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/Branch banking

Millenniumbcp deploys Glory TellerInfinity as part of its 'branch of the future' strategy

GLORY today announced that Millenniumbcp, one of the largest private banks in Portugal with over 600 branches nationwide, has begun deployment of Glory’s TellerInfinity assisted service solutions as part of their Customer Experience 2.0 program.

RBS gives closure-threatened Scottish branches a reprieve

/Branch banking

RBS gives closure-threatened Scottish branches a reprieve

Royal Bank of Scotland has granted a stay of execution to 10 Scottish branches that had been fingered for the chop.

JPMorgan Chase to open 400 new branches

/Branch banking

JPMorgan Chase to open 400 new branches

JPMorgan Chase is to open 400 new branches employing 3000 people over the next five years as part of a $20 billion investment programme that will also bump up staff salaries by ten percent.

/Branch banking

1st Ed Credit Union rolls out IMM eReceipt and eTeller tech

IMM, the leading source of eSignature and eTransaction management for financial institutions, announced today that Chambersberg, Pa.-based 1st Ed Credit Union has successfully implemented IMM’s eReceipt and eTeller Check21 (Teller-based Capture) solutions.

/Branch banking

Union Bank of the Philippines unveils prototype branch packed with NCR tech

NCR Corporation (NYSE: NCR), a global leader in omni-channel solutions, today announced that Union Bank of the Philippines (UnionBank), one of the country’s leading banks, will unveil its prototype branch under the bank’s digital transformation strategy.

Wells Fargo to close 900 branches

/Branch banking

Wells Fargo to close 900 branches

As it books a $3.25 billion fourth quarter pre-tax charge related to the misselling scandal, Wells Fargo says it plans to make savings by closing around 900 branches by 2020.

/Branch banking

Brazil's Banpara Bank debuts automated branch

Voxel Digital, a Brazilian integrator, has implemented TrueConf solution into Banpará Bank digital branch to move towards fully automated customer service powered by TrueConf Server video conferencing.

/Branch banking

Japan's Aeon Bank turns to Mofiria for biometric ATMs and teller windows

Aeon Bank Ltd., a Japanese new style bank, has announced that they had introduced a whole new biometrics authentication system to their ATMs and teller windows, which allows the customers to do any bank transactions without using a bank card nor entering PIN number.

/Branch banking

Ulster Bank ‘signs on’ with new service for deaf customers

Ulster Bank has become the first bank in Northern Ireland to offer a dedicated sign language interpreted banking service for deaf customers.

/Branch banking

First Bank taps CRMNEXT CRM tech

During the Future Branches 2017 conference, CRMNEXT, the largest global provider of CRM in financial services, announced that Southern Pines, North Carolina-based First Bank has selected its CRM solution to transform its branches.

RBS to slash a quarter of branch network and lay off 680 staff

/Branch banking

RBS to slash a quarter of branch network and lay off 680 staff

Royal Bank of Scotland has joined Lloyds Banking Group in doing its bit to ruin Christmas for front-line facing staff, announcing plans to kill off 259 branches and lay off 680 staff.

Lloyds to shutter another 49 branches

/Branch banking

Lloyds to shutter another 49 branches

Lloyds Banking Group has formulated plans to close another 49 branches with the loss of 99 jobs.

Societe Generale to cut 900 staff, close 300 branches

/Branch banking

Societe Generale to cut 900 staff, close 300 branches

French bank SocGen is taking the axe to its business once again, announcing plans for a further 900 job reductions and the closure of 15% of its branch network.

/Branch banking

HSBC Canada waives Interac transfer fees

HSBC Bank Canada (HSBC) is one of the first banks in Canada to fully waive the $1.25 Interac e-Transfer fee for its retail chequing and savings account holders – the latest in a series of moves by the 'World's Best Bank' to make banking simpler, better and faster for its customers.

DBS builds lifestyle branch for tech generation

/Branch banking

DBS builds lifestyle branch for tech generation

Singapore's DBS is bidding to attract the tech generation back into the branch via a new instore 'lifestyle space', featuring freshly-brewed coffee, humanoid robots, video tellers and virtual reality retirement planning.

/Branch banking

Emirates NBD goes digital in Dubai

Emirates NBD, a leading banking group in the region, today opened its first paperless digital branch at Dubai World Trade Centre (DWTC).

/Branch banking

Mashreq Bank opts for NCR's SelfServ ATM

NCR Corporation (NYSE: NCR), a global leader in omni-channel solutions announced today, that Mashreq Bank, one of the leading financial institutions (FIs) in the UAE, has added the innovative NCR SelfServ 82 ATM, which is part of the NCR SelfServ™ 80 Series family that helps financial institutions redefine the banking experience and change the way consumers interact with the ATM forever.

/Branch banking

Santander signs for The Tall Group cheque image scanners

The Tall Group of Companies, the UK leader in the provision of secure paper and electronic payment solutions, has been awarded a significant contract for the provision of state-of-the-art cheque image scanners across Santander’s network of UK branches.

/Branch banking

Saque e Pague unveils Brazil's first digital bank branch

Saque e Pague, a Brazilian multiple service self-service network, is partnering with Diebold Nixdorf (NYSE: DBD) to transform the consumer experience and drive connected commerce through digitalization with a new digital bank branch.

/Branch banking

EBA publishes final guidance on supervision of significant branches

The European Banking Authority (EBA) publishes today its final Guidelines on the supervision of significant branches.

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