1062 articles tagged with this keyword
News/Branch banking
As customers continue to migrate to digital channels, Belgium's KBC branch is closing eight of its branches in Flanders and making another 66 employee-free.
28 March 2018
Nationwide Building Society has joined the branch-makeover stampede, calling in design agency Dalziel & Pow to create a tech-packed coffee shop vibe.
22 March 2018
Company update/Branch banking
In 2018, the way customers are banking in the Riverina and the surrounding areas has changed.
16 March 2018
Former Strictly Come Dancing head judge Len Goodman has become the first graduate of the Scam Avoidance School (SAS), a new in-branch initiative from Santander designed to help the over 60s beat fraudsters.
The Financial Solutions Lab (FinLab), an innovation programme backed by JPMorgan Chase, is looking to make fintech a little less male and white, calling on entrepreneurs of colour, women and people with disabilities to take up its latest challenge to develop products that can support under-represented communities - and, in the process, bag a slice of a $3 million prize fund.
01 March 2018
Bank of America is planning to open more than 500 branches over the next four years as part of a programme that will see another 1500 sites revamped with new technology.
27 February 2018
OCBC Bank is introducing facial recognition at its branches to identity high-rolling customers as they approach the service desks.
14 February 2018
GLORY today announced that Millenniumbcp, one of the largest private banks in Portugal with over 600 branches nationwide, has begun deployment of Glory’s TellerInfinity assisted service solutions as part of their Customer Experience 2.0 program.
07 February 2018
Royal Bank of Scotland has granted a stay of execution to 10 Scottish branches that had been fingered for the chop.
06 February 2018
JPMorgan Chase is to open 400 new branches employing 3000 people over the next five years as part of a $20 billion investment programme that will also bump up staff salaries by ten percent.
24 January 2018
IMM, the leading source of eSignature and eTransaction management for financial institutions, announced today that Chambersberg, Pa.-based 1st Ed Credit Union has successfully implemented IMM’s eReceipt and eTeller Check21 (Teller-based Capture) solutions.
23 January 2018
NCR Corporation (NYSE: NCR), a global leader in omni-channel solutions, today announced that Union Bank of the Philippines (UnionBank), one of the country’s leading banks, will unveil its prototype branch under the bank’s digital transformation strategy.
17 January 2018
As it books a $3.25 billion fourth quarter pre-tax charge related to the misselling scandal, Wells Fargo says it plans to make savings by closing around 900 branches by 2020.
12 January 2018
Voxel Digital, a Brazilian integrator, has implemented TrueConf solution into Banpará Bank digital branch to move towards fully automated customer service powered by TrueConf Server video conferencing.
18 December 2017
Aeon Bank Ltd., a Japanese new style bank, has announced that they had introduced a whole new biometrics authentication system to their ATMs and teller windows, which allows the customers to do any bank transactions without using a bank card nor entering PIN number.
08 December 2017
Ulster Bank has become the first bank in Northern Ireland to offer a dedicated sign language interpreted banking service for deaf customers.
07 December 2017
During the Future Branches 2017 conference, CRMNEXT, the largest global provider of CRM in financial services, announced that Southern Pines, North Carolina-based First Bank has selected its CRM solution to transform its branches.
04 December 2017
Royal Bank of Scotland has joined Lloyds Banking Group in doing its bit to ruin Christmas for front-line facing staff, announcing plans to kill off 259 branches and lay off 680 staff.
01 December 2017
Lloyds Banking Group has formulated plans to close another 49 branches with the loss of 99 jobs.
29 November 2017
French bank SocGen is taking the axe to its business once again, announcing plans for a further 900 job reductions and the closure of 15% of its branch network.
28 November 2017
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