Latest Branch banking News: Finextra Research

KBC makes some branches unmanned

As customers continue to migrate to digital channels, Belgium's KBC branch is closing eight of its branches in Flanders and making another 66 employee-free.

28 March 2018

News/Branch banking

Nationwide gives branches a makeover

Nationwide Building Society has joined the branch-makeover stampede, calling in design agency Dalziel & Pow to create a tech-packed coffee shop vibe.

22 March 2018

News/Branch banking

Strictly judge Len Goodman graduates from Santander's Scam Avoidance School

Former Strictly Come Dancing head judge Len Goodman has become the first graduate of the Scam Avoidance School (SAS), a new in-branch initiative from Santander designed to help the over 60s beat fraudsters.

16 March 2018

News/Branch banking

JPMorgan-backed FinLab competition calls for applications from women and people of colour

The Financial Solutions Lab (FinLab), an innovation programme backed by JPMorgan Chase, is looking to make fintech a little less male and white, calling on entrepreneurs of colour, women and people with disabilities to take up its latest challenge to develop products that can support under-represented communities - and, in the process, bag a slice of a $3 million prize fund.

01 March 2018

News/Branch banking

BofA to open 500 new branches

Bank of America is planning to open more than 500 branches over the next four years as part of a programme that will see another 1500 sites revamped with new technology.

27 February 2018

News/Branch banking

OCBC Bank scans customer faces for personalised service at the branch

OCBC Bank is introducing facial recognition at its branches to identity high-rolling customers as they approach the service desks.

14 February 2018

News/Branch banking

RBS gives closure-threatened Scottish branches a reprieve

Royal Bank of Scotland has granted a stay of execution to 10 Scottish branches that had been fingered for the chop.

06 February 2018

News/Branch banking

JPMorgan Chase to open 400 new branches

JPMorgan Chase is to open 400 new branches employing 3000 people over the next five years as part of a $20 billion investment programme that will also bump up staff salaries by ten percent.

24 January 2018

News/Branch banking

Wells Fargo to close 900 branches

As it books a $3.25 billion fourth quarter pre-tax charge related to the misselling scandal, Wells Fargo says it plans to make savings by closing around 900 branches by 2020.

12 January 2018

News/Branch banking

RBS to slash a quarter of branch network and lay off 680 staff

Royal Bank of Scotland has joined Lloyds Banking Group in doing its bit to ruin Christmas for front-line facing staff, announcing plans to kill off 259 branches and lay off 680 staff.

01 December 2017

News/Branch banking

Lloyds to shutter another 49 branches

Lloyds Banking Group has formulated plans to close another 49 branches with the loss of 99 jobs.

29 November 2017

News/Branch banking

Societe Generale to cut 900 staff, close 300 branches

French bank SocGen is taking the axe to its business once again, announcing plans for a further 900 job reductions and the closure of 15% of its branch network.

28 November 2017

News/Branch banking

DBS builds lifestyle branch for tech generation

Singapore's DBS is bidding to attract the tech generation back into the branch via a new instore 'lifestyle space', featuring freshly-brewed coffee, humanoid robots, video tellers and virtual reality retirement planning.

20 November 2017

News/Branch banking

Japan's banks plan 33,000 job cuts in digital downsizing

Japan's megabanks are planning to make huge, long-term cuts to their workforces as they increasingly turn to artificial intelligence (AI) and automation in a bid to streamline operations and cut costs.

31 October 2017

News/Branch banking

Mobile apps replace bank branches for UK millennials

More than half of millennial Brits now regularly use their mobile phones to keep on top of their financial affairs, according to a Visa survey.

30 October 2017

News/Branch banking

Halloween howler: HSBC suffers online banking gremlins

High street bank HSBC was forced to apologise to UK customers after its online banking service went down for a chunk of Friday.

27 October 2017

News/Branch banking

ING looks to turn a branch into a home

ING has become the latest bank to try its hand at a branch makeover, opening a tech-packed "client house" in Belgium.

26 October 2017

News/Branch banking

Lloyds opens flagship Manchester branch

As it closes and shrinks thousands of branches across the UK, Lloyds has opened its first 'flagship' site, a tech-packed showcase modelled on Apple Stores.

29 September 2017

News/Branch banking

Piraeus Bank hails automated 'e-branches'

Greek bank Piraeus is hailing the performance of three new fully-automated bank branches, claiming that their popularity has freed up staffers at traditional branches to focus on more complex, higher value work.

14 September 2017

News/Branch banking

European banks shuttered over 9000 branches last year

European banks closed over 9000 branches last year and shed 50,000 staff as customer defections to online and mobile channels surged, according to data from the European Banking Federation.

13 September 2017