1062 articles tagged with this keyword
News/retail
The UK's Labour party has pledged to ban ATM fees, stop bank branch closures and to create a publicly-owned Post Office bank if it wins the general election next month.
21 November 2019
Company update/Branch banking
Metro Bank, known for its exceptional customer service, is soon to open its 71st store in the heart of Liverpool city centre on Paradise Street.
News/regulation
Westpac could face unprecedented civil penalties, having been accused of contravening AML/CTF laws on over 23 million occasions by Australia’s anti money-laundering and terrorism financing regulator, Austrac.
20 November 2019
Unite, the union which represents staff working in bank branches across the country, will today (Monday 18 November) launch a campaign to ‘Save Bank Branches’.
18 November 2019
Barclays is trialling a distinctly low-tech tool to help stressed out cash-strapped university students: in-branch puppy cuddle sessions.
Company update/retail
CaixaBank, Spain’s leading retail bank, has opened “all in one” Barcelona, its new flagship hub in the city. This new conceptual space was created by the company to revolutionise customer experience in the physical service channel.
05 November 2019
News/Branch banking
John Thomas, head of enterprise, innovation & strategic business architecture at TD Bank showcases his expertise on how to leverage data to synthesise the customer experience while at the same time, remaining hyper-relevant in the banking sector at Money 20/20 USA in Las Vegas.
29 October 2019
With customers continuing to migrate to digital channels, US Bank is preparing to axe thousands of branch positions, according to Bloomberg.
22 October 2019
TSB today celebrates the opening of its new and modern City of London flagship branch, which is located on one of London’s busiest high streets, at 55 Bow Bells House, Cheapside.
11 October 2019
Barclays has been slammed by regulators and consumer groups for opting out of a deal that lets customers withdraw cash at UK Post Offices.
08 October 2019
Research from Deutsche Bank suggests that the more branches that banks close the sharper the fall in footprint at remaining outlets, as consumers turn to online services in frustration at the time spent traveling to a bricks and mortar location.
02 October 2019
News/payments
At EBAday 2019, hosted by Finextra in association with the EBA, it was revealed that 81% of banking executives would collaborate with partners to execute digital transformation most effectively.
01 October 2019
Chase has opened a community-inspired branch model in Harlem, operating as an events and arts space combined with a custom lab for digital innovation and skills training.
25 September 2019
More than a third of the UK’s bank branches have shut their doors since 2015 while hundreds of those that remain have slashed their opening hours, new research from Which? reveals.
24 September 2019
ICICI Bank today announced that it will expand its retail network in the country by adding 450 new branches this fiscal.
23 September 2019
Commerzbank will reduce its headcount by 2300 and close 200 branches as part of strategic plan that will also see EUR750 million pumped into digitalisation and IT infrastructure.
20 September 2019
Sampath Bank PLC and Transaction Systems announce the availability of a “Branch-in-a Kiosk” solution that will enable the bank to provide customers with 24/7 banking services.
16 September 2019
Fiserv, Inc. (NASDAQ: FISV), a leading global provider of payments and financial services technology solutions, is enabling banks and credit unions to transform the branch experience with convenient self-service options for account holders.
04 September 2019
India's ICICI bank has claimed to be the first bank in the country to deploy industrial robotic arms to count currency notes.
28 August 2019
Credit Suisse is reducing its reliance on branches in its home market and instead pumping several hundred million francs into digital services.
27 August 2019
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