Branch banking

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/Branch banking

Accenture acquires branch design consultancy Allen International

Accenture has acquired Allen International, a leading design consultancy focused on helping banks transform their branch networks and digital capabilities to reduce costs, increase revenues and better engage customers.

/Branch banking

The bank of the future will be invisible - KPMG

By 2030, technology will have made banks and banking invisible to customers, hidden by Siri-like personal assistants that cull data from our connected lives to fulfil daily personal and financial obligations, claims KPMG.

/Branch banking

UK banks lag behind rest of high street on customer experience - BookingBug

Today, BookingBug releases the first ever research into how the top 10 retail banks are creating a more competitive customer experience, and whether they are keeping up with the rest of the high street.

/Branch banking

Thirty CBA branches to have solar power by end of June 2017

Commonwealth Bank has announced it will install solar panels to the rooftops of 30 branches by the end of June 2017 as part of our new onsite renewables program.

/Branch banking

Germany's Kreissparkasse Goeppingen opens NCR Innovation Experience Room

Since July, the savings bank Kreissparkasse Goeppingen has been using the NCR Innovation Experience Room to increase digital literacy among its employees and clients while incorporating current megatrends into its strategic development.

/Branch banking

IMM signs Texas Tech Credit Union

As a part of its continued commitment to excellence in member service, Texas Tech Credit Union (TTCU) sought to elevate both its in-branch and digital experiences.

/Branch banking

Idea Bank says turning branches into office space for SMBs has proved too popular

Idea Bank, a Polish lender focussed on small businesses, is boasting that the free office facilities that it provides entrepreneurs have proved so popular that it is being forced to close them to non-customers.

/Branch banking

Nationwide says technology is great, but sometimes face-to-face is better

The UK's Nationwide Building Society has launched a national TV advertising campaign extolling the virtues of branch--based banking.

/Branch banking

Haven Savings Bank chooses VSoft deposit capture tech

VSoft Corporation, a global provider of information and technology solutions for financial institutions, announced that $895 million-asset Haven Savings Bank, based in Hoboken, N.J., has selected its OnView Branch Deposit, OnView Business Deposit as well as the complete suite of back-office processing applications.

/Branch banking

Increasing bank branch closures frustrating consumers and marginalising the vulnerable

More than half of Brits have not seen a member of their bank in over a year, as branch closures continue to annoy consumers, according to new research.

/Branch banking

RBC introduces in-branch video interpretation app

Canada's RBC has rolled out a language app that lets customers visiting branches talk to qualified interpreters over a video link.

/Branch banking

CommBank sings the praises of branch banking

Commonwealth Bank is proud to have the largest branch network in Australia.

/Branch banking

NCR builds innovation lab

NCR Corporation (NYSE: NCR), a global leader in omni-channel solutions, today announces the NCR Innovation Lab, a brand new research and development hub, which will focus on cross-functional research, innovation, and design-thinking.

/Branch banking

CommBank hires Chip the robot for AI push

Commonwealth Bank of Australia has made a high-profile and expensive hire: Chip, a humanoid robot that will be used to carry out research into artificial intelligence (AI).

/Branch banking

German bank bids to unleash innovation with tech-packed 'playroom'

German cooperative bank Volksbank eG Schwarzwald Baar Hegau has become the first client to install NCR's new 'innovation experience room', a space packed with the latest technology, such as virtual reality headsets and drones, that is designed to help build digital literacy among employees and customers.

/Branch banking

Dime Community Bank chooses BancWorks

Banc Intranets, a provider of secure, web-based enterprise content management solutions for financial institutions, announced that Dime Community Bank implemented its BancWorks® employee intranet to engage employees and increase its file sharing efficiencies across its 25 branches.

/Branch banking

AIB mobile banking knocked out

Allied Irish Bank (AIB) says that "technical issues" have led to problems with some online, mobile and branch transactions.

/Branch banking

FNB opens branch inside a shipping container

First National Bank of South Africa is mobilising its physical presence in rural outposts with the opening of its first branch inside a converted shipping container.

/Branch banking

BBVA in management reshuffle for digital banking push

Spanish bank Banco Bilbao Vizcaya Argentaria (BBVA) is set to embark on a second management reorganisation within 14 months in anticipation of a further push of its digital banking plans, according to Bloomberg.

/Branch banking

Lloyds to cut further 3000 jobs and close 200 branches in wake of Brexit vote

Lloyds Banking Group is accelerating its cost-cutting drive by announcing more job cuts and branch closures despite doubling its profit in the first half of 2016.