793 articles tagged with this keyword
News/Branch banking
UK supermarkets have the potential to take millions of UK current account holders away from banks according to research conducted by personal finance Web site Motley Fool.
08 August 2007
Around one in ten of the UK's bank and building society branches has closed in the past five years due to increasing use of Internet banking services and general cost cutting, according to new research.
UK bank LLoyds TSB is axing hundreds of jobs by closing 31 branches operated by its mortgage lender Cheltenham & Gloucester (C&G) and shifting 210 IT roles to offshore centres.
Fidelity National Information Services (FIS) has signed Banco de Credito del Peru (BCP), the largest bank in Peru, to its TouchPoint customer interaction technology.
07 August 2007
Commonwealth Bank of Australia (CBA) and Bank of Queensland (BoQ) have both been hit by systems failures this week, according to press reports.
03 August 2007
The UK's direct banks are outperforming their high street rivals when it comes to customer satisfaction, according to a survey conducted by consumer group Which?
01 August 2007
UK banking group Hbos has disclosed plans to invest £160 million in expanding its operations in Australia, including the opening of 160 new branches on the more densely populated east coast of the country.
13 July 2007
Italian banking group Monte dei Paschi di Siena (BMPS) has signed a three year contract, worth EUR45 million, with Telecom Italia for the design and implementation of an integrated voice and data telecommunications network.
03 July 2007
Consumer confidence in the retail banking industry has "eroded significantly", with an overwhelming majority of UK customers - 71% - saying they do not trust their banks, according to research released by Unisys.
21 June 2007
Cash machines installed at off-site locations now outnumber those deployed in bank branches, according to an annual study of the ATM market in Western Europe.
19 June 2007
The majority of customers still prefer to do their banking and buy financial products at branches because of poor performance of Internet and telephone channels, according to a global retail banking study conducted by management consulting firm Booz Allen Hamilton.
13 June 2007
E-payments outfit Verifone has won a contract to supply its payment terminals to China Postal Savings Bank (CPSB), the fifth largest bank in the country.
Japan Post has awarded a consortium including Hitachi and NTT Data a Y22 billion contract to supply the IT infrastructure for Yucho Bank, which will be created later this year through the privatisation of the postal company.
12 June 2007
Spanish banking group Banco Bilbao Vizcaya Argentaria (BBVA) is to invest EUR5.6 billion in technology over the next three years, as part of a new business transformation programme.
01 June 2007
Growth in Internet banking is outpacing all other retail delivery channels and is rising at an annual rate of 27%, according to a US study by TowerGroup.
16 May 2007
Oman-based BankMuscat is deploying the T24 core banking system from Swiss vendor Temenos to replace its legacy retail and corporate banking platforms.
03 April 2007
Indonesia's Bank Danamon is rolling out the Flexcube core banking platform from Indian fintech vendor i-flex solutions across its 1200 branches.
27 March 2007
UK bank Lloyds TSB says its contact centre in Mumbai will no longer handle customer calls from the UK because interactive voice recognition (IVR) technology introduced last year has reduced the number of calls sent through to staff.
02 March 2007
India's Punjab National Bank (PNB) has implemented user authentication and password management technology from US-based Aladdin Knowledge Systems which it will use to manage staff access to its internal networks.
26 February 2007
The traditional bank branch continues to lose ground in Canada as consumers conduct more day-to-day transactions at self-service banking machines (ABMs) and over the Internet, according to an annual tracking study by TNS Canadian Facts, a Toronto-based marketing research firm.
13 February 2007
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