Latest Branch banking News: Finextra Research

Off-site ATMs outnumber branch installations for first time, says report

Cash machines installed at off-site locations now outnumber those deployed in bank branches, according to an annual study of the ATM market in Western Europe.

19 June 2007

News/Branch banking

Channel management big challenge for banks - Booz Allen Hamilton

The majority of customers still prefer to do their banking and buy financial products at branches because of poor performance of Internet and telephone channels, according to a global retail banking study conducted by management consulting firm Booz Allen Hamilton.

13 June 2007

News/Branch banking

Verifone wins solo vendor gig at China Postal Savings Bank

E-payments outfit Verifone has won a contract to supply its payment terminals to China Postal Savings Bank (CPSB), the fifth largest bank in the country.

13 June 2007

News/Branch banking

Japan Post hands Yucho banking IT contract to Hitachi, NTT Data consortium

Japan Post has awarded a consortium including Hitachi and NTT Data a Y22 billion contract to supply the IT infrastructure for Yucho Bank, which will be created later this year through the privatisation of the postal company.

12 June 2007

News/Branch banking

BBVA disloses EUR5.6bn technology investment

Spanish banking group Banco Bilbao Vizcaya Argentaria (BBVA) is to invest EUR5.6 billion in technology over the next three years, as part of a new business transformation programme.

01 June 2007

News/Branch banking

Web banking soaring over all other retail channels - TowerGroup

Growth in Internet banking is outpacing all other retail delivery channels and is rising at an annual rate of 27%, according to a US study by TowerGroup.

16 May 2007

News/Branch banking

Temenos signs BankMuscat to T24

Oman-based BankMuscat is deploying the T24 core banking system from Swiss vendor Temenos to replace its legacy retail and corporate banking platforms.

03 April 2007

News/Branch banking

I-flex signs Bank Danamon to Flexcube

Indonesia's Bank Danamon is rolling out the Flexcube core banking platform from Indian fintech vendor i-flex solutions across its 1200 branches.

27 March 2007

News/Branch banking

Lloyds TSB closes Mumbai call centre; brings work back to UK

UK bank Lloyds TSB says its contact centre in Mumbai will no longer handle customer calls from the UK because interactive voice recognition (IVR) technology introduced last year has reduced the number of calls sent through to staff.

02 March 2007

News/Branch banking

Punjab National Bank deploys Aladdin access management technology

India's Punjab National Bank (PNB) has implemented user authentication and password management technology from US-based Aladdin Knowledge Systems which it will use to manage staff access to its internal networks.

26 February 2007

News/Branch banking

Canadian bank branches losing ground to online channels

The traditional bank branch continues to lose ground in Canada as consumers conduct more day-to-day transactions at self-service banking machines (ABMs) and over the Internet, according to an annual tracking study by TNS Canadian Facts, a Toronto-based marketing research firm.

13 February 2007

News/Branch banking

HP inks EUR80m IT outsourcing deal with Banco Sabadell

Spanish banking group Banco Sabadell is outsourcing the management and on-going development of its IT infrastructure to Hewlett-Packard (HP) under a 10-year deal worth around EUR80 million.

08 February 2007

News/Branch banking

Bank of the South Pacific license Fiserv CRM products

The Bank of the South Pacific, Papua New Guinea's largest retail bank, is rolling out customer relationship management (CRM) technology from US-based Fiserv CBS Worldwide.

08 February 2007

News/Branch banking

Bank of Scotland opens largest UK branch in Glasgow

Bank of Scotland - part of the Hbos banking group - has opened its largest UK branch in Argyle Street, central Glasgow.

08 February 2007

News/Branch banking

Bank of Montreal to lay off 1000 staff

Bank of Montreal is to cut 1000 jobs, representing three per cent of its workforce, and take a restructuring charge of C$135 million as it bids to streamline its back office administrative operations.

01 February 2007

News/Branch banking

Natwest launches Polish account in the UK

Natwest has become the latest UK bank to target Britain's growing Polish community by launching a new current account where all services - including Internet and telephone banking services - are delivered in the Polish language.

16 January 2007

News/Branch banking

Lloyds TSB targets Polish customers with international banking centre

UK bank Lloyds TSB has transformed one of its Manchester branches into a city centre banking "superstore" designed to provide tailored services to all new immigrant arrivals, in particular the rapidly expanding Polish community in the area.

12 January 2007

News/Branch banking

Entropia Universe to auction virtual banking licences

The company behind Entropia Universe - an online role-playing game that has a real world cash economy - says it will auction five virtual banking licences that will allow financial firms to set up real world banking systems in the cyber universe.

09 January 2007

News/Branch banking

Bank of America adds branch and cash machine locations to satnav digital maps

Bank of America has teamed with digital mapping firm Tele Atlas to make its national branch and ATM locations available to users of in-car satellite navigation systems and mobile positioning devices.

08 January 2007

News/Branch banking

A&L introduces automated Post Office system for business customers

The UK's Alliance & Leicester Commercial Bank has developed a card-based system for business customers who make deposits and withdrawals at Post Office branches.

05 January 2007