Branch banking

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/Branch banking

Nationwide unveils new concept branch

Nationwide Building Society has today announced it is opening a new concept branch in Meadowhall Shopping Centre, Sheffield, with the branch set to open seven days a week and some early evenings. The branch will open on 27 August 2019.

/retail

Travelex opens five currency exchange stores in Kuala Lumpur airport

Travelex, the world’s leading foreign exchange provider today launched the opening of five ‘retailtainment’ and ‘open concept’ currency exchange stores at KL International Airport, Malaysia. The bureau de change stores at KLIA, which feature digital and interactive technology aim to create more engaging and fuss-free transactions for those traveling through KUL.

/Branch banking

KeyBank institutes in-branch Financial Wellness Review

Paving new paths on the journey to financial wellness, KeyBank has introduced the Financial Wellness Review—a new tool aimed at helping clients better understand and address their financial pictures.

/Branch banking

Nomura to cut a sixth of branches

Nomura Securities Co., Ltd., a wholly owned subsidiary of Nomura Holdings, Inc., today announced that it will consolidate some of its retail branch offices located in metropolitan areas.

/retail

HSBC brings Pepper the robot to Miami

HSBC Bank USA, N.A., (HSBC), part of HSBC Group, one of the world’s largest banking and financial services organizations, and SoftBank Robotics America (SBRA), today announced the launch of Pepper®, the humanoid robot, in its branch in Miami’s Brickell neighborhood.

/retail

National Assembly of Wales committee launches inquiry into branch closures

Over 200 banks across Wales have closed since 2008, leaving some rural communities and towns such as Abersoch and Hay-on-Wye without a single bank branch.

/Branch banking

Bank of America to expand branch and ATM networks

Bank of America continues to make significant investments to modernize more than half of its financial centers nationwide, along with its entire ATM network.

/Branch banking

Changing customer behaviors driving branch transformation programme at Mashreq

In response to the evolving customer needs, Mashreq Bank, one of the leading financial institution in the UAE, today announced details of the next phase of its digital transformation strategy.

/Branch banking

Finastra launches tablet-based platform to bring community banking services outside the branch

Finastra has launched Fusion Digital Front Office, an innovative tablet-based banking platform that enables community banks and credit unions to take services directly to the consumer, outside of the branch.

/inclusion

Chase launches low-cost checking account

Chase is launching Chase Secure Banking, a low cost checking account that can help more consumers around the country access a traditional banking relationship, including those new to banking or who have had trouble getting or keeping an account in the past.

/Branch banking

Nationwide hires Carole Layzell as channel service director

Nationwide Building Society today announces it has appointed Carole Layzell as Channel Service Director.

/Branch banking

Westpac replaces all incentives for tellers with pay rise

In an industry leading move, Westpac Group is making changes to the incentives and fixed pay for its frontline tellers to help deliver an exceptional service to customers.

/retail

Al Taif Islamic Bank signs for Finastra Fusion Islamic

Al Taif Islamic Bank has chosen Fusion Islamic, Finastra’s core banking solution dedicated to the Islamic market, to kick start its retail business.

/Branch banking

Instant card issuing vendor Evolis creates Japanese subsidiary

Evolis announces the formation of a wholly-owned subsidiary in Tokyo, Evolis Japan K.K. The French group designs, manufactures and commercializes a complete range of personalization and issuance solutions for plastic cards in various markets such as retail, hospitality, banking or public administrations across the globe.

/Branch banking

NatWest opens new 'digital branch'

In the new NatWest digital store, customers can drop in and have a coffee while carrying out transactions, either on their own or branch devices.

/Branch banking

Commercial Bank of Kuwait installs video kiosks at 68 branches

Commercial Bank of Kuwait has started to adopt the smart-branch model by creating a flexible and cost-effective virtual banking system that would allow remote consultations via video kiosks — touchscreen PCs with connected headsets.

/Branch banking

CYBG's new branch in Manchester offers free yoga classses and events space

CYBG is continuing to cement its position as the UK’s leading challenger bank with the opening of a new state-of-the-art SME hub and retail store in the heart of Manchester.

/Branch banking

UnionBank opens first fully-digital branch in the Philippines

Appian (NASDAQ: APPN) announces that UnionBank of the Philippines used the Appian Platform to launch its first fully digital branch.

/retail

Millennium BCP picks Auriga for branch overhaul

Like so many other banks, Millennium BCP is reviewing its large branch network. While this has led to some closure and relocation of branches, Millennium BCP was determined to use the review as an opportunity to create a new kind of customer-centric branch format for the future.

/Branch banking

Coventry Building Society launches five-year multimillion-pound redesign of its branch network

Coventry Building Society, a UK top ten savings and mortgages provider, has launched a branch redesign programme which will see the Society invest significantly in its network over the next five years.

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