1084 articles tagged with this keyword
News/Branch banking
An American credit union has put a 'technology champion' in every one of its 76 branches to help members get up to speed with its mobile and online services.
14 June 2013
Branch transaction volumes in the US have dropped by 45% over the past decade, according to data released by teller management outfit Financial Management Solutions Inc (FMSI).
24 May 2013
After 40 years of branch building, the US will witness a dramatic 30-40% reduction in the number of operating branches over the next decade, forecasts analyst house Celent.
17 May 2013
Royal Bank of Scotland is to shed a further 1470 jobs as it restructures its retail support operations.
16 May 2013
A US credit union has packed an "inspiration branch" with stage set-style replicas of aspirational locations designed to help members visualise their dreams and goals.
25 April 2013
The Co-operative Group has pulled out a deal to buy 632 branches from Lloyds Banking Group, which says it will now spin off the network in an IPO.
24 April 2013
More than half of people say they are prepared to ditch their bank and shop around for a new provider, according to a global study from Capgemini and Efma which suggests that the emerging mobile channel could prove a crucial battleground in the fight for customers.
23 April 2013
Allied Irish Bank (AIB) has unveiled a high-tech concept branch in Dublin that will showcase the firm's digital services.
16 April 2013
US bank Wells Fargo has outlined plans to open a series of technology-packed mini-branches in neighbourhoods that cannot support full-sized outlets.
12 April 2013
Canadian coppers have turned to social media in a bid to catch 'the vaulter', one of the country's most notorious bank robbers.
The Post Office will launch a current account in the next few weeks, using its massive branch network to take on Britain's high street banks.
11 April 2013
After an enforced holiday of nearly two weeks, banks in Cyprus have finally reopened today but with capital controls that restrict cash withdrawals, card transactions, cheque cashing and money transfers abroad.
28 March 2013
The rise of digital channels is contributing to a decline in the depth and quality of dealings British and Irish customers have with their banks, harming loyalty, suggests a report from Accenture.
27 March 2013
The Royal Bank of Scotland is to spend £700 million on its retail operations between 2013 and 2016 in an effort to improve customer service levels.
18 March 2013
Barclays could axe as many as 40,000 of its 140,000 employees over the next few years as banking services become increasingly automated, chief executive Antony Jenkins has predicted.
08 March 2013
NAB customers are set to hit a digital landmark in a couple of months, making more transactions online and through their phones than in branches, predicts the Australian bank.
28 February 2013
JPMorgan Chase is to cut its headcount by 4000 jobs over the coming year as it bids to save $1 billion in annual expenses from its consumer banking business.
26 February 2013
The debit card may have usurped cash in the UK over the last decade but it could be supplanted itself within years by the mobile phone, predicts the Payments Council.
20 February 2013
Barclays has teamed up with BT to become the first major UK high street bank to introduce free Wi-Fi for customers in its 1500 branches.
18 February 2013
Having ditched the 'bank' from its name, US mobile-centric financial services provider Moven is gearing up for a closed beta launch at the end of February.
12 February 2013
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