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Brits wary of new banking tech, despite high demand

/Branch banking

Brits wary of new banking tech, despite high demand

Brits expect their banks to deliver the latest technology to them but are less likely to rush to use it, suggests a survey from ING.

Santander to reduce Spanish workforce by 11%

/retail

Santander to reduce Spanish workforce by 11%

Banco Santander plans to cut 3700 jobs and close 1150 branches in Spain as part of a cost-cutting programme that will also see tech spending ramped up.

MPs say banks should fund shared hubs for personal customers

/Branch banking

MPs say banks should fund shared hubs for personal customers

The UK's Treasury Select Committee says that the country's big banks should be compelled to fund shared hubs to prevent the loss of the 'last bank in town'.

CommBank under pressure to come clean on cost-cutting plans

/Branch banking

CommBank under pressure to come clean on cost-cutting plans

Commonwealth Bank of Australia is working on a secret plan to cut as many as 12,000 jobs - a quarter of its workforce - in an effort to slash A$2 billion in costs, according to local broadsheet The Australian.

Banks have been the catalyst for Nordic digital identity success

/Branch banking

Banks have been the catalyst for Nordic digital identity success

In conversation with Finextra Research, Arkwright’s Frank Wunderlich and Signicat’s John Erik Setsaas discuss their new report which highlights how the Nordic region can now act as a blueprint for digital identity success and how banks are crucial for this positive result.

Money 20/20 Asia Q&A: Barclays’ John Stecher on fintech/banking co-opetition

/retail

Money 20/20 Asia Q&A: Barclays’ John Stecher on fintech/banking co-opetition

John Stecher, chief innovation officer at Barclays, joined industry leaders at Money 20/20 Asia in Singapore to discuss the relationship traditional banks have with fintech challengers and technology companies. Ahead of the panel session, Finextra spoke to Stecher about how the ongoing evolution from competition to co-opetition between fintech startups and incumbents, as new players realise that because of a range of different factors, it is difficult to replace incumbent banks.

Banks of the future must maintain human touch

/Branch banking

Banks of the future must maintain human touch

Technology has the potential to create seismic waves of change through banking that will alter consumer habits, but the industry will need to work hard to maintain trust and to ensure some customers are not left behind, says a report from UK bank CYBG.

JPMorgan Chase to open 90 branches this year

/retail

JPMorgan Chase to open 90 branches this year

JPMorgan Chase will open up to 90 branches, employing 700 people, this year as its puts its faith in the ability of bricks-and-mortar and the human touch to win over new business.

Lloyds, NatWest and Barclays team on biz banking hubs

/retail

Lloyds, NatWest and Barclays team on biz banking hubs

Lloyds Bank, NatWest and Barclays have clubbed together to pilot 'business banking hubs' where cash-reliant firms can pay in large volumes of notes and coins.

Christine Lagarde on the Mary Poppins effect and the villainisation of bankers

/inclusion

Christine Lagarde on the Mary Poppins effect and the villainisation of bankers

Christine Lagarde, managing director of the International Monetary Fund, is pushing back at the characterisation of bankers as villains, pointing out that financial institutions help families buy homes and save for rainy days.

UOB targets Singapore's 'emerging affluent' with state-of-the-art branch

/ai

UOB targets Singapore's 'emerging affluent' with state-of-the-art branch

United Overseas Bank (UOB) is mixing the physical and the digital with a new tech-packed branch focussed on Singapore's large "emerging affluent" class.

IBM scores $260m deal with Bank of the Philippine Islands

/Branch banking

IBM scores $260m deal with Bank of the Philippine Islands

The Bank of the Philippine Islands (BPI) is looking to boost its digital transformation through a $260 million, multi-year services agreement with IBM.

Banco Santander to close 140 branches in the UK

/Branch banking

Banco Santander to close 140 branches in the UK

Banco Santander is to shut a fifth of its UK branches with a loss of 1279 jobs as footfall across the estate plummets.

Open Banking year one: Insights from the CMA9 and more

/Branch banking

Open Banking year one: Insights from the CMA9 and more

A review of the first year of the UK’s groundbreaking experiment in Open Banking. What worked? What didn’t? And what next?

Brits more likely to get divorced than dump their bank – Tandem

/retail

Brits more likely to get divorced than dump their bank – Tandem

With the 8th of January marking Divorce Day – the UK’s most popular day to start divorce proceedings - Tandem Bank product director Matt Ford revealed that despite the act of changing banking provider becoming simpler, consumers are still misinformed and discouraged.

Two-thirds of UK bank branches have closed in the past 30 years

/Branch banking

Two-thirds of UK bank branches have closed in the past 30 years

The UK has lost almost two thirds of its bank branches in the last 30 years, leaving a fifth of households now more than three kilometres from their nearest branch, according to figures compiled by consumer group Which?.

Open banking slow burn means just 22% of consumers have heard of the concept

/Branch banking

Open banking slow burn means just 22% of consumers have heard of the concept

LendIt Europe 2018 welcomed fintech enthusiasts who attended fireside chats and panel discussions on subjects such as financial inclusion, regulatory innovation and identity before coming on to the hotly debated topic of open banking.

Mobile-only challenger Starling arrives on the high street; picks up new funding

/Branch banking

Mobile-only challenger Starling arrives on the high street; picks up new funding

App-only bank Starling is coming to the high street thanks to a partnership with the Post Office to offer 'Everyday Banking' services to both its personal and business customers.

N26 to offer Mastercard exchange rate with no mark-up in event of no deal Brexit

/Branch banking

N26 to offer Mastercard exchange rate with no mark-up in event of no deal Brexit

In an interview with Finextra, N26’s head of international markets Alex Weber reveals that in the event of a no deal Brexit, the German challenger bank will continue to offer the same Mastercard exchange rates as it currently does, despite the potential dissolution of the cross-border payment fee cap.

HSBC trials in-branch Samsung smartwatch pilot

/Branch banking

HSBC trials in-branch Samsung smartwatch pilot

HSBC is equipping staff members at a Manhattan branch with Samsung Gear S3 smartwatches for a pilot designed to see how mobile technology can improve employee communications and customer experiences.

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