I agree that bank branches will never completely die out, but I don't think it will be because Millennials get older. Digital natives won't one stop streaming Netflix and begin to purchase DVD's, anymore than they will stop using digital/mobile banking and wantto do face-to-face banking. I do agree that there is currently a comfort factor of knowing there is a branch nearby, but that will continue to diminsh and branches will become more dispersed, physcially smaller and more selective on the services offered in the branch.
11 Dec 2015 13:16 Read comment
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