Branch banking

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/retail

Minsait and Auriga form omnichannel platform partnership

Minsait, an Indra company, and Auriga have reached a strategic agreement that will strengthen their position in the digital transformation of bank branches in Spain, Portugal, Brazil, Colombia, Mexico and Peru.

/retail

UOB dedicates daily banking hour to vulnerable customers; shuts one-third of branch network

United Overseas Bank (UOB) today announced that from 8 April 2020 it will prioritise the first hour of banking operations at its branches to serving elderly and vulnerable customers.

/retail

Commonwealth Bank of Australia reduces branch opening hours

Commonwealth Bank has the largest network of branches around the country which remain open.

/retail

Leeds Building Society restricts branch opening hours

Opening hours are being reduced at Leeds Building Society branches across the country as it continues to support savings members, particularly from vulnerable customer groups.

/retail

CaixaBank introduces information system for branch appointments for the over-65s

CaixaBank, chaired by Jordi Gual and with Gonzalo Gortázar as its CEO, has decided to bring forward state pension payments to this Friday, 20 March, and implement a special information system for appointments for the over-65s who want to draw on their pensions, as well as to make any payments over the coming days.

/regulation

MAS tells financial institutions to adopt safe distancing measures

The Monetary Authority of Singapore (MAS) issued today an advisory to all financial institutions (FIs) in Singapore, telling them to implement safe distancing measures in all aspects of their business operations, especially customer touch points.

/retail

Covid-19: Intesa Sanpaolo rewards branch staff with six extra days paid holiday

Intesa Sanpaolo, aware of the huge sense of responsibility being shown in this particularly difficult moment by our Bank employees (particularly those who work in the various branches to ensure ongoing public service, and those who are unable to resort to smart working), is rewarding this strong commitment with a special bonus of six extra days of paid holiday, on top of those already guaranteed by law and the terms of the National Collective Bargaining Agreement.

/Branch banking

Unicredit encourages remote banking during virus scare; limited number of branches to remain open

The health and well-being of employees and customers is UniCredit's top priority.

/wealth

Icici Bank opens 'wealth management' branch for HNW clients

ICICI Bank today inaugurated a new ‘Wealth Management’ branch at Saheed Nagar in Bhubaneswar.

/retail

Icici Bank instals 'iBox' terminals at branches for customer pick-up of banking products

ICICI Bank today announced the launch of a unique self-service delivery facility, enabling its customers to collect their deliverables such as debit card, credit card, cheque book and returned-cheques, from a branch close to their home or office, in a hassle free manner, anytime any day.

/sustainable

Bank of America to install electric car charging stations at select branches

Electrify America, a leader in ultra-fast charging for electric vehicles (EV), announced today that it is teaming up with Bank of America, one of the world’s leading financial institutions, to install electric vehicle charging stations at select financial center locations across the U.S.

/Branch banking

Super Processor signs for TAS USA card payments platform

TAS USA Inc., part of TAS Group, a global provider of digital payments software, today announced that it has signed a deal with Super Processor Inc., a full-service payment processor based in Hawaii, to provide its end-to-end card payments platform, CARD 3.0 I.E., and deliver innovative issuing and acquiring functionalities to cover the entire payments value chain.

/Branch banking

Virgin Money to launch current account and mobile app in December

The UK’s largest challenger bank, Virgin Money, will launch its first ever digital current account and mobile app next month – alongside the opening of a first wave of ground-breaking Virgin Money stores in Manchester, Birmingham and London – positioning it as a genuine disrupter in the market.

/Branch banking

Metro Bank opens first store in the North of England

Metro Bank, known for its exceptional customer service, is soon to open its 71st store in the heart of Liverpool city centre on Paradise Street.

/Branch banking

Unite launches campaign to save bank branches

Unite, the union which represents staff working in bank branches across the country, will today (Monday 18 November) launch a campaign to ‘Save Bank Branches’.

/retail

CaixaBank opens Barcelona flagship hub

CaixaBank, Spain’s leading retail bank, has opened “all in one” Barcelona, its new flagship hub in the city. This new conceptual space was created by the company to revolutionise customer experience in the physical service channel.

/Branch banking

TSB opens new City of London flagship branch

TSB today celebrates the opening of its new and modern City of London flagship branch, which is located on one of London’s busiest high streets, at 55 Bow Bells House, Cheapside.

/retail

Icici Bank to open 450 new branches across India

ICICI Bank today announced that it will expand its retail network in the country by adding 450 new branches this fiscal.

/Branch banking

Sampath Bank opens 'Branch-in-a-Kiosk'

Sampath Bank PLC and Transaction Systems announce the availability of a “Branch-in-a Kiosk” solution that will enable the bank to provide customers with 24/7 banking services.

/retail

Fiserv launches interactive branch kiosk

Fiserv, Inc. (NASDAQ: FISV), a leading global provider of payments and financial services technology solutions, is enabling banks and credit unions to transform the branch experience with convenient self-service options for account holders.

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