Latest Branch banking News: Finextra Research

EBA publishes final guidance on supervision of significant branches

The European Banking Authority (EBA) publishes today its final Guidelines on the supervision of significant branches.

03 November 2017

Japan's banks plan 33,000 job cuts in digital downsizing

Japan's megabanks are planning to make huge, long-term cuts to their workforces as they increasingly turn to artificial intelligence (AI) and automation in a bid to streamline operations and cut costs.

31 October 2017

News/Branch banking

Mobile apps replace bank branches for UK millennials

More than half of millennial Brits now regularly use their mobile phones to keep on top of their financial affairs, according to a Visa survey.

30 October 2017

News/Branch banking

Halloween howler: HSBC suffers online banking gremlins

High street bank HSBC was forced to apologise to UK customers after its online banking service went down for a chunk of Friday.

27 October 2017

News/Branch banking

ING looks to turn a branch into a home

ING has become the latest bank to try its hand at a branch makeover, opening a tech-packed "client house" in Belgium.

26 October 2017

Company update/Branch banking

OneMain extends Vasco's eSignLive to 1700 branches

VASCO Data Security International, Inc., a global leader in digital solutions including identity, security and business productivity, today announced that longtime customer OneMain Financial, the largest responsible personal loan company in the U.S., has extended its use of eSignLive e-signatures for loan applications to more than 1,700 U.S. branches in 44 states.

20 October 2017

Company update/Branch banking

CBA removes sales incentives for front line staff

Commonwealth Bank has announced further changes to the way we remunerate frontline staff, increasing the focus on customer service and rewarding branch staff for delivering better customer outcomes, not financial outcomes.

13 October 2017

Company update/Branch banking

Artificial Intelligence Bank-in-Messenger raises $1million from IIDF and private investors

The very first “Bank-in-Messenger”- TalkBank.io has raised $1million in seed investments with a company valuation of $6.1million. IIDF and 7 private investors, including Mark Malinovsky (kuponator.ru) have funded the start up.

06 October 2017

News/Branch banking

Lloyds opens flagship Manchester branch

As it closes and shrinks thousands of branches across the UK, Lloyds has opened its first 'flagship' site, a tech-packed showcase modelled on Apple Stores.

29 September 2017

Company update/Branch banking

CommBank data shows shift away from branch transactions traditionally used by older Australians

Commonwealth Bank data shows older Australians are increasingly using technology to manage their finances, with strong ATM usage and a big uplift in online banking.

19 September 2017

Company update/Branch banking

RBS remedial package approved by European Commission

RBS has received confirmation that an alternative remedies package announced on 26 July 2017 (the “Alternative Remedies Package”), regarding the business previously described as Williams & Glyn, has now been formally approved by the European Commission (“EC”) in the form proposed.

19 September 2017

News/Branch banking

Piraeus Bank hails automated 'e-branches'

Greek bank Piraeus is hailing the performance of three new fully-automated bank branches, claiming that their popularity has freed up staffers at traditional branches to focus on more complex, higher value work.

14 September 2017

News/Branch banking

European banks shuttered over 9000 branches last year

European banks closed over 9000 branches last year and shed 50,000 staff as customer defections to online and mobile channels surged, according to data from the European Banking Federation.

13 September 2017

Company update/Branch banking

Mashreq Bank signs for NCR video and tablet banking tech

NCR Corporation (NYSE: NCR), a global leader in omni-channel solutions today announced that Mashreq Bank, one of the largest banks in the UAE, will revamp its banking services in the country with a host of innovative technologies from NCR over the next six months.

05 September 2017

Company update/Branch banking

Commercial Bank of Dubai upgrades core system with ITS

International Turnkey Systems (ITS), the market leading provider of comprehensive Shariah-compliant financial solutions, announced the successful package upgrade of PHOENIX Core Banking system to the latest version of ETHIX-Core Banking solution for the Commercial Bank of Dubai (CBD), facilitating the Bank’s offering of full fledged 24/7 banking operations across all branches and Head Office, in addition to overall performance enhancement and Digital Banking support.

05 September 2017

Company update/Branch banking

Emirates NBD's AI banking robot learns Arabic

Emirates NBD’s Pepper has now learnt to speak Arabic! The artificial intelligence (AI) powered humanoid robot, brought to the UAE by Emirates NBD last year, has been widely popular due to his novel proposition and charming personality, and will now also cater to the bank’s Arabic-speaking customers.

30 August 2017

Company update/Branch banking

Piraeus Bank launches banking service for the visually impaired

Piraeus Bank has implemented an integrated program for the provision of new services covering social groups with specialized banking service needs. The Bank has launched a full range of new services for visually impaired customers and will soon extend these facilities for customers with hearing impairments.

25 August 2017

Company update/Branch banking

Fiserv launches Instant Issue Advantage wireless tablet tech

Fiserv, Inc. (NASDAQ: FISV), a leading global provider of financial services technology solutions, announced today the launch of its Instant Issue Advantage™ wireless tablet solution, putting instantly issued and activated cards in the hands of verified financial institution cardholders to begin using immediately.

23 August 2017

Company update/Branch banking