Robotic automation is emerging as a threat to traditional low-cost outsourcing says HfS Research.
Cheap, easy-to-develop software robots will eventually supplant many offshore FTEs, contend the report's authors, with a special focus on new technologies pioneered by UK-based vendor Blue prism.
The paper examines Blue Prism’s robotic automation technology, places it in the context of traditional IT-driven development process and complementary use of outsourcing, and draws on interviews with early adopters to illustrate its benefits.
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