Branch banking

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MPs say banks should fund shared hubs for personal customers

/Branch banking

MPs say banks should fund shared hubs for personal customers

The UK's Treasury Select Committee says that the country's big banks should be compelled to fund shared hubs to prevent the loss of the 'last bank in town'.

/retail

National Assembly of Wales committee launches inquiry into branch closures

Over 200 banks across Wales have closed since 2008, leaving some rural communities and towns such as Abersoch and Hay-on-Wye without a single bank branch.

CommBank under pressure to come clean on cost-cutting plans

/Branch banking

CommBank under pressure to come clean on cost-cutting plans

Commonwealth Bank of Australia is working on a secret plan to cut as many as 12,000 jobs - a quarter of its workforce - in an effort to slash A$2 billion in costs, according to local broadsheet The Australian.

Banks have been the catalyst for Nordic digital identity success

/Branch banking

Banks have been the catalyst for Nordic digital identity success

In conversation with Finextra Research, Arkwright’s Frank Wunderlich and Signicat’s John Erik Setsaas discuss their new report which highlights how the Nordic region can now act as a blueprint for digital identity success and how banks are crucial for this positive result.

/Branch banking

Bank of America to expand branch and ATM networks

Bank of America continues to make significant investments to modernize more than half of its financial centers nationwide, along with its entire ATM network.

/Branch banking

Changing customer behaviors driving branch transformation programme at Mashreq

In response to the evolving customer needs, Mashreq Bank, one of the leading financial institution in the UAE, today announced details of the next phase of its digital transformation strategy.

/Branch banking

Finastra launches tablet-based platform to bring community banking services outside the branch

Finastra has launched Fusion Digital Front Office, an innovative tablet-based banking platform that enables community banks and credit unions to take services directly to the consumer, outside of the branch.

Money 20/20 Asia Q&A: Barclays’ John Stecher on fintech/banking co-opetition

/retail

Money 20/20 Asia Q&A: Barclays’ John Stecher on fintech/banking co-opetition

John Stecher, chief innovation officer at Barclays, joined industry leaders at Money 20/20 Asia in Singapore to discuss the relationship traditional banks have with fintech challengers and technology companies. Ahead of the panel session, Finextra spoke to Stecher about how the ongoing evolution from competition to co-opetition between fintech startups and incumbents, as new players realise that because of a range of different factors, it is difficult to replace incumbent banks.

Banks of the future must maintain human touch

/Branch banking

Banks of the future must maintain human touch

Technology has the potential to create seismic waves of change through banking that will alter consumer habits, but the industry will need to work hard to maintain trust and to ensure some customers are not left behind, says a report from UK bank CYBG.

/inclusion

Chase launches low-cost checking account

Chase is launching Chase Secure Banking, a low cost checking account that can help more consumers around the country access a traditional banking relationship, including those new to banking or who have had trouble getting or keeping an account in the past.

JPMorgan Chase to open 90 branches this year

/retail

JPMorgan Chase to open 90 branches this year

JPMorgan Chase will open up to 90 branches, employing 700 people, this year as its puts its faith in the ability of bricks-and-mortar and the human touch to win over new business.

Lloyds, NatWest and Barclays team on biz banking hubs

/retail

Lloyds, NatWest and Barclays team on biz banking hubs

Lloyds Bank, NatWest and Barclays have clubbed together to pilot 'business banking hubs' where cash-reliant firms can pay in large volumes of notes and coins.

/Branch banking

Nationwide hires Carole Layzell as channel service director

Nationwide Building Society today announces it has appointed Carole Layzell as Channel Service Director.

/Branch banking

Westpac replaces all incentives for tellers with pay rise

In an industry leading move, Westpac Group is making changes to the incentives and fixed pay for its frontline tellers to help deliver an exceptional service to customers.

Christine Lagarde on the Mary Poppins effect and the villainisation of bankers

/inclusion

Christine Lagarde on the Mary Poppins effect and the villainisation of bankers

Christine Lagarde, managing director of the International Monetary Fund, is pushing back at the characterisation of bankers as villains, pointing out that financial institutions help families buy homes and save for rainy days.

/retail

Al Taif Islamic Bank signs for Finastra Fusion Islamic

Al Taif Islamic Bank has chosen Fusion Islamic, Finastra’s core banking solution dedicated to the Islamic market, to kick start its retail business.

/Branch banking

Instant card issuing vendor Evolis creates Japanese subsidiary

Evolis announces the formation of a wholly-owned subsidiary in Tokyo, Evolis Japan K.K. The French group designs, manufactures and commercializes a complete range of personalization and issuance solutions for plastic cards in various markets such as retail, hospitality, banking or public administrations across the globe.

/Branch banking

NatWest opens new 'digital branch'

In the new NatWest digital store, customers can drop in and have a coffee while carrying out transactions, either on their own or branch devices.

UOB targets Singapore's 'emerging affluent' with state-of-the-art branch

/ai

UOB targets Singapore's 'emerging affluent' with state-of-the-art branch

United Overseas Bank (UOB) is mixing the physical and the digital with a new tech-packed branch focussed on Singapore's large "emerging affluent" class.

/Branch banking

Commercial Bank of Kuwait installs video kiosks at 68 branches

Commercial Bank of Kuwait has started to adopt the smart-branch model by creating a flexible and cost-effective virtual banking system that would allow remote consultations via video kiosks — touchscreen PCs with connected headsets.

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