

George Osborne, the UK Chancellor of the Exchequer, has threatened to break up the UK's big banks if they fail to follow new rules to ring-fence risky investment operations from their retail operations, and promised a shake-up of the payment system to boost competition in the sector.

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