Resources
See latest resources ยป
Right Technology Key to Understand and Serve the Digital-Savvy Customer

Right Technology Key to Understand and Serve the Digital-Savvy Customer

Source: Fiserv, Inc.

In an increasingly competitive financial services arena, financial institutions are pressured more than ever to meet the evolving wants and needs of their customers.

This stress is putting each institution’s technology strategy under the microscope as FIs ask themselves, “Are we delivering market-leading innovation and providing a better customer experience than our competitors?” “Are we agile enough to shift with evolving market and customer demand?” Both established and new banks will need to answer these tough questions if they want to thrive in the digital age.

Download the document now 70.6 kb (Chrome HTML Document)

Comments: (0)

sponsored

White Paper resources
See all White Paper resources »
Using social media to define a better customer banking experience
/white paper

Using social media to define a better customer banking experience

Finextra sat down with Keith Moor, CMO, Santander UK to discuss how retail banking in the mobile channel will change within the next two to five years, how the advent of smartphones has created more choice for the consumer in how they interact with their bank and how Santander worked with Facebook to learn what their customers want from banking channels.

The Innovation Game: Escaping Legacy with New Technology
/white paper

The Innovation Game: Escaping Legacy with New Technology

Banks need to innovate but are held back by layers of legacy technology which inhibits their ability to adapt and evolve. How can they implement change without risking the stable operation of core systems and services? This report provides the answers to this vital question.

MiFID II Transaction Reporting: Be in Control
/white paper

MiFID II Transaction Reporting: Be in Control

Like many other regulations coming into force in the next 36 months, MiFID II is calling for enhanced monitoring, transparency and control of the end-to-end trade lifecycle.