1076 articles tagged with this keyword
News/Branch banking
Westpac has begun trialling a Google Glass app which lets users keep an eye on their balance and outlined plans to install Apple's iBeacon technology in branches.
04 February 2014
Plans by Barclays to revamp its branch network are coming into focus, with chief executive Anthony Jenkins telling the BBC that the UK bank will close a quarter of its high street branches over the coming year.
29 January 2014
US banks chopped almost 1500 branches in 2013 in an effort to offset sluggish revenue trends amid a slow-growth environment, according to data from SNL Financial.
28 January 2014
The US Postal Service should consider offering financial products such as pre-paid cards to the underbanked as a way of shoring up its own balance sheet, a watchdog has said. Meanwhile, the service's Indian counterpart has already begun its assault on the banking market.
Bank branches may be going the way of the dodo but one example of this increasingly rare bird drew admiring glances at the Retail Design Institute awards, where Umpqua scooped the store of the year gong for its flagship San Francisco outlet.
24 January 2014
Bank of America says its branch banking network could drop below 5000 next year as mobile channels continue to take market share.
16 January 2014
Close to two thirds (64%) of people online who hold a current account with a bank or building society would prefer to conduct their banking on the Web or via a mobile application compared to just 29% who prefer telephone or in-branch banking.
10 January 2014
RBS chief Ross McEwan has admitted that the bank has failed to invest properly in its IT system for decades after customers were left unable to access their money or pay for goods on Cyber Monday.
03 December 2013
United Arab Emirate-based bank Mashreq is filling a series of new 'E-Cube' branches with Microsoft 'interactive experience technologies'.
29 November 2013
ANZ is experimenting with the use of voice biometrics for securing customer interactions at the call centre and for authorisation of larger-value cash transactions via mobile phones.
28 November 2013
Barclays employees have donned age simulation suits in an effort to appreciate the problems old customers have when banking in-branch, online and over the phone.
20 November 2013
India's first public sector bank for women opens its doors today, powered by technology from US fintech vendor FIS.
19 November 2013
Barclays is set to axe 1700 customer-facing jobs from its branch network over the next year, citing the rise of new customer channels, particularly mobile banking.
15 November 2013
The Indian banking industry's reliance on Windows XP could put more than 34,000 branches at risk when Microsoft ends support for the operating system in April.
13 November 2013
Up to a third of banks' market share in America could be up for grabs by 2020, with new digital-only players and retailer-run enterprises taking on the old guard, according to research from Accenture.
12 November 2013
Barclays is set to open branches within Asda stores, shutting down existing sites and shifting staff to the supermarket.
08 November 2013
Bridging the online and offline worlds, Standard Chartered has opened what it calls its first 'digital branch' in Hong Kong.
07 November 2013
South Africa's Nedbank has unveiled what it claims is the continent's first 100% renewable energy powered bank branch.
05 November 2013
The UK's Co-operative Bank is to spend £500 million on re-engineering its technology infrastructure as part of a hedge fund-backed rescue plan that will see 15% of the branch network slashed and over 1000 jobs cut.
04 November 2013
Barclays chief Antony Jenkins has hinted that branch closures could be on the horizon as the bank bids to cut costs and take advantage of customers' growing enthusiasm for mobile services.
31 October 2013
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