Branch banking

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UniCredit to cut 6000 jobs in Italy

/Branch banking

UniCredit to cut 6000 jobs in Italy

UniCredit has confirmed plans to lose 450 branches and cut 6000 jobs in Italy over the next three years.

/wealth

Icici Bank opens 'wealth management' branch for HNW clients

ICICI Bank today inaugurated a new ‘Wealth Management’ branch at Saheed Nagar in Bhubaneswar.

UK consumers bearing the cost of cash machine fee hikes

/Branch banking

UK consumers bearing the cost of cash machine fee hikes

The UK’s major banks have made hundreds of millions of pounds from cash machine cuts and bank branch closures in the last two years, while fees paid by consumers to access their own cash have soared, new research from Which? reveals.

Lloyds Banking Group to close 56 more branches

/retail

Lloyds Banking Group to close 56 more branches

Lloyds Banking Group will close another 56 branches across the UK later this year, resulting in the loss of around 80 jobs.

/retail

Icici Bank instals 'iBox' terminals at branches for customer pick-up of banking products

ICICI Bank today announced the launch of a unique self-service delivery facility, enabling its customers to collect their deliverables such as debit card, credit card, cheque book and returned-cheques, from a branch close to their home or office, in a hassle free manner, anytime any day.

UOB invites students to design and run a branch

/retail

UOB invites students to design and run a branch

United Overseas Bank (UOB) has teamed up with Singapore Polytechnic (SP) to let students design their own branch concept.

/sustainable

Bank of America to install electric car charging stations at select branches

Electrify America, a leader in ultra-fast charging for electric vehicles (EV), announced today that it is teaming up with Bank of America, one of the world’s leading financial institutions, to install electric vehicle charging stations at select financial center locations across the U.S.

HSBC offers homeless people bank accounts

/inclusion

HSBC offers homeless people bank accounts

HSBC is working with charities in the UK to help homeless people who do not have fixed addresses or photo IDs to open bank accounts, which can be managed in branches or online.

/Branch banking

Super Processor signs for TAS USA card payments platform

TAS USA Inc., part of TAS Group, a global provider of digital payments software, today announced that it has signed a deal with Super Processor Inc., a full-service payment processor based in Hawaii, to provide its end-to-end card payments platform, CARD 3.0 I.E., and deliver innovative issuing and acquiring functionalities to cover the entire payments value chain.

UniCredit to axe 8000 jobs

/Branch banking

UniCredit to axe 8000 jobs

Italy's UniCredit says it will cut 8000 jobs and close 500 branches over the next three years as part of a programme to boost shareholder value.

UK banks suffer five IT glitches a week according to Which?

/Branch banking

UK banks suffer five IT glitches a week according to Which?

The UK's banks experience five IT failures a week according to analysis by Which? with RBS and Santander the worst sufferers.

/Branch banking

Virgin Money to launch current account and mobile app in December

The UK’s largest challenger bank, Virgin Money, will launch its first ever digital current account and mobile app next month – alongside the opening of a first wave of ground-breaking Virgin Money stores in Manchester, Birmingham and London – positioning it as a genuine disrupter in the market.

CBA puts Amazon lockers in branches

/retail

CBA puts Amazon lockers in branches

Commonwealth Bank of Australia is installing lockers at several Sydney branches where customers can pick up their Amazon parcels.

Labour promises ban on ATM fees, to end branch closures, and a Post Bank

/retail

Labour promises ban on ATM fees, to end branch closures, and a Post Bank

The UK's Labour party has pledged to ban ATM fees, stop bank branch closures and to create a publicly-owned Post Office bank if it wins the general election next month.

/Branch banking

Metro Bank opens first store in the North of England

Metro Bank, known for its exceptional customer service, is soon to open its 71st store in the heart of Liverpool city centre on Paradise Street.

Westpac faces hefty fines for breaching anti-money laundering rules

/regulation

Westpac faces hefty fines for breaching anti-money laundering rules

Westpac could face unprecedented civil penalties, having been accused of contravening AML/CTF laws on over 23 million occasions by Australia’s anti money-laundering and terrorism financing regulator, Austrac.

/Branch banking

Unite launches campaign to save bank branches

Unite, the union which represents staff working in bank branches across the country, will today (Monday 18 November) launch a campaign to ‘Save Bank Branches’.

‘Bark-lays’ invites stressed students to in-branch puppy session

/retail

‘Bark-lays’ invites stressed students to in-branch puppy session

Barclays is trialling a distinctly low-tech tool to help stressed out cash-strapped university students: in-branch puppy cuddle sessions.

/retail

CaixaBank opens Barcelona flagship hub

CaixaBank, Spain’s leading retail bank, has opened “all in one” Barcelona, its new flagship hub in the city. This new conceptual space was created by the company to revolutionise customer experience in the physical service channel.

Money 20/20: Banks can be creepy, as long as they personalise services

/Branch banking

Money 20/20: Banks can be creepy, as long as they personalise services

John Thomas, head of enterprise, innovation & strategic business architecture at TD Bank showcases his expertise on how to leverage data to synthesise the customer experience while at the same time, remaining hyper-relevant in the banking sector at Money 20/20 USA in Las Vegas.

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