Branch banking

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/Branch banking

The Nottingham Building Society expands branch network

The Nottingham Building Society is bucking one of banking's biggest trends, expanding its physical footprint by opening seven new branches in British market towns.

/Branch banking

SAP Financial Services Forum, London - Day 2 live blog

Welcome to Finextra's live coverage from Day 2 of the SAP Financial Services Forum in London. The theme for this event is 'winning in the digital moment'. The agenda will examine how technologies such as AI, machine learning, analytics, blockchain, open APIs and the cloud can be best leveraged to deliver truly digitised financial services.

/Branch banking

Chase partners GE to slash branch energy emissions

Chase is pushing its green credentials through a partnership with GE that will see the bank slash energy consumption at 4500 branches by 15%.

/Branch banking

Branch visits face steep decline as mobile banking takes hold

Mobile banking transactions in the UK are expected to more than double by 2022, while branch visits will dwindle to just four visits each year for the average consumer in the same period, according to figures produced by industry analyst group CACI.

/Branch banking

Santander launches in-branch mortgage video service

Santander is to beam specialist mortgage advisors over the ether to talk to customers via video screens located at 66 branches across the UK.

/Branch banking

Biometric identity platform AimBrain raises £4m

AimBrain, a London-based startup using machine learning to help financial services firms tap into biometric authentication, has raised £4 million in a Series A funding round led by BGF Ventures.

/Branch banking

Vietnam's TPBank to roll out video bank branches

Vietnam's TPBank is to augment its branch network with the introduction of tech-oriented, small-scale video banking branches.

/Branch banking

Bank of Ireland makes EUR10m branch development commitment

Bank of Ireland is pumping EUR10 million into branch development, vowing to reinvent, rather than simply close, sites that see declining customer numbers.

/Branch banking

Idea Bank rides the rails with onboard work spaces

Poland's Idea Bank is taking mobile banking to the next level, turning carriages on intercity trains into co-working spaces.

/Branch banking

Bank branch visitors more satisfied than digital-only customers

American customers who occasionally visit branches are more satisfied with their banks than those that only use mobile and online channels, according to a new JD Power study.

/Branch banking

ATB Financial introduces robot branch workers

The march of the robots continues, as Canada's ATB Financial hires dancing humanoids to work in some of its Calgary branches.

/Branch banking

Crédit Mutuel rolls out IBM Watson across branch network

Crédit Mutuel is giving 20,000 branch employees assistance in the form of IBM's Watson platform, which will help analyse customer emails and provide information on products and services.

/Branch banking

Lloyds shrinks hundreds of branches

With customer visits plummeting, Lloyds Bank is shrinking the size of hundreds of its branches, ditching tellers in favour of tablet-yielding wandering staffers.

/Branch banking

FCA TechSprint tackles financial services and mental health

Helping people with mental health problems was on the agenda for developers attending the UK Financial Conduct Authority's latest TechSprint app development challenge earlier this month.

/Branch banking

RBS to close 158 branches

Royal Bank of Scotland is closing another 158 UK branches, with the loss of hundreds of jobs, citing the "dramatic shift" in how people bank in the age of mobile and online services.

/Branch banking

Poland's Alior to slash branch network in 'digital disruptor' push

Poland's Alior Bank is vowing to cement its place as a leading 'digital disrupter' over the next three years, slashing the size of its branch network and pumping money into technology.

/Branch banking

Piraeus Bank opens automated 'e-branches'

Piraeus Bank in Greece has opened three fully-automated bank branches featuring an array of modern technology and remote cashiers beamed in to help customers perform routine transactions

/Branch banking

NatWest and RBS to put digital experts in every branch

Every NatWest and Royal Bank of Scotland branch is to get a specialist 'TechXpert' who will help customers use online and mobile banking and raise awareness of other non-branch alternatives.

/Branch banking

Scotiabank makes digital bet in search of big productivity gains

Canada's Scotiabank has fleshed out its "digital transformation" plan, predicting that its massive outlay on new technology will lead to big efficiency improvements.

/Branch banking

HSBC offshores 200 IT jobs; closes 62 branches

HSBC is offshoring around 200 UK IT jobs to India, China and Poland and shutting 62 branches with the loss of another 180 positions.