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Banks have been the catalyst for Nordic digital identity success

/Branch banking

Banks have been the catalyst for Nordic digital identity success

In conversation with Finextra Research, Arkwright’s Frank Wunderlich and Signicat’s John Erik Setsaas discuss their new report which highlights how the Nordic region can now act as a blueprint for digital identity success and how banks are crucial for this positive result.

Money 20/20 Asia Q&A: Barclays’ John Stecher on fintech/banking co-opetition

/retail

Money 20/20 Asia Q&A: Barclays’ John Stecher on fintech/banking co-opetition

John Stecher, chief innovation officer at Barclays, joined industry leaders at Money 20/20 Asia in Singapore to discuss the relationship traditional banks have with fintech challengers and technology companies. Ahead of the panel session, Finextra spoke to Stecher about how the ongoing evolution from competition to co-opetition between fintech startups and incumbents, as new players realise that because of a range of different factors, it is difficult to replace incumbent banks.

Banks of the future must maintain human touch

/Branch banking

Banks of the future must maintain human touch

Technology has the potential to create seismic waves of change through banking that will alter consumer habits, but the industry will need to work hard to maintain trust and to ensure some customers are not left behind, says a report from UK bank CYBG.

JPMorgan Chase to open 90 branches this year

/retail

JPMorgan Chase to open 90 branches this year

JPMorgan Chase will open up to 90 branches, employing 700 people, this year as its puts its faith in the ability of bricks-and-mortar and the human touch to win over new business.

Lloyds, NatWest and Barclays team on biz banking hubs

/retail

Lloyds, NatWest and Barclays team on biz banking hubs

Lloyds Bank, NatWest and Barclays have clubbed together to pilot 'business banking hubs' where cash-reliant firms can pay in large volumes of notes and coins.

Christine Lagarde on the Mary Poppins effect and the villainisation of bankers

/inclusion

Christine Lagarde on the Mary Poppins effect and the villainisation of bankers

Christine Lagarde, managing director of the International Monetary Fund, is pushing back at the characterisation of bankers as villains, pointing out that financial institutions help families buy homes and save for rainy days.

UOB targets Singapore's 'emerging affluent' with state-of-the-art branch

/ai

UOB targets Singapore's 'emerging affluent' with state-of-the-art branch

United Overseas Bank (UOB) is mixing the physical and the digital with a new tech-packed branch focussed on Singapore's large "emerging affluent" class.

IBM scores $260m deal with Bank of the Philippine Islands

/Branch banking

IBM scores $260m deal with Bank of the Philippine Islands

The Bank of the Philippine Islands (BPI) is looking to boost its digital transformation through a $260 million, multi-year services agreement with IBM.

Banco Santander to close 140 branches in the UK

/Branch banking

Banco Santander to close 140 branches in the UK

Banco Santander is to shut a fifth of its UK branches with a loss of 1279 jobs as footfall across the estate plummets.

Open Banking year one: Insights from the CMA9 and more

/Branch banking

Open Banking year one: Insights from the CMA9 and more

A review of the first year of the UK’s groundbreaking experiment in Open Banking. What worked? What didn’t? And what next?

Brits more likely to get divorced than dump their bank – Tandem

/retail

Brits more likely to get divorced than dump their bank – Tandem

With the 8th of January marking Divorce Day – the UK’s most popular day to start divorce proceedings - Tandem Bank product director Matt Ford revealed that despite the act of changing banking provider becoming simpler, consumers are still misinformed and discouraged.

Two-thirds of UK bank branches have closed in the past 30 years

/Branch banking

Two-thirds of UK bank branches have closed in the past 30 years

The UK has lost almost two thirds of its bank branches in the last 30 years, leaving a fifth of households now more than three kilometres from their nearest branch, according to figures compiled by consumer group Which?.

Open banking slow burn means just 22% of consumers have heard of the concept

/Branch banking

Open banking slow burn means just 22% of consumers have heard of the concept

LendIt Europe 2018 welcomed fintech enthusiasts who attended fireside chats and panel discussions on subjects such as financial inclusion, regulatory innovation and identity before coming on to the hotly debated topic of open banking.

Mobile-only challenger Starling arrives on the high street; picks up new funding

/Branch banking

Mobile-only challenger Starling arrives on the high street; picks up new funding

App-only bank Starling is coming to the high street thanks to a partnership with the Post Office to offer 'Everyday Banking' services to both its personal and business customers.

N26 to offer Mastercard exchange rate with no mark-up in event of no deal Brexit

/Branch banking

N26 to offer Mastercard exchange rate with no mark-up in event of no deal Brexit

In an interview with Finextra, N26’s head of international markets Alex Weber reveals that in the event of a no deal Brexit, the German challenger bank will continue to offer the same Mastercard exchange rates as it currently does, despite the potential dissolution of the cross-border payment fee cap.

HSBC trials in-branch Samsung smartwatch pilot

/Branch banking

HSBC trials in-branch Samsung smartwatch pilot

HSBC is equipping staff members at a Manhattan branch with Samsung Gear S3 smartwatches for a pilot designed to see how mobile technology can improve employee communications and customer experiences.

Wells Fargo to axe up to 26,500 jobs

/Branch banking

Wells Fargo to axe up to 26,500 jobs

Wells Fargo is planning to cut up to 26,500 jobs over the next three years as it gets to grips with the rise of digital banking and the fallout from a host of expensive scandals.

Danske Bank boss quits over money laundering scandal

/Branch banking

Danske Bank boss quits over money laundering scandal

The CEO of Danske Bank, Thomas Borgen, is to step down following allegations that the Danish bank laundered billions of mostly Russian cash through its Estonian branch.

Bank branches and staff numbers continue to shrink across the EU

/Branch banking

Bank branches and staff numbers continue to shrink across the EU

The trend for mobile and online banking continues to take its toll on physical bank branches and staff numbers, with new figures from the European Banking Federation showing an ongoing decline across the bloc.

RBS to shut another 54 branches

/Branch banking

RBS to shut another 54 branches

Royal Bank of Scotland will close another 54 branches in England and Wales in January with the loss of 258 jobs.

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