Branch banking

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/Branch banking

Citizens Bank gives branches a digital makeover with AT&T

AT&T* is providing advanced technology solutions for more than 1,100 branches of Citizens Bank, one of the largest retail banks in the U.S.

/Branch banking

BofA to add 600 new Merrill Edge investment centres to branches

Bank of America announced today that Merrill Edge® will open 600 new investment centers within its expanding coast-to-coast financial center footprint, bringing its total to 2,800 by 2020.

/Branch banking

Banks and Post Office set out action plan to raise awareness of banking services

A comprehensive Action Plan is launched today by the finance industry and the Post Office to raise awareness of banking services available at Post Office branches amongst local communities with lower bank branch coverage.

/Branch banking

KBC makes some branches unmanned

As customers continue to migrate to digital channels, Belgium's KBC branch is closing eight of its branches in Flanders and making another 66 employee-free.

/Branch banking

Nationwide gives branches a makeover

Nationwide Building Society has joined the branch-makeover stampede, calling in design agency Dalziel & Pow to create a tech-packed coffee shop vibe.

/Branch banking

NAB to shutter five branches in Riverina towns; invest $1.6 million in refitting remaining outlets

In 2018, the way customers are banking in the Riverina and the surrounding areas has changed.

/Branch banking

Strictly judge Len Goodman graduates from Santander's Scam Avoidance School

Former Strictly Come Dancing head judge Len Goodman has become the first graduate of the Scam Avoidance School (SAS), a new in-branch initiative from Santander designed to help the over 60s beat fraudsters.

/Branch banking

JPMorgan-backed FinLab competition calls for applications from women and people of colour

The Financial Solutions Lab (FinLab), an innovation programme backed by JPMorgan Chase, is looking to make fintech a little less male and white, calling on entrepreneurs of colour, women and people with disabilities to take up its latest challenge to develop products that can support under-represented communities - and, in the process, bag a slice of a $3 million prize fund.

/Branch banking

BofA to open 500 new branches

Bank of America is planning to open more than 500 branches over the next four years as part of a programme that will see another 1500 sites revamped with new technology.

/Branch banking

OCBC Bank scans customer faces for personalised service at the branch

OCBC Bank is introducing facial recognition at its branches to identity high-rolling customers as they approach the service desks.

/Branch banking

Millenniumbcp deploys Glory TellerInfinity as part of its 'branch of the future' strategy

GLORY today announced that Millenniumbcp, one of the largest private banks in Portugal with over 600 branches nationwide, has begun deployment of Glory’s TellerInfinity assisted service solutions as part of their Customer Experience 2.0 program.

/Branch banking

RBS gives closure-threatened Scottish branches a reprieve

Royal Bank of Scotland has granted a stay of execution to 10 Scottish branches that had been fingered for the chop.

/Branch banking

JPMorgan Chase to open 400 new branches

JPMorgan Chase is to open 400 new branches employing 3000 people over the next five years as part of a $20 billion investment programme that will also bump up staff salaries by ten percent.

/Branch banking

1st Ed Credit Union rolls out IMM eReceipt and eTeller tech

IMM, the leading source of eSignature and eTransaction management for financial institutions, announced today that Chambersberg, Pa.-based 1st Ed Credit Union has successfully implemented IMM’s eReceipt and eTeller Check21 (Teller-based Capture) solutions.

/Branch banking

Union Bank of the Philippines unveils prototype branch packed with NCR tech

NCR Corporation (NYSE: NCR), a global leader in omni-channel solutions, today announced that Union Bank of the Philippines (UnionBank), one of the country’s leading banks, will unveil its prototype branch under the bank’s digital transformation strategy.

/Branch banking

Wells Fargo to close 900 branches

As it books a $3.25 billion fourth quarter pre-tax charge related to the misselling scandal, Wells Fargo says it plans to make savings by closing around 900 branches by 2020.

/Branch banking

Brazil's Banpara Bank debuts automated branch

Voxel Digital, a Brazilian integrator, has implemented TrueConf solution into Banpará Bank digital branch to move towards fully automated customer service powered by TrueConf Server video conferencing.

/Branch banking

Japan's Aeon Bank turns to Mofiria for biometric ATMs and teller windows

Aeon Bank Ltd., a Japanese new style bank, has announced that they had introduced a whole new biometrics authentication system to their ATMs and teller windows, which allows the customers to do any bank transactions without using a bank card nor entering PIN number.

/Branch banking

Ulster Bank ‘signs on’ with new service for deaf customers

Ulster Bank has become the first bank in Northern Ireland to offer a dedicated sign language interpreted banking service for deaf customers.

/Branch banking

First Bank taps CRMNEXT CRM tech

During the Future Branches 2017 conference, CRMNEXT, the largest global provider of CRM in financial services, announced that Southern Pines, North Carolina-based First Bank has selected its CRM solution to transform its branches.