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/Branch banking

Union Bank of the Philippines unveils prototype branch packed with NCR tech

NCR Corporation (NYSE: NCR), a global leader in omni-channel solutions, today announced that Union Bank of the Philippines (UnionBank), one of the country’s leading banks, will unveil its prototype branch under the bank’s digital transformation strategy.

/Branch banking

Brazil's Banpara Bank debuts automated branch

Voxel Digital, a Brazilian integrator, has implemented TrueConf solution into Banpará Bank digital branch to move towards fully automated customer service powered by TrueConf Server video conferencing.

/Branch banking

Japan's Aeon Bank turns to Mofiria for biometric ATMs and teller windows

Aeon Bank Ltd., a Japanese new style bank, has announced that they had introduced a whole new biometrics authentication system to their ATMs and teller windows, which allows the customers to do any bank transactions without using a bank card nor entering PIN number.

/Branch banking

Ulster Bank ‘signs on’ with new service for deaf customers

Ulster Bank has become the first bank in Northern Ireland to offer a dedicated sign language interpreted banking service for deaf customers.

/Branch banking

First Bank taps CRMNEXT CRM tech

During the Future Branches 2017 conference, CRMNEXT, the largest global provider of CRM in financial services, announced that Southern Pines, North Carolina-based First Bank has selected its CRM solution to transform its branches.

/Branch banking

HSBC Canada waives Interac transfer fees

HSBC Bank Canada (HSBC) is one of the first banks in Canada to fully waive the $1.25 Interac e-Transfer fee for its retail chequing and savings account holders – the latest in a series of moves by the 'World's Best Bank' to make banking simpler, better and faster for its customers.

/Branch banking

Emirates NBD goes digital in Dubai

Emirates NBD, a leading banking group in the region, today opened its first paperless digital branch at Dubai World Trade Centre (DWTC).

/Branch banking

Mashreq Bank opts for NCR's SelfServ ATM

NCR Corporation (NYSE: NCR), a global leader in omni-channel solutions announced today, that Mashreq Bank, one of the leading financial institutions (FIs) in the UAE, has added the innovative NCR SelfServ 82 ATM, which is part of the NCR SelfServ™ 80 Series family that helps financial institutions redefine the banking experience and change the way consumers interact with the ATM forever.

/Branch banking

Santander signs for The Tall Group cheque image scanners

The Tall Group of Companies, the UK leader in the provision of secure paper and electronic payment solutions, has been awarded a significant contract for the provision of state-of-the-art cheque image scanners across Santander’s network of UK branches.

/Branch banking

Saque e Pague unveils Brazil's first digital bank branch

Saque e Pague, a Brazilian multiple service self-service network, is partnering with Diebold Nixdorf (NYSE: DBD) to transform the consumer experience and drive connected commerce through digitalization with a new digital bank branch.

/Branch banking

EBA publishes final guidance on supervision of significant branches

The European Banking Authority (EBA) publishes today its final Guidelines on the supervision of significant branches.

/Branch banking

OneMain extends Vasco's eSignLive to 1700 branches

VASCO Data Security International, Inc., a global leader in digital solutions including identity, security and business productivity, today announced that longtime customer OneMain Financial, the largest responsible personal loan company in the U.S., has extended its use of eSignLive e-signatures for loan applications to more than 1,700 U.S. branches in 44 states.

/Branch banking

CBA removes sales incentives for front line staff

Commonwealth Bank has announced further changes to the way we remunerate frontline staff, increasing the focus on customer service and rewarding branch staff for delivering better customer outcomes, not financial outcomes.

/Branch banking

Artificial Intelligence Bank-in-Messenger raises $1million from IIDF and private investors

The very first “Bank-in-Messenger”- TalkBank.io has raised $1million in seed investments with a company valuation of $6.1million. IIDF and 7 private investors, including Mark Malinovsky (kuponator.ru) have funded the start up.

/Branch banking

CommBank data shows shift away from branch transactions traditionally used by older Australians

Commonwealth Bank data shows older Australians are increasingly using technology to manage their finances, with strong ATM usage and a big uplift in online banking.

/Branch banking

RBS remedial package approved by European Commission

RBS has received confirmation that an alternative remedies package announced on 26 July 2017 (the “Alternative Remedies Package”), regarding the business previously described as Williams & Glyn, has now been formally approved by the European Commission (“EC”) in the form proposed.

/Branch banking

Mashreq Bank signs for NCR video and tablet banking tech

NCR Corporation (NYSE: NCR), a global leader in omni-channel solutions today announced that Mashreq Bank, one of the largest banks in the UAE, will revamp its banking services in the country with a host of innovative technologies from NCR over the next six months.

/Branch banking

Commercial Bank of Dubai upgrades core system with ITS

International Turnkey Systems (ITS), the market leading provider of comprehensive Shariah-compliant financial solutions, announced the successful package upgrade of PHOENIX Core Banking system to the latest version of ETHIX-Core Banking solution for the Commercial Bank of Dubai (CBD), facilitating the Bank’s offering of full fledged 24/7 banking operations across all branches and Head Office, in addition to overall performance enhancement and Digital Banking support.

/Branch banking

Emirates NBD's AI banking robot learns Arabic

Emirates NBD’s Pepper has now learnt to speak Arabic! The artificial intelligence (AI) powered humanoid robot, brought to the UAE by Emirates NBD last year, has been widely popular due to his novel proposition and charming personality, and will now also cater to the bank’s Arabic-speaking customers.

/Branch banking

Piraeus Bank launches banking service for the visually impaired

Piraeus Bank has implemented an integrated program for the provision of new services covering social groups with specialized banking service needs. The Bank has launched a full range of new services for visually impaired customers and will soon extend these facilities for customers with hearing impairments.

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