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/Branch banking

Auriga launches branch device management module

Auriga, a leading supplier of technological solutions for the omnichannel banking and payments industries, and one of Europe’s original FinTech success stories, has announced the launch of its new WWS Asset Management, application module of the WinWebServer (WWS) suite to help manage the entire life cycle of all devices located in branches providing services to customers such as ATMs, assisted self-service devices, tablets, digital signage and PDUs.

/Branch banking

Merchant Bank of Sri Lanka hops on to Fiserv core platform

Fiserv, Inc. (NASDAQ: FISV), a leading global provider of financial services technology solutions, today announced that Merchant Bank of Sri Lanka & Finance PLC (MBSL) has furthered its ongoing business transformation with the deployment of the Signature® core account processing platform and front-end teller systems from Fiserv.

/Branch banking

ProfitStars moves imaging suite to the cloud

Jack Henry & Associates, Inc. (NASDAQ:JKHY) is a leading provider of technology solutions and payment processing services primarily for the financial services industry. Today, its ProfitStars division announced the availability of ImageCenter Express, a hosted deployment of the company’s comprehensive image capture solution.

Mobile banking uptake at a standstill as consumers rethink bank relationships

/Branch banking

Mobile banking uptake at a standstill as consumers rethink bank relationships

If the latest consumer research from Accenture is to be believed, UK bank customers are utterly confused about how best to access financial products, spurning the branch while remaining unmoved by digital interactions.

Digital-only bank customers less satisfied than branch users

/Branch banking

Digital-only bank customers less satisfied than branch users

More than a quarter of Americans now bank exclusively through digital channels, but these customers are less satisfied with their service than people who use branches, according to a survey from JD Power.

RBS to close 162 branches with the loss of 792 jobs

/Branch banking

RBS to close 162 branches with the loss of 792 jobs

Royal Bank of Scotland is to close 162 branches with the loss of 792 jobs after pulling back from plans to launch a standalone 'challenger bank' using the Williams & Glyn brand.

/Branch banking

Metro Bank to open in Bristol

Metro Bank, the revolution in British banking, is set to open a new store in central Bristol this autumn, creating around 25 new jobs for local people.

/Branch banking

FSB calls on RBS to backtrack on branch closures as profits surge

Responding to the announcement that Royal Bank of Scotland (RBS)’s profits soared to £1.2 billion in Q1 2018, Federation of Small Businesses (FSB) National Chairman Mike Cherry, said:

JPMorgan to roll out Voice ID; begins branch expansion

/Branch banking

JPMorgan to roll out Voice ID; begins branch expansion

JPMorgan Chase is to begin using individuals’ unique voiceprints to identify customers who are calling to inquire about their credit card accounts.

China Construction Bank puts robots in charge of branch

/Branch banking

China Construction Bank puts robots in charge of branch

China Construction Bank has opened a Shanghai branch staffed by robots and packed with facial recognition, artificial intelligence and virtual reality technology.

Lloyds to shed 305 jobs; chop 49 branches

/Branch banking

Lloyds to shed 305 jobs; chop 49 branches

Lloyds Bank is to lay off 305 staff and shutter 49 bank branches in an ongoing programme aimed at slashing costs.

/Branch banking

Citizens Bank gives branches a digital makeover with AT&T

AT&T* is providing advanced technology solutions for more than 1,100 branches of Citizens Bank, one of the largest retail banks in the U.S.

/Branch banking

BofA to add 600 new Merrill Edge investment centres to branches

Bank of America announced today that Merrill Edge® will open 600 new investment centers within its expanding coast-to-coast financial center footprint, bringing its total to 2,800 by 2020.

/Branch banking

Banks and Post Office set out action plan to raise awareness of banking services

A comprehensive Action Plan is launched today by the finance industry and the Post Office to raise awareness of banking services available at Post Office branches amongst local communities with lower bank branch coverage.

KBC makes some branches unmanned

/Branch banking

KBC makes some branches unmanned

As customers continue to migrate to digital channels, Belgium's KBC branch is closing eight of its branches in Flanders and making another 66 employee-free.

Nationwide gives branches a makeover

/Branch banking

Nationwide gives branches a makeover

Nationwide Building Society has joined the branch-makeover stampede, calling in design agency Dalziel & Pow to create a tech-packed coffee shop vibe.

/Branch banking

NAB to shutter five branches in Riverina towns; invest $1.6 million in refitting remaining outlets

In 2018, the way customers are banking in the Riverina and the surrounding areas has changed.

Strictly judge Len Goodman graduates from Santander's Scam Avoidance School

/Branch banking

Strictly judge Len Goodman graduates from Santander's Scam Avoidance School

Former Strictly Come Dancing head judge Len Goodman has become the first graduate of the Scam Avoidance School (SAS), a new in-branch initiative from Santander designed to help the over 60s beat fraudsters.

JPMorgan-backed FinLab competition calls for applications from women and people of colour

/Branch banking

JPMorgan-backed FinLab competition calls for applications from women and people of colour

The Financial Solutions Lab (FinLab), an innovation programme backed by JPMorgan Chase, is looking to make fintech a little less male and white, calling on entrepreneurs of colour, women and people with disabilities to take up its latest challenge to develop products that can support under-represented communities - and, in the process, bag a slice of a $3 million prize fund.

BofA to open 500 new branches

/Branch banking

BofA to open 500 new branches

Bank of America is planning to open more than 500 branches over the next four years as part of a programme that will see another 1500 sites revamped with new technology.

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