Latest Branch banking News: Finextra Research

Money 20/20: Banks can be creepy, as long as they personalise services

John Thomas, head of enterprise, innovation & strategic business architecture at TD Bank showcases his expertise on how to leverage data to synthesise the customer experience while at the same time, remaining hyper-relevant in the banking sector at Money 20/20 USA in Las Vegas.

29 October 2019

News/Branch banking

US Bank to axe thousands of branch jobs

With customers continuing to migrate to digital channels, US Bank is preparing to axe thousands of branch positions, according to Bloomberg.

22 October 2019

Company update/Branch banking

TSB opens new City of London flagship branch

TSB today celebrates the opening of its new and modern City of London flagship branch, which is located on one of London’s busiest high streets, at 55 Bow Bells House, Cheapside.

11 October 2019

News/retail

Barclays ends Post Office cash withdrawal support

Barclays has been slammed by regulators and consumer groups for opting out of a deal that lets customers withdraw cash at UK Post Offices.

08 October 2019

News/Branch banking

Deutsche Bank: Branch closures create a vicious circle

Research from Deutsche Bank suggests that the more branches that banks close the sharper the fall in footprint at remaining outlets, as consumers turn to online services in frustration at the time spent traveling to a bricks and mortar location.

02 October 2019

News/payments

81% of banks would collaborate with fintech partners to execute digital transformation - Finextra

At EBAday 2019, hosted by Finextra in association with the EBA, it was revealed that 81% of banking executives would collaborate with partners to execute digital transformation most effectively.

01 October 2019

News/Branch banking

Chase opens doors to non-profits at new Harlem branch

Chase has opened a community-inspired branch model in Harlem, operating as an events and arts space combined with a custom lab for digital innovation and skills training.

25 September 2019

News/Branch banking

Over a third of UK bank branches closed in past five years

More than a third of the UK’s bank branches have shut their doors since 2015 while hundreds of those that remain have slashed their opening hours, new research from Which? reveals.

24 September 2019

Company update/retail

Icici Bank to open 450 new branches across India

ICICI Bank today announced that it will expand its retail network in the country by adding 450 new branches this fiscal.

23 September 2019

News/Branch banking

Commerzbank to axe jobs and branches, invest in digitalisation

Commerzbank will reduce its headcount by 2300 and close 200 branches as part of strategic plan that will also see EUR750 million pumped into digitalisation and IT infrastructure.

20 September 2019

Company update/Branch banking

Sampath Bank opens 'Branch-in-a-Kiosk'

Sampath Bank PLC and Transaction Systems announce the availability of a “Branch-in-a Kiosk” solution that will enable the bank to provide customers with 24/7 banking services.

16 September 2019

Company update/retail

Fiserv launches interactive branch kiosk

Fiserv, Inc. (NASDAQ: FISV), a leading global provider of payments and financial services technology solutions, is enabling banks and credit unions to transform the branch experience with convenient self-service options for account holders.

04 September 2019

News/Branch banking

ICICI Bank claims industry first with robotic cash counters

India's ICICI bank has claimed to be the first bank in the country to deploy industrial robotic arms to count currency notes.

28 August 2019

News/Branch banking

Credit Suisse to reduce reliance on branch network, invest millions in digital

Credit Suisse is reducing its reliance on branches in its home market and instead pumping several hundred million francs into digital services.

27 August 2019

News/Branch banking

Commerzbank mulls deeper branch cuts and further job losses

Germany's Commerzbank is mulling the shut down of up to 200 branches with the loss of 2000 jobs as part of a new strategic plan to be unveiled this Autumn.

23 August 2019

Company update/Branch banking

Nationwide unveils new concept branch

Nationwide Building Society has today announced it is opening a new concept branch in Meadowhall Shopping Centre, Sheffield, with the branch set to open seven days a week and some early evenings. The branch will open on 27 August 2019.

22 August 2019

Company update/retail

Travelex opens five currency exchange stores in Kuala Lumpur airport

Travelex, the world’s leading foreign exchange provider today launched the opening of five ‘retailtainment’ and ‘open concept’ currency exchange stores at KL International Airport, Malaysia. The bureau de change stores at KLIA, which feature digital and interactive technology aim to create more engaging and fuss-free transactions for those traveling through KUL.

13 August 2019

News/Branch banking

Hang Seng introduces mobile e-tickets for branch counter service

Hang Seng bank is introducing a mobile e-ticketing service to cut the queues at its branch outlets in Hong Kong.

08 August 2019

News/payments

UK PSR confirms Confirmation of Payee 31 March 2020 deadline

Following a slow roll out of ‘Confirmation of Payee’ (CoP) technology, the UK Payment Systems Regulator has ordered Lloyds, RBS Natwest, Barclays, HSBC, Nationwide and Santander to assure implementation by 31 March 2020.

02 August 2019

News/Branch banking

Caixabank rolls out facial recognition ATMs

Caixabank is introducing ATMs that enable customers to withdraw cash using just facial recognition technology at a new 2200 square metre branch in Valencia.

01 August 2019