775 articles tagged with this keyword
News/Branch banking
The UK's banks experience five IT failures a week according to analysis by Which? with RBS and Santander the worst sufferers.
27 November 2019
News/retail
Commonwealth Bank of Australia is installing lockers at several Sydney branches where customers can pick up their Amazon parcels.
25 November 2019
The UK's Labour party has pledged to ban ATM fees, stop bank branch closures and to create a publicly-owned Post Office bank if it wins the general election next month.
21 November 2019
News/regulation
Westpac could face unprecedented civil penalties, having been accused of contravening AML/CTF laws on over 23 million occasions by Australia’s anti money-laundering and terrorism financing regulator, Austrac.
20 November 2019
Barclays is trialling a distinctly low-tech tool to help stressed out cash-strapped university students: in-branch puppy cuddle sessions.
18 November 2019
John Thomas, head of enterprise, innovation & strategic business architecture at TD Bank showcases his expertise on how to leverage data to synthesise the customer experience while at the same time, remaining hyper-relevant in the banking sector at Money 20/20 USA in Las Vegas.
29 October 2019
With customers continuing to migrate to digital channels, US Bank is preparing to axe thousands of branch positions, according to Bloomberg.
22 October 2019
Barclays has been slammed by regulators and consumer groups for opting out of a deal that lets customers withdraw cash at UK Post Offices.
08 October 2019
Research from Deutsche Bank suggests that the more branches that banks close the sharper the fall in footprint at remaining outlets, as consumers turn to online services in frustration at the time spent traveling to a bricks and mortar location.
02 October 2019
News/payments
At EBAday 2019, hosted by Finextra in association with the EBA, it was revealed that 81% of banking executives would collaborate with partners to execute digital transformation most effectively.
01 October 2019
Chase has opened a community-inspired branch model in Harlem, operating as an events and arts space combined with a custom lab for digital innovation and skills training.
25 September 2019
More than a third of the UK’s bank branches have shut their doors since 2015 while hundreds of those that remain have slashed their opening hours, new research from Which? reveals.
24 September 2019
Commerzbank will reduce its headcount by 2300 and close 200 branches as part of strategic plan that will also see EUR750 million pumped into digitalisation and IT infrastructure.
20 September 2019
India's ICICI bank has claimed to be the first bank in the country to deploy industrial robotic arms to count currency notes.
28 August 2019
Credit Suisse is reducing its reliance on branches in its home market and instead pumping several hundred million francs into digital services.
27 August 2019
Germany's Commerzbank is mulling the shut down of up to 200 branches with the loss of 2000 jobs as part of a new strategic plan to be unveiled this Autumn.
23 August 2019
Hang Seng bank is introducing a mobile e-ticketing service to cut the queues at its branch outlets in Hong Kong.
08 August 2019
Following a slow roll out of ‘Confirmation of Payee’ (CoP) technology, the UK Payment Systems Regulator has ordered Lloyds, RBS Natwest, Barclays, HSBC, Nationwide and Santander to assure implementation by 31 March 2020.
02 August 2019
Caixabank is introducing ATMs that enable customers to withdraw cash using just facial recognition technology at a new 2200 square metre branch in Valencia.
01 August 2019
ING is to transform its branches into a home-from-home for customers, rolling out a more human-centric design across its entire estate.
18 July 2019
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